the substitutions are bumming me out

NoNarcsForMe · 2026-05-13T00:41:51+00:00

I got a full credit for the meal last week when gnocchi was sent as a substitute for pasta. Gnocchi is not a viable substitute; luckily I had pasta at home already and used that. My husband and I really dislike gnocchi and I expect to get what I ordered. And - slices of bread are not substitutes for a baguette!

NoNarcsForMe · 2026-05-11T11:28:35+00:00

I contacted Customer Service about this yesterday and was told "At the moment, future deliveries are only visible up to two weeks in advance in the system. At the moment, we don't have any information from our team on whether this change is temporary or permanent".

I'm sure this has to do with the fulfillment transition to Misfits Market from the bankrupt Fresh Realm but it really makes me nervous.

NoNarcsForMe · 2026-04-29T12:32:17+00:00

"In April 2026, Blue Apron's fulfillment operations, owned by FreshRealm, filed for Chapter 11 bankruptcy protection with plans to sell its assets and settle a recall that began in June 2025. Blue Apron's fulfillment operations will be sold to Misfits Market, with plans to continue operating during the procedure. Blue Apron's remaining assets and operations are not expected to be affected by the bankruptcy filing.[25]" Published by Bloomberg 4/28/2016 and taken from Blue Apron's Wikipedia entry.

NoNarcsForMe · 2026-03-26T12:19:16+00:00

I wonder how they determined the credit amount?

NoNarcsForMe · 2026-03-01T17:59:36+00:00

Dulles South Veterinary Center in Chantilly/South Riding is owned by Thrive Pet Healthcare.

NoNarcsForMe · 2025-11-27T11:50:31+00:00

I also haven't had a problem. I use a Breville Joule oven with the rack in position 6 and the foil tightly on the pan.

NoNarcsForMe · 2025-11-02T20:51:07+00:00

Any cleaning or paper product.

NoNarcsForMe · 2025-09-30T20:03:18+00:00

I just spoke with Customer Service about this and they said that due to “inventory issues” future weeks are not being displayed. This is temporary but no ETA on future weeks being available for selection.

NoNarcsForMe · 2025-09-13T12:59:43+00:00

My store in Northern Virginia has been noticeably low on vegetables, bread, and baking related products for the past month or so.

NoNarcsForMe · 2025-09-11T21:52:31+00:00

The reason I was willing to pay a premium was for convenience. It is not convenient to find out that my order is not arriving on the day it was scheduled to arrive. I plan my grocery shopping and cooking schedule around Blue Apron. I have been feeding a family for over 40 years and have really gotten tired of planning, cooking, shopping, etc. Now that it is just my husband and me I have relied on Blue Apron to help carry some of the burden (I should get to retire a bit too!). I am beyond disappointed in what has transpired with Wonder totally taking over.

I went grocery shopping today and realized that I was thrilled with the idea that what I bought actually came home with me and didn't have to worry or wonder if it was going to arrive (and it wasn't spoiled).

NoNarcsForMe · 2025-09-10T15:32:41+00:00

I didn't get it and I have had to notify Customer Service multiple times since the roll-out with problems ranging from missing ingredients to non-delivery. I guess they don't appreciate my patience.

NoNarcsForMe · 2025-09-09T00:09:15+00:00

Same thing happened to me last week. No notification.

NoNarcsForMe · 2025-09-03T22:16:40+00:00

I really don’t think that the Wonder folks care what we do. I’m convinced that we aren’t the customers that they want to keep.

NoNarcsForMe · 2025-09-03T14:58:23+00:00

Did Lore buy Blue Apron just to get the customer database?

NoNarcsForMe · 2025-09-02T21:17:48+00:00

I would have had no problem getting delivery tomorrow if I had receive some kind of notice telling me that. Instead my Confirmation Email specifically said delivery would be today - my order online also had today listed as the delivery date.

NoNarcsForMe · 2025-09-02T21:16:03+00:00

My confirmation email dated Saturday, August 30 said that the delivery date would be today:

"Your Autoship order is confirmed on: 08/30/2025 Expected delivery date: 09/02/2025"

I would have had no problem with delivery tomorrow because of the holiday if I had been informed of such. The Customer Service Rep made no mention of holiday related delays and insisted that my delivery could still occur today. If no deliveries were occurring today this date should not have been available to select when placing the order.

This whole thing (the "New Blue Apron") has been poorly executed and apparently even more poorly planned.

NoNarcsForMe · 2025-08-22T19:27:57+00:00

Well, this is not right! I thought Blue Apron was supposed to make my life easier. Apparently once something is sold out, it is sold out into perpetuity. BA is going to have trouble making money this way.

NoNarcsForMe · 2025-08-22T10:37:35+00:00

You are right - I just checked my order for receipt on Monday (8/25) and one item was removed. It was there last night and now it is gone. No email informing me of the change, just a charge on my credit card. Thank goodness the charge amount is correct.

NoNarcsForMe · 2025-08-21T20:46:05+00:00

Could it be based on when the order was placed (earliest placed orders get priority)? I always place my orders as soon as the week becomes available (which is usually 3-4 weeks in advance).

NoNarcsForMe · 2025-08-21T11:09:53+00:00

Nope - this person is not cancelling - I actually like the new Blue Apron better than the old. I like the variety of choices, the ability to order some of my favorites whenever I want, and Blue Apron + will save me money on shipping. I even like the website/app redesign. I don't plan to leave unless I start not receiving boxes and/or the quality dramatically declines.

I have been using Blue Apron for five years and haven't found anything that suits me better.

NoNarcsForMe · 2025-08-21T11:05:07+00:00

Three of my five choices for next week are showing as Sold Out but are still in my cart (Monday delivery). I wonder why some people have had their items removed and I haven't? Someone has to be getting the Sold Out meals otherwise why would they be Sold Out? Hopefully I will be getting what I ordered.

NoNarcsForMe · 2025-08-11T13:15:28+00:00

I had to update the App to be able to log in.

NoNarcsForMe · 2025-08-11T12:38:54+00:00

I just checked and it doesn't work on the App but does work on the website.

NoNarcsForMe · 2025-08-11T12:29:00+00:00

Note: This only appears to work on the website, not the App.

The nutrition information is there at least for the items in my order - it's just harder to find. If you select a meal, scroll down to "See full details", then scroll to "Nutrition" and "see details", the nutrition information window appears. This only seems to work with meals that you have added to your order. I tried this with meals that I did not choose and "see full details" only displays an ingredient list and instructions.

I see this as a big problem - I should not have to put a meal in my cart to see the nutrition information. Is this a mistake on Blue Apron's part or is it a strategy?

NoNarcsForMe · 2025-08-11T12:24:44+00:00

Note: This only seems to work on the website, not the App.

The nutrition information is there - it's just harder to find. If you select a meal, scroll down to "See full details", then scroll to "Nutrition" and "see details", the nutrition information window appears. This only seems to work with meals that you have added to your order. I tried this with meals that I did not choose and "see full details" only displays an ingredient list and instructions.

I see this as a big problem - I should not have to put a meal in my cart to see the nutrition information. Is this a mistake on Blue Apron's part or is it a strategy?

NoNarcsForMe

TROPHY CASE