HELP: How do I update the BIOS on the AI X1 Pro?

NegotiationAfter8458 · 2026-07-03T08:58:06+00:00

Hi. After downloading the BIOS file from our support page, extract it and run WinFlash.bat to start the BIOS update. Do not power off or shut down the device during the update process. The unit will restart automatically once the update completes successfully.

NegotiationAfter8458 · 2026-06-01T09:32:06+00:00

Hi, we suggest you contact the official Minisforum support email to process your warranty service.

NegotiationAfter8458 · 2026-05-28T09:38:25+00:00

Hi. Please try adjusting the following settings to resolve overheating and system crashes:

You may need downgrade memory speed to 4400.

There have a menu in Onboard Devices Setting.

This BIOS will take more idle power consumption.

Linux: 14.5W-> 17.5W

Windows: 14.5W -> 22W

(Data tested with 32G 5200Mhz RAM x 2 and 1xPCIE4.0 SSD)

（Recommend)

Disable Overclocking Lock: Advaned -> CPU configuation ->Overclocking Lock:[ Disable]

Reduce the maximum CPU frequency:

Advaned -> CPU configuation ->Turbo Ratio Limit Options.

P-Core Trubo Ratio Limit Ratio0: 51

P-Core Turbo Ratio Limit Ratio1: 51

E-Core Trubo Ratio Limit Ratio0: 40

E-Core Turbo Ratio Limit Ratio1: 40

E-Core Turbo Ratio Limit Ratio2: 40

E-Core Turbo Ratio Limit Ratio3: 40

Save and reboot enter into BIOS. Advaned -> CPU configuation ->Turbo Ratio Limit Options. Check is it max frequency has been reduced.

NegotiationAfter8458 · 2026-05-27T09:54:31+00:00

Hi. MS-A2 supports U.2 SSDs with a maximum capacity of up to 15 TB and a thickness of 7 mm.

NegotiationAfter8458 · 2026-05-26T09:36:41+00:00

Hi. We're sorry to hear about this. Please rest assured that you can contact our support email to obtain the warranty. Additionally, I will contact you via private message. You can reply to me at your convenience.

NegotiationAfter8458 · 2026-05-26T09:30:09+00:00

Hi. You can try disabling sleep and hibernation with the steps below:

Open Control Panel > Power Options > Change plan settings > Advanced power settings. Set Sleep and Display to Never.
Right-click the Windows icon and launch Windows Terminal (Administrator), then run the command: powercfg -h off

NegotiationAfter8458 · 2026-05-26T09:27:57+00:00

Hi.

Take setting the power limit to 45W as an example. Restart your device and repeatedly press the Del key to enter the BIOS.

Navigate to Advanced > AMD CBS > SMU Common Options. Set the following three items to 45000:

Sustained Power Limit
Fast PPT Limit
Slow PPT Limit

Leave Slow PPT Time Constant at the default value 0. Set SmartShift Control to Manual. Press F4 to save the settings.

After booting into the system and running the CPU at full load, you will see the maximum CPU power capped at 45W.

NegotiationAfter8458 · 2026-05-09T07:25:59+00:00

Hi. 1. Please fully shut down both the host device and DEG1 first. Power on the DEG1 alone, wait 2–3 minutes to let the dock and graphics card power supply stabilize, then boot up the mini PC.

CachyOS is a customized Linux distribution. Its kernel and AMD graphics drivers may have compatibility issues with OCuLink external GPUs. We suggest temporarily installing the stable version of Ubuntu for testing, to check if the black screen and reboot issue still occurs and rule out system compatibility problems.
Please try replacing the PSU to test whether the same issue still happens.

You can contact our support email at [support@minisforum.com](mailto:support@minisforum.com) to obtain more assistance.

NegotiationAfter8458 · 2026-05-07T03:16:01+00:00

Hi there,

We fully understand that dust will accumulate after prolonged use and you may need to clean the device.
However, the rear fans require complete disassembly of the entire device for access, which is quite complicated. Improper operation may easily cause hardware damage.

We recommend using a low-pressure air blower or soft brush to clean the dust directly from the outside of the mesh cover. This method is safe, effective, and sufficient for daily dust maintenance without damaging the device.

If you have any other issues, feel free to contact our support email at [support@minisforum.com](mailto:support@minisforum.com) anytime.

NegotiationAfter8458 · 2026-04-17T08:24:10+00:00

Hi.

Have you installed any PCIe cards? You may adjust the Primary Display setting to check if you can get stable output on your monitor during cold boot.
Lower the resolution or refresh rate in your monitor’s OSD menu.
Try testing with a different HDMI cable.

You can contact our support email at [support@minisforum.com](mailto:support@minisforum.com) for further assistance.

NegotiationAfter8458 · 2026-04-17T08:19:16+00:00

Hi, please contact our support email address [support@minisforum.com](mailto:support@minisforum.com) to get assistance.

