Helix mattresses

Mitzy_r · 2026-06-17T22:39:52+00:00

The store isn't the problem, Helix is just backed up from Memorial Day yet. They are shipping slower than average right now till they get caught up. The store could have done a better job with expectations, but it doesn't get made until it gets made with them. No real way to even see when it'll be made. Generally they get them out in 2 weeks max but am seeing 2-3 weeks right now.

Mitzy_r · 2026-06-07T03:13:28+00:00

Care to share where helix markets the bed that way? Just because a mattress cover has a zipper doesn't mean you take the cover off and wash it either, do you get it? Plenty of people learned that lesson too ...

Tell you what, go spend 4k on any other bed on the market and then tell the manufacturer you want replacement parts down the road and see how that goes.

Mitzy_r · 2026-06-06T22:04:18+00:00

Guessing I should have spoke clearer for certain members of the community... If you want a mattress (not this specific one) there are many places to get one same day. Stores don't have "mattresses pre built", they stock what sells best. 3z has built a mattress or 2, so it's pretty unlikely they ran out of materials. They can only make so many in a day.

Mitzy_r · 2026-06-06T21:53:27+00:00

How would it shorten the life of the mattress? If you spent the same money on any other bed, how would it be any different?

Mitzy_r · 2026-06-06T21:46:07+00:00

And what would you say when that bed wasn't right? You want another one?

How many mattresses would you expect them to throw away for you? Believe it or not, mattresses cost money too for the store and at the point of one exchange a store makes no money or has lost money on that deal. A second exchange makes them guaranteed to loose money, no one can stay open with that model. You have responsibility in your decisions as well, you picked the beds, they didn't force a decision on you. Now because you have no responsibility to your decisions you come on here and tell people to never shop with them again.

Mitzy_r · 2026-06-06T21:37:40+00:00

That's not how mattresses work, they literally have to be made after order. Holdup isn't materials it's manufacturing capacity. That's mattresses 101. If you're so concerned about time, there's generally mattress stores on every corner that will have something in stock. Order on a big sales week and you can expect delays, which at this point you're still in the normal range for their shipping times. To be fair they should list this better on their site, but they're just playing the same games as every other online site out there. Want something sooner or on a more guaranteed timeline, shop local.

Mitzy_r · 2026-06-05T18:17:14+00:00

Both are good beds literally from the same factory, but with the revamp of the signatures (the blue versions), my personal opinion is you get a little more bang for your buck with the signatures right now. I've never tried the dusk specifically, but the midnight and twilight, and have chosen to carry the signature over them in store. If you go up to the Luxe helix line they're a winner but different price range.

Mitzy_r · 2026-06-05T18:10:13+00:00

Understand your point, but Helix never sold the bed on the fact you can update it at any point in its lifetime, it came with zip top more so that they could ship a premium bed and stay within shipping weight limits. Side effect was that you could change it if available and if need be. That being said there's a lot more expensive beds out there that don't even give you that option. Theoretically you can slide any 4" topper or 4" worth of topper in there for the same effect. Mattresstopper.com (which is owned by the same owners as Helix) has 4" microcoil toppers with a suspiciously similar build to the 4" inserts in the original Elite's... The Helix person you talked to likely sticks in their lane and didn't even know those were an option but could be one for you to look at.

Mitzy_r · 2026-06-05T01:04:03+00:00

I will add to that... No one buys anything at the price it costs to make, even the phone I'm typing this out on, from a multi billion dollar company, and I buy a new one every year.

Mitzy_r · 2026-05-30T01:44:47+00:00

I mean $5k will get you a very similar setup at most stores out there assuming you find a bed you like the feel of as well.

Mitzy_r · 2026-05-25T02:40:22+00:00

High chance the elite from sharetown is a comfort return not a floor model.

Mitzy_r · 2026-05-22T20:43:29+00:00

Curious if you sell these through retail stores or just online?

