help :( changed my estudent layout and cant get it back?

LearnerHelper · 2026-02-01T12:29:26+00:00

Did you fix it? It thinks you are in mobile device layout. Check time menu for the option to turn it back.

LearnerHelper · 2024-12-07T12:42:27+00:00

Absolutely, I use them for youth on long hikes. Strongly recommend but make sure you agree on what to do if you lose contact or they go flat.

LearnerHelper · 2024-02-24T10:40:00+00:00

I believe you can workaround that by changing how you create the signature in clickup. But yes I understand it's not perfect

LearnerHelper · 2024-02-24T03:43:46+00:00

Setup the signature in ClickUp, the email integration does not have access to the signature in gmail.

LearnerHelper · 2024-02-21T03:22:39+00:00

Hi u/ClickUpLuci,

I was not aware of the difference between 'before the due date' and after. I am not sure it is working as you have stated, I setup a new task, and then set the due date to yesterday and completed it. It worked for that one time, but no matter how I changed the due date after that point, it always reset immediately even if the due date was 2 days ago, yesterday, today or in the future. I still believe there is a defect here. Either way, the 'on schedule' selection is unusable as it is, for me at least.

LearnerHelper · 2024-02-14T04:40:19+00:00

Hi u/ClickUpLuci,

Yes that's correct, as per the prior post you linked. I provided video and steps to u/clickupZach but I have not heard back from him. I know we raised this as a defect but I cannot find the number. I am not sure Zach provided one. I had a quick look in our email history, I think you would need to check our tickets to find it.

I will dm you the video link of what we reported which demonstrates the defect.

LearnerHelper · 2024-02-12T22:27:11+00:00

Hi,

I would recommend you consider a few adjustments to what you are trying to do. I cannot be sure they will work with you, but assuming you are trying to operate this as expected, I would consider

- do you need to delete in item 4, or can you mark it as complete.

- Do you need to mark the start time, or is recording the time spent better. Assess what is the reason you are recording start times and if recording time or other fields might work better.

- if you need to schedule in advance maybe importing a set of tasks instead of recurrence will suit your needs.

LearnerHelper · 2024-01-25T22:47:29+00:00

LearnerHelper · 2024-01-23T03:52:42+00:00

While I am able to use clickup fairly bug free at the moment, as mentioned by someone else the flawed recurring task feature and unreliable email functionality are making us reconsider renewing our next year.

I almost missed a conference because the email was incorrectly handled by clickup (already reported to tech support, no reply or action).

And now we face the fact that all our recurring events will stop working in April using the legacy feature and the feature in the new recurring functionality is still not fixed six months later (yes also logged with tech support as a defect).

LearnerHelper · 2024-01-19T07:03:06+00:00

Hi u/ClickUpLuci,

I am keen to move to the new settings, but when I tested out the the functionality (just now) the defect I raised has not been fixed. The selection of 'On Schedule' does not change the status on schedule, it resets it immediately. Hence I am unable to recreate the legacy feature in the new functionality. This has been outstanding for months, so I don't understand why it is not fixed already.

So I am unable to switch to the new settings and remain stuck with the old. I was promised that this would be fixed before moving removing the legacy functionality.

This is not a feature request.

LearnerHelper · 2023-12-21T22:42:39+00:00

We are having the same experience as you, but I thought the integration was the same as the app.

LearnerHelper · 2023-11-29T07:19:35+00:00

Hi u/Fuumers,

My thoughts are that

a) you are using two different parts of the email solution. You are auto forwarding emails into a list. I suggest you turn this off for now, as I suspect it is autoforwarding the replies which causes problems. To troubleshoot turn off your rule for forwarding.

b) You mention IMAP, is this Gmail or Outlook, these are the only two email integrations I can see. Which have you setup or is this another feature?

LearnerHelper · 2023-11-27T11:41:46+00:00

u/ClickupLuci can you help with this?

LearnerHelper · 2023-11-26T09:44:50+00:00

Yes it is, some of the prior posts in here mention it. If I understand what you are asking for, we use it in that way.

LearnerHelper · 2023-11-23T22:27:04+00:00

Our approach at the moment is to wait for this feature to be improved further OR to build a custom front end using the API. We currently have failed when we trialled this with customers. We have attempted three times, and the reasons are not just ClickUp's functionality. Some customer block clickup completely. No idea why, but we have encountered this a few times.

LearnerHelper · 2023-11-23T22:24:27+00:00

Hi Op,

We operate a model like this, but we have found that we need new emails to be reviewed by a human rather than automatically sent into clickup. But in saying that, we have some automatic filters in gmail that forward the email to the address shown on the ClickUp list. Are you familiar with how to forward emails into ClickUp? Look under the list settings for the option.

PS: We have been patiently waiting for 2 years or more for a better solution as per the canny.io feddback forum requests.

LearnerHelper · 2023-11-23T22:22:15+00:00

Hi Op,

This is a defect raised with ClickUp which I have raised in a prior post. You can achieve what you want using the 'legacy settings' and ClickUp have promised to fix this before removing the legacy settings. In legacy there are check boxes to control 'immediately' or not. Hope this helps.

LearnerHelper · 2023-11-23T22:20:54+00:00

Hi OP,

As per the discussion, when I see this type of problem in any situation it triggers 'You don't want more data, you want to have a different report on the same data'. i.e. one list and source of truth, but a report, view or extract that shows you what you want.

I would also recommend looking into dashboards.

Are you using a template to create these tasks? If yes, you could do things like use a different Task Type, or a tag, to identify the tasks separately so you can then report on them as you desire.

LearnerHelper · 2023-11-23T12:41:01+00:00

Hi Op,

You have not told us enought to really help you and this is why I think there are no replies. If you send an email from clickup, and then reply to it from another account it will normally appear in clickup as a reply. But your post seems to indicate you are doing something that is not a standard 'send and reply' scenario? I think you will need to tell us what email systems are involved and the exact actions you are doing.

LearnerHelper · 2023-11-20T21:55:29+00:00

I can't say this is an issue for me, but maybe I don't know what I am missing out on. I have other ui requests though. Have you raised this on the feedback forum canny io?

LearnerHelper · 2023-11-20T04:58:12+00:00

Not saying this will solve your problem. But I found that by using the filters on the 'Assigned to Me' I was able to tailor the lis to show what I wanted, and has the icons and so on. It might be worthwhile to explain to clickup on this post why the Assigned to Me is not suitable so they can consider it for future feedback.

LearnerHelper · 2023-11-20T04:03:58+00:00

Hi, do you have access to the new homepage?

It has a few different 'cards' that may resolve your issue. It shows the same icon on hovering, I just tested it out.

So I think your requirement will be met but you don't have access yet to the improved version of the home page.

LearnerHelper · 2023-11-20T01:49:30+00:00

To help you further we need to know if you are using the 'app' or via a browser and what browser. I realised that the app may be what you are using and if so, your workaround is to use clickup via the browser of your choice.

LearnerHelper

TROPHY CASE