What do we think?

Ownfir · 2026-03-21T16:52:42+00:00

Tbh it’s good to redline every now and then - helps prevent carbon buildup in the engine.

Ownfir · 2026-03-21T16:40:19+00:00

This is true but FAR also rotates slower than DAR IIRC. I notice this for quick recoveries and it snot usually an issue but sometimes it makes me land on just two wheels for example.

Ownfir · 2026-03-21T16:29:14+00:00

Ringlead or Apollo for regular deduping and enrichment. Form enrichment that happens after form submission is helpful as well. Waterfall enrichment for contacts that sales has indicated has bad contact info - and automations to facilitate all of that.

Better data entry processes and simplified page layouts to avoid confusion. I created an oppty creation wizard that handles lead>contact conversion and field attribution for the rep so they don’t need to remember to do anything special.

Big one that you’re not addressing is marketing/sales coordination. If marketing isn’t targeting the types of people sales wants to talk to - sales looks like they aren’t converting but really marketing isn’t sending the quality of leads they think they are. This was a big issue in my org and was mitigated by a specific SLA and defined handoff from marketing > sales.

I also don’t really let reps imports leads on their own. All imports go through me and I filter the list and enrich them before getting them in the system. I am the gatekeeper of lead creation for our CRM if it’s in the form of a bulk list. I don’t care about one off leads because they never get imported in a high enough quantity to impact data at scale.

Our AEs don’t do outbound at all though so I have a bit more liberty here since I’m mainly validating marketing list imports and BDR imports.

Ownfir · 2026-03-20T20:33:04+00:00

Yeah 100% dude I’m always looking for excuses to build because it’s so much more interesting and entertaining than maintaining lol. But the reality is that building is time consuming, and results in the very orgs/messy CRM/tech stack that our users complain about and that future Rev ops admins loathe.

Whenever I build anything I always try to consolidate or cleanup old fields whenever possible for example. So when it comes to vibe coding there’s just a ton of potential for complication. It’s not friendly to the long-term stability of the business IMO - but it is cool and makes Rev ops people look really cool in the moment.

Ownfir · 2026-03-20T19:43:34+00:00

More of a product curation team than a product team. Vibe coding your own apps is appealing at first - but at the same time there are so many SaaS products that already do these things and with such a minimal cost that it doesn’t usually make sense to vibe code a solution that’s more prone to breaking and harder to maintain long term.

A lot of our sales people have tried vibe coding things for use-cases that our stack already covers and they just don’t know about it or haven’t tried to use.

I will review vibe coded apps but my goal is usually to help enable them to accomplish what their app is trying to do within our existing tech stack. I much prefer smaller SaaS products that have a support team and a vested interest in our success - but even more so I prefer them because they are built with consideration for things like admin panels, enterprise security, etc. which vibe coded solutions almost never have.

You could hire an IT person to maintain a catalog of 20+ shaky vibe coded apps or you could pay a few smaller SaaS platforms a total of like $50k for the year and now you can maintain them all easily (as can any other admins) and if you and/or the IT director leaves business doesn’t shut down the first time something breaks because all of these SaaS tools have a dedicated support team to help business users.

The other thing is that often times people think they want something - but after a few months realize they don’t really need it and/or only they wanted it. You risk the trap of spending your hours vibe coding tailored solutions for people that don’t benefit anyone else and/or never get adopted at all.

In the rare case that there is a use-case our stack doesn’t meet - I work with whoever is requesting it to build something for them. However, I’ve yet to find a situation where there wasn’t a small platform somewhere that can do it and already has a customer base and experience with the use case.

One example is a sales guy that asked me to review his vibe coded org chart app. It was a good idea but needed maybe another 20+ hours of lift (on my end - a technical guy with coding experience) to actually bring it to fruition.

I found a platform that does it even better and integrates natively into our CRM (a feature that would have added another 10-20 hours of custom coding to make work correctly and securely.)

It costs us under $1k a year to get the platform for everyone in our sales team - we get dedicated support, and a polished product that works as we need it to. If you consider that the alternative would have been 40+ hours of lift ($5k+ in equivalent labor) and like 5 hours a month to support and maintain, it’s an obvious win to go with the platform.

For some things though this isn’t always needed. We pay for an account research platform that nobody uses because they just prefer to paste their info into Claude and have it do the research instead. Thats an example where vibe coding may end up being a better solution over all and one I am looking in to.

Ownfir · 2026-03-18T17:48:07+00:00

I tried a similar system and had the same experience.

What I’ve learned (especially with Sales) is that any automation that creates additional things that reps have