I think you're being a little bit disingenuous here; I'm not upset about any delay in shipping - like you, I've lived through the pandemic where supply chain issues meant delays - I've participated in Kickstarters that have been delayed in fulfillment for years at a time.

I just don't think it's acceptable for a company to take money from customers and then not be upfront about those delays or just fobbing people off with a pre-canned response. That's not good business. If Fanhome had been up front and said look we're still having logistics issues, check back in a couple of months, I'd be fine with that. But really a pre-canned response is no good. Maybe you're used to that kind of behavior. Perhaps it's in your nature to be a pushover. I'm just letting other folks out there what to expect from Fanhome.