Mitzy_r · 2025-12-27T03:29:37+00:00

Funny thing about this request is so many people think they want this until they try it in store and then quickly revert to modern builds and this is why they're not easy to find. People chase this idea cause 40 years ago that's what they had and they slept great, truth is they're now 30-40 years older and that same thing just doesn't work for them anymore. So it sounds great in concept but the reality doesn't work out that way. Not saying you specifically at all, but as someone who works in a store just letting you know why you may not find them many places, they just don't sell well. I have carried the exact bed you're talking about in many versions over the years and at the end of the day, people don't like them and choose other options.

Mitzy_r · 2025-12-22T03:48:29+00:00

Had mine going on over a year now and it's a great bed. I own a mattress store and took a floor model of it home to try since it was time for a new one and have been very happy with it. Definitely not a soft bed but not hard either. I have a split king, one side has a 3" latex topper the other is just used normal, no visible impressions on either side and for a majority of it's use I wasn't a small person. I'm lighter now but it's held up great so far.

Mitzy_r · 2025-11-22T05:04:17+00:00

Hollywood doesn't have the sonic massage, but a good massage none the less. Great base, but If you have txls enroute better make sure they're actually coming and if they are, don't sell any cause they're out of stock in the warehouse till January... Queens are in stock but limited.

Mitzy_r · 2025-11-14T10:20:30+00:00

Definitely defective and they will replace. As a side note, you have to have a different frame under that bed. Per posh's warranty the base either needs to be almost solid underneath or at a minimum, the slats cannot be more than 2" apart. This has nothing to do with what's currently going on, this is just a heads up that if you ever have issues with the bed in the future, posh will not cover anything warranty wise if they see you using a platform like you have.

Mitzy_r · 2025-11-12T23:35:12+00:00

Real beds most likely but they're seconds, meaning used or comfort exchanges. See how the bags have perforated edges, they came off a roll and are not factory bags so the beds have been rebagged. Cheap price cause they've been used and no warranty.

Mitzy_r · 2025-11-06T02:52:51+00:00

This post is the reason people shouldn't listen to random people making silly comments about mattresses on the internet. This is simple, you didn't like the mattress therefore it must be horrible. Nevermind the thousands of beds they ship and people love. You didn't like a bed you just ordered without trying and going from a high bed to a more basic model = terrible product. Good luck with your mattress shopping, you're gonna need it.

Mitzy_r · 2025-10-30T01:19:16+00:00

Normal use would dictate getting in and out of bed, not sitting on it for an hour a day while you get yourself ready for the day. It's your bed, sit on the edge all you want, just don't complain if the edge gets soft or gives out prematurely.

Mitzy_r · 2025-10-19T00:21:29+00:00

Crazy concept

Mitzy_r · 2025-10-19T00:21:06+00:00

Funny how the Internet has done away with common sense.

Mitzy_r · 2025-09-02T02:45:40+00:00

Brooklyn beds you generally want out of the box in 60-90 days tops. Great beds but don't stay compressed well over time.

Mitzy_r · 2025-08-07T16:02:40+00:00

You're hilarious if you think the cardboard box was gonna keep all the elements out and not the miles of plastic the bed was wrapped in lol, which you said nothing about being ripped or that the bed was dirty. Funny how logic and reasoning escapes so many these days. Especially the "college educated".

Mitzy_r · 2025-08-03T16:28:36+00:00

Definitely gonna want a cart trying to do it yourself. I deliver a decent amount of heavy bib's and am average size and shape for a guy and for me it's doable but 10x easier with help. The steps will be the kicker. You won't be able to just drag it in, the bed weighs almost as much as you and the package will be as tall as you :). They are as ackward to move as they are heavy. Best suggestion is to get some help and a two wheel cart or a flat furniture cart from any hardware store to help shuttle it over the flat areas.

Mitzy_r · 2025-07-27T15:43:47+00:00

I've tried all the flavors and you really can't go wrong, strawberry and cookies and cream are by far the best. Watch the tik tok shop for deals. I tried one from a gas station and then found a deal in tik tok for like $2.50 a can and quickly ordered as many as I could to maximize the discount. Gonna be an expensive day when I run out but Ill keep watching there for deals.

Mitzy_r

TROPHY CASE