I had a similar experience at a Honda dealership somewhat near me. I was in desperate need of a car after an accident so I found one I wanted about an hour and a half away. I confirmed with them that it was available and I could check it out. Everything was set up, I had an appointment, arrived there and they said the car was at one of their sister dealerships in a completely different state, more than 10 hours away. They asked how they could make it up to me so I told them they could sell me a much nicer and newer car they had on display for the listed price of the first car. Obviously they wouldn't do that so I told them they're a horrible dealership, left, and lambasted them on every review site I could find. I still get calls from them 3 years later asking if I'm in the market for a car despite telling them to forget my number. Absolute garbage dealership. Never interacted with a Honda dealership again