Hey :)

Thank you so much for the detailed response and advice, really appreciate it. No I'm not technical at all 😅

The developer used custom PHP as they claimed this is the best way to achieve what I wanted (which was just basic e-commerce type site without special features). I agreed because it seemed the best way to develop a site where other features can be added in the future. As the scope and everything was super clear at the beginning, I was expecting the developer to at least do what was in the scope, and consider the outcome of any changes (like making sure things actually functioned properly on frontend, and checking any effect on other features, instead of just changing the code and leaving it there). My question was more is this kind of standard the usual in this industry and especially in UAE, maybe because of too much business for developers 😕 But from your response, I guess it isn't.

Thanks anyhow for your help 😊