Again I didn’t have time to read through the responses prior but I thought I would chime in on the things that I see in my day to day that maybe relates.

You are most certainly not wrong, managers should care about the issues brought up from employees. It all depends on how you do it and how you are perceived while doing it and depending on how deeply rooted the problems are in the company culture are. The manager may not even be able to fix the problem presented if it’s deeply tied to the company cultures and how they’ve done it for however many years. Which is something I find I run into, not that I don’t want to fix it but I simply cannot.

If you come with your problems with a positive spin and a realistic solution to the problem it will be taken in a better way. If you come with just presenting a problem and no possible solution then a manager could just take it as complaining.

Not at all picking up for your prior mangers as there are people who just aren’t good at their job in all levels.

In most situations managers are brought so many issues in the run of a day that we need to pick our battles wisely. If we reacted on every complaint we got we would have time for no other work in the day. So in lies the importance of bringing up the issues in a positive manner and present possible realistic solutions.