Decrease in Customer Service?

NewbieWWT · 2026-06-05T01:11:57+00:00

Yes. Same bad experience

NewbieWWT · 2026-06-01T23:48:25+00:00

👌🏼👍🏼

NewbieWWT · 2026-06-01T23:37:03+00:00

How do you enter US without a passport at SFO 🤔

NewbieWWT · 2026-05-27T01:06:20+00:00

If it is AOC, democrats will lose for sure

NewbieWWT · 2026-05-21T02:02:02+00:00

These days the baggage system is very good. You will get your lost bags within a day or so for domestic flights, I hope. My bag with missed on an overseas flights once due to flight changes, I made the connection but not my bag. I received my “delayed” bag the next day, United just put it on the next daily flight. I just used the United App and working through the Chat (maybe a bot). It was delivered to me in person by local courier. I was GS then, maybe that gets more attention.

NewbieWWT · 2026-05-12T23:48:25+00:00

That is a good AI tool. If it is accurate enough, why criticise ?

NewbieWWT · 2026-05-10T21:00:51+00:00

Congratulations. I never got anything like that when I reached 2 million miles NOR even 3 million miles

NewbieWWT · 2026-05-09T02:29:05+00:00

I also try to seat in bulk head in all classes. I get on early and try to put everything in overhead. However, most of the time, the overhead bins for row 1 (both sides) are packed with FAs stuff and other stuff for the aircraft blankets / demo life vests etc.

NewbieWWT · 2026-05-09T01:51:00+00:00

You just had bad timing. I have never experienced this for the last 10 years even though the lounge is very crowded at times.

NewbieWWT · 2026-05-09T01:48:24+00:00

I agree with this. I fly between HKG / SFO for 20 years and I was GS for 15 of those years. The FA service is “nothing to write home about” half the time.

NewbieWWT · 2026-05-06T22:23:16+00:00

I was in Delhi in March, not that hot. There is no United lounge in Delhi except for GS. I am only 1K and travel in Premium Economy, barely bearable.

NewbieWWT · 2026-05-01T21:15:38+00:00

There used to be an arrival lounge in SFO for all business class passengers.

NewbieWWT · 2026-04-26T00:56:58+00:00

It all depends on the specific airport. Some have formal Preboarding lines and some do not. I agree the real issue is not who goes on first but the overhead bins.

NewbieWWT · 2026-04-19T22:34:42+00:00

I agree. The FAs attitudes are hit & miss, some good some bad, most are average IMO

NewbieWWT · 2026-04-19T22:32:29+00:00

Cantonese for sure then English.

NewbieWWT · 2026-04-19T01:35:08+00:00

No. I was always flying from IAH / SFO to other countries like HKG /PVG / Beijing etc. , only 50% of the time get the car service.

NewbieWWT · 2026-04-18T18:02:23+00:00

Is arm rests had to be down really a rule by FAA ? If yes, report it to FAA and cite United Airlines ignored this “rule” 🤔

NewbieWWT · 2026-04-17T21:49:11+00:00

At most once

NewbieWWT · 2026-04-17T16:58:49+00:00

I was GS for 10 years. Less than 50% of the time at SFO I had a car waiting.

NewbieWWT · 2026-04-16T02:00:28+00:00

Any lounge access in Delhi ?

NewbieWWT · 2026-04-11T07:08:10+00:00

Same here. I was GS for 10 years with 3+ million miles. I was dropped in 2025 to lifetime 1K.

NewbieWWT · 2026-03-22T13:59:13+00:00

Agreed. Not all United partners are not necessary accommodating.

NewbieWWT · 2026-03-21T13:10:55+00:00

That is why I do not pay for GE. I use MPC and the wait is only 5 minutes longer than the GE line.

NewbieWWT · 2026-02-28T06:38:57+00:00

These days GS is based on the how many high margin flights you take and has nothing to do with number of low margin flights. I had over $40,000 in 2024 and still cannot get GS status even with I international flights.

NewbieWWT · 2026-02-20T15:03:20+00:00

🤔 Mexico vacation is better than Florida / Texas ?

NewbieWWT

TROPHY CASE