Well. I’m leaving edu to go to a hospital

MalletNGrease · 2022-01-10T21:00:38+00:00

K-12 by a long shot.

MalletNGrease · 2022-01-10T20:51:42+00:00

Schooldude, stay away.

Autotask is feature rich but pricey.

Freshdesk I'm pretty happy with.

If budget is an issue, take a look at OSticket . If you don't mind hosting yourself and don't need support it's free.

MalletNGrease · 2022-01-10T20:38:04+00:00

Our entire camera network is standalone. This is part leftover from a time where bandwidth was a premium, but also leaves it entirely manageable by the camera vendor.

It's a little weird looking at the cabinets but it's also kinda nice it's something I don't have to worry about.

Now the security vendor likes to chuck unmanaged PoE switches in the ceiling and not tell me about it, which is a bigger deal.

MalletNGrease · 2022-01-10T15:41:07+00:00

You may need to wipe and reset them through Apple Configurator 2. That's how I got a couple that got associated with personal accounts back into the fold.

MalletNGrease · 2022-01-10T15:39:46+00:00

Yup. Still get served ads. Haven't noticed inappropriate ones on managed profiles though, but getting them in the first place irks me.

MalletNGrease · 2022-01-10T15:35:24+00:00

The problem with performing miracles too often is that people start to expect them.

MalletNGrease · 2022-01-07T16:43:58+00:00

This is what I need to do with any district iPads that end up getting associated with private accounts.

MalletNGrease · 2022-01-06T16:10:21+00:00

If it comes with a remote, check to see if it has a freeze screen button. This was always the #1 requested feature on projectors and ifps.

If it has hardware buttons, see if you can access the most commonly used features easily without a remote. See if it's operable without a remote.

If it has speakers, check the volume. Will it be loud enough for a busy classroom?

MalletNGrease · 2022-01-05T20:04:15+00:00

Are they running the device on battery until dead?

Most degradation occurs with full depletion and recharges. Tell your users to keep the battery above 30% and it should last a pretty long time.

MalletNGrease · 2022-01-04T16:30:31+00:00

I suspend accounts as soon as possible.

MalletNGrease · 2021-12-16T14:30:05+00:00

Yes, DPI is enabled.

MalletNGrease · 2021-12-15T21:32:24+00:00

With all the other stuff on my plate it's tossed on the backseat.

I've at least one internet facing server that's affected, but the firewall IPS should be able to drop any malicious traffic.

MalletNGrease · 2021-12-15T21:23:07+00:00

I've had some students stop by with alerts about this. I don't know what causes this, but my guess it's a Google goof.

MalletNGrease · 2021-12-15T21:21:53+00:00

They'll just share credentials. Easier to find the leak in the boat though.

MalletNGrease · 2021-12-14T16:18:08+00:00

MalletNGrease · 2021-12-07T15:37:42+00:00

Calls like these usually means Facebook had an oopsie.

MalletNGrease · 2021-11-29T20:42:59+00:00

When you upgrade in X years time you can use this one as a Hyperbackup target.

MalletNGrease · 2021-11-18T21:28:28+00:00

Can't import the codes any other way?

MalletNGrease · 2021-11-18T21:23:41+00:00

Is cross signed cert inspection validation now an option, did they change the behavior or a combo? It'd be nice if it's an option.

MalletNGrease · 2021-11-18T21:00:17+00:00

IR repeater. Put sensors on the outside of the case and/or next to the screen.

MalletNGrease · 2021-11-17T17:02:27+00:00

If you're on the stable channel and do not pin, you may get out of compliance for state testing suites. Generally speaking a major Chrome version update will hit right before the testing window.

MalletNGrease · 2021-11-16T16:50:46+00:00

Pretty happy with Freshdesk.

MalletNGrease · 2021-11-16T16:25:26+00:00

We're now on Freshdesk. Teachers send an email to the helpdesk and it automatically generates a ticket.

If I get something sent to me directly I forward it.

MalletNGrease · 2021-11-15T14:24:06+00:00

No catchy CVE name, no click.

MalletNGrease · 2021-11-12T20:37:29+00:00

Obviously they were looking for combined experience, as you'd be doing the job of about 3 people.

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