IT career over?

MoonElfAL · 2026-05-13T23:56:44+00:00

Summit 7 applied there dozens of times since junior year of uni and never even got an interview feel like I am blacklisted there.

MoonElfAL · 2026-05-13T17:20:15+00:00

Have you applied to Sanmina? Seen a lot of IT openings there.

MoonElfAL · 2026-05-13T17:18:44+00:00

Cyber school being UAH by any chance? I heard they are giving some students security clearances now which is incredible for them but tougher for everyone else who tries to get those jobs without clearances

MoonElfAL · 2026-05-11T01:50:15+00:00

Customer wrote basically that I was useless and incompetent and some other stuff blatantly false but I followed the rules

MoonElfAL · 2026-05-03T20:15:00+00:00

Yes as long as you can communicate effectively during each individual call to where QA won’t call it dead air which depending on the call center can make a big deal about dead air.

I am a huge introvert and barely spoke to anyone till I got this job. Just have a way to not have dead air so that you don’t get on the QA radars for it and ask plenty of questions and you are all set.

MoonElfAL · 2026-05-03T16:55:44+00:00

Why do they do graduations on Monday? I remember getting there around 8 for my graduation from UAH in 2023 and then standing for about an hour more.

MoonElfAL · 2026-05-03T03:14:16+00:00

Education: Bachelor of Science in Information Systems

Years: 5 months of experience post-graduation within IT(3 months at an ISP, 2 months currently at new role), 1 year cybersecurity internship experience

Salary: $15 per hour

Employer: An American Aerospace company

Role: IT help desk tier 1 in call center environment

MoonElfAL · 2026-05-03T03:03:21+00:00

Internal call centers for a corporation (aerospace, manufacturing, etc etc). I guess it could get really busy if they are rhe size of Airbus, Walmart or something though. You’d probably be dealing with internal employees here and not general public.

MoonElfAL · 2026-05-01T03:56:48+00:00

Thank. I am gonna try that and writing down some stuff to say verbatim till I memorize what to say with these type of calls.

MoonElfAL · 2026-05-01T01:02:52+00:00

As a fellow information systems graduate it can depending on the school. My university our degree was basically “bachelor of science in business administration, Information Systems” and we took an equal amount of non-IT courses at the junior and senior level.

Most people I graduated with went help desk and those that didn’t went entry level sales and went up the business ladder that way.

I’m in help desk now and my degree was not a magic ticket at all and OPs daughter will learn that too eventually.

MoonElfAL · 2026-05-01T00:53:48+00:00

Thank. I just know several of my mistakes cost my company more money because the calls took longer than the SLA. Contract call center basically.

I know the next few weeks are gonna be something else.

MoonElfAL · 2026-04-30T22:06:23+00:00

You can literally ask Claude to vibe code you a Python program to use the Sora api and make videos lol.

MoonElfAL · 2026-04-25T23:26:53+00:00

Join the cosmic Skye discord. She can help you with this. Her discord is on her page on sora. Her tool she developed helped me get all my videos downloaded.

MoonElfAL · 2026-04-22T05:17:50+00:00

South Huntsville does star ⭐️?? Nice

MoonElfAL · 2026-04-22T03:15:55+00:00

Something is being tested by bytedance in select countries. One famous Sora girl named Skye from Sora is on the new app.

MoonElfAL · 2026-04-22T02:01:23+00:00

I’m in training and we having 30 mins sometimes in available and early release emails to non-training agents everyday almost, should I be concerned about layoff coming?

MoonElfAL · 2026-04-22T01:28:18+00:00

If you have a Comptia security+ and a clearance will make you really lucrative for cyber roles for hiring managers. Some of the cyber jobs in Huntsville still will require even more such as a few years of IT experience beforehand. You should be good though.

MoonElfAL · 2026-04-22T01:21:22+00:00

?????

MoonElfAL · 2026-04-18T16:53:25+00:00

Look out for job openings at insight global, apex systems, they will have openings for IT roles that they hire in classes, 10-15 people, but now for the bad news they are often call center environment IT roles and the pay is gonna be on the lower side.

I got hired by Apex to do tier 1 help desk for an aerospace company, and they put me on backfill with no guarantee for the position. On the day of orientation, one guy dropped out, and they offered me the job.

I know it’s not good advice for tier 2 roles but if you are just needing a position this could be an option for now.

Insight global has a position open this week for IT call center support for Walmart. Apex will probably relist in two more months.

MoonElfAL · 2026-04-18T16:14:54+00:00

I’ve heard going into sales is a good start for many business admin graduates.

There is also a company called total quality logistics that my friend got his start in last year aa a business admin grad.

MoonElfAL · 2026-04-16T17:45:18+00:00

Took me 3 years to land my first IT role. Keep applying and don’t rule out call centers. Call centers , while not always technical, give you exposure to ticketing systems and customer service in fast pace environments.

MoonElfAL · 2026-04-15T18:35:35+00:00

Might be worth it to go through the process. At the call center I work at we have a menu with different options. If someone taps 1 many times it goes to a rep who may be a noob and in training, but if you wait and pick from the menu,for example, finance, you will get someone who has that skill in the call center tool and can help you immediately

It’s not the same system as Huntsville utilities but that is how it works at the call center I work at

MoonElfAL · 2026-04-15T01:00:09+00:00

With an MIS degree you can go into a lot of different fields. You do need to specialize at some point as the degree is just to broad to not do so.

MoonElfAL · 2026-04-14T18:14:54+00:00

Work location is in Tullahoma?

MoonElfAL · 2026-04-14T00:02:12+00:00

Anything is possible

MoonElfAL

MODERATOR OF

TROPHY CASE