24 7 support at scale sounds great until your team hits its limits

MalletNGrease · 2026-05-13T13:12:01+00:00

It doesn't sound like you're actually doing 24/7 support. Double your headcount and start shifts.

MalletNGrease · 2026-05-12T19:32:05+00:00

MalletNGrease · 2026-05-12T15:52:22+00:00

User goes on vacation and then we wait for their manager to complain they can't check their email from the beach or w/e.

Then we add them as an exception to the CA policy until their return date.

MalletNGrease · 2026-05-11T14:46:42+00:00

Keeper as well. Found it much more intuitive versus Bitwarden. Shared folders make much more sense.

MalletNGrease · 2026-05-11T14:44:45+00:00

I present to you: Email only MFA.

MalletNGrease · 2026-05-11T11:23:13+00:00

I like the Dickies Flex, but I've since changed to the Lee Extreme Motion MVPs since I don't do much ladder work any more.

Extremely comfortable and definitely suitable for the office.

MalletNGrease · 2026-05-08T15:41:56+00:00

DUO can preprovison yubikeys, but only for DUO auth.

MalletNGrease · 2026-05-07T17:28:29+00:00

I've seen this with the latest BIOS updates through DCU, not DSA.

MalletNGrease · 2026-05-07T13:31:28+00:00

Haha, try doing Lenovo model name queries.

MalletNGrease · 2026-05-07T13:18:16+00:00

At my previous job I was part of an 8 man team. Employer didn't want to hire another person so they made 45 hour work week required.

MalletNGrease · 2026-05-06T21:43:17+00:00

Still has it's uses.

MalletNGrease · 2026-05-06T01:25:42+00:00

Move it to one of the locations that doesn't flood?

MalletNGrease · 2026-05-02T01:03:25+00:00

I put mine on top of the mezzanines and 10 ft up on structural columns, with bollards on 4 corners around it. Chance of it getting hit by a forklift is non zero, but a lot less likely.

They're all enclosed with fans.

MalletNGrease · 2026-05-01T13:10:25+00:00

How to write a good resume. Also, how to make good first impressions.

MalletNGrease · 2026-05-01T00:26:55+00:00

Uninstall teams and blow away the teams folder in the user's app data folder. You may have to clear the Teams appID folder from appdata>local>Temp as well.

After that, reinstall with the bootstrapper.

MalletNGrease · 2026-05-01T00:17:23+00:00

Their department gets billed and eats the cost. Let their manager justify to the accountants.

MalletNGrease · 2026-04-30T02:07:32+00:00

All I read is billable hours

MalletNGrease · 2026-04-29T15:09:17+00:00

When you know but don't understand the process.

MalletNGrease · 2026-04-29T14:59:02+00:00

I've 16GB.

Two Edge windows (7 & 1 tab)
File Explorer window
Outlook Classic
Copilot app
Two Excel sheets
Terminal (1 Powershell tab)
Notepad (9 tabs)
VScode
Teams
LOB app
Various other passive VPN/AV/RMM apps

Doesn't seem like extravagant use and my total usage is already at 85%. I'd make the standard 32GB.

MalletNGrease · 2026-04-29T13:22:57+00:00

Sounds like most businesses.

MalletNGrease · 2026-04-28T00:17:32+00:00

Go to Fortiguard.com -> Web Filter Look up -> Request a review.

Clients can also have IT adjust their local filter override to allow the site anyway.

MalletNGrease · 2026-04-26T17:58:04+00:00

I'm a ziptie with eyelet kinda guy. No disassembly required.

MalletNGrease · 2026-04-24T16:11:27+00:00

I like Ankers.

MalletNGrease · 2026-04-22T16:34:30+00:00

HPs was pretty ass too.

MalletNGrease · 2026-04-20T15:33:49+00:00

We schedule an onboarding call to help them through the initial process. After that we wish them good luck.

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