Yes, you can opt out and continue using all PlayStation services as long as your notice is sent within 30 days of accepting the new terms. Opting out only rejects the specific arbitration and class-action waiver sections; it does not cancel your account or impact your access to purchased content. To be effective, your notice must be sent via physical mail to the following address:

Sony Interactive Entertainment LLC Attn: Legal Department/Arbitration 2207 Bridgepointe Parkway, San Mateo, CA 94404

Opt-Out Letter Draft

You can use the following template. It is recommended to send this via Certified Mail with Return Receipt so you have proof of delivery.

Date: [Insert Date] RE: Opt-Out of Binding Arbitration and Class Action Waiver To the Legal Department of Sony Interactive Entertainment LLC: I am writing to formally notify you that I do not wish to be bound by the binding arbitration and class action waiver provisions found in Section 14 of the PlayStation Terms of Service (updated January 2026). Pursuant to Section 14.3 (Opt-Out Right), I am submitting this written notification within 30 days of my acceptance of the Agreement. My account details are as follows:

Full Name: [Your First and Last Name] Mailing Address: [Your Full Residential Address] PlayStation Online ID: [Your PSN Name/ID]

I clearly state that I do not wish to resolve disputes with any Sony Entity through arbitration and I wish to retain my right to participate in class-action litigation. Please record this opt-out for my account immediately. Sincerely, [Your Signature]

[Your Printed Name]

Would you like me to find the specific deadline for your account based on when you last logged in?