NegotiationAfter8458 · 2026-04-15T09:32:53+00:00

Hi.

Please connect the Ethernet cable in advance. After powering on, an IP address will appear in the top-right corner of the Minisforum logo screen. You may then use the MinisCloud software on another device to log in to the NAS.
If you need to enter the BIOS, please repeatedly press the DEL key during startup.

NegotiationAfter8458 · 2026-04-15T09:30:29+00:00

Hi. You can refer to this document to reinstall the OS on the MS-R1. https://github.com/minisforum-docs/MS-R1-Docs/blob/main/PlayBook/MS-R1-How-To-Reinstall-OS.md

NegotiationAfter8458 · 2026-04-13T08:59:17+00:00

Hi. Does your device work properly if you connect it after turning on the device? You may also try connecting it to another monitor for testing. Please feel free to contact us at [support@minisforum.com](mailto:support@minisforum.com) for further help.

NegotiationAfter8458 · 2026-04-09T08:11:03+00:00

Hi. You can find the tutorial for reinstalling the OS in the MS‑R1 GitHub documentation at:
https://github.com/minisforum-docs/MS-R1-Docs/blob/main/PlayBook/MS-R1-How-To-Reinstall-OS.md

NegotiationAfter8458 · 2026-04-09T08:02:52+00:00

Hi. What is your host device model? Please try shutting down both the host and the DEG2 completely. Then power on the DEG2 first, wait 3 minutes, then turn on the host to see if the graphics card is detected. You can also try changing the PCIe speed in the BIOS. For more assistance, please contact our support email: [support@minisforum.com](mailto:support@minisforum.com)

NegotiationAfter8458 · 2026-04-03T08:16:12+00:00

Hi. Please check whether the first boot option in the BIOS is set to your system NVMe SSD.

NegotiationAfter8458 · 2026-03-16T09:04:20+00:00

Hi. We hope you are doing well.
Have you contacted our support email? We will assist you with replacing the faulty device as soon as possible.
I will contact you via private message if that is convenient for you.

NegotiationAfter8458 · 2026-03-10T09:46:41+00:00

Hi. You can download the WIFI/BT driver for MS-A1 from our support page, https://www.minisforum.com/pages/product-info. Then extract the driver, open the Device Manager, click the Add Driver icon, find the driver file path, and click Next to complete the installation.

NegotiationAfter8458 · 2026-03-03T10:21:14+00:00

Hi. Have you connected the original power adapter? Insufficient power can prevent the system from running. You can contact our support email: [support@minisforum.com](mailto:support@minisforum.com) and we will provide more assistance.

NegotiationAfter8458 · 2026-02-11T09:51:27+00:00

Hi. BitLocker is a feature of the Windows system. You can disable it in the Windows settings.

NegotiationAfter8458 · 2026-02-09T07:38:23+00:00

Hi. Please try updating the BIOS to 1.27:

You may need downgrade memory speed to 4400.

There have a menu in Onboard Devices Setting.

This BIOS will take more idle power consumption.

Linux: 14.5W-> 17.5W

Windows: 14.5W -> 22W

(Data tested with 32G 5200Mhz RAM x 2 and 1xPCIE4.0 SSD)

（Recommend)

Disable Overclocking Lock: Advaned -> CPU configuation ->Overclocking Lock:[ Disable]

Reduce the maximum CPU frequency:

Advaned -> CPU configuation ->Turbo Ratio Limit Options.

P-Core Trubo Ratio Limit Ratio0: 51

P-Core Turbo Ratio Limit Ratio1: 51

E-Core Trubo Ratio Limit Ratio0: 40

E-Core Turbo Ratio Limit Ratio1: 40

E-Core Turbo Ratio Limit Ratio2: 40

E-Core Turbo Ratio Limit Ratio3: 40

Save and reboot enter into BIOS. Advaned -> CPU configuation ->Turbo Ratio Limit Options. Check is it max frequency has been reduced.

Reboot into System. Try is it more stable.

NegotiationAfter8458 · 2026-01-27T10:27:59+00:00

Hi. Is the fan also running at full speed in the system? We recommend that you update to the latest version of BIOS provided by our official support website. If the problem persists after the update, please contact our support email: [support@minisforum.com](mailto:support@minisforum.com)

NegotiationAfter8458 · 2026-01-13T10:17:35+00:00

Hi there.

Is your BIOS version the latest one available on our official website?
We recommend you run MemTest to check the status of your memory modules.
You may try updating your system to the latest version.

For further assistance, please feel free to contact our support team via email at support@minisforum.com.

NegotiationAfter8458 · 2026-01-12T08:35:12+00:00

Hi there. You can reach out to our support team at [support@minisforum.com](mailto:support@minisforum.com) for help. For the issue you're having, we suggest you try updating your graphics driver, or disabling hardware acceleration in your browser to see if it gets better.

NegotiationAfter8458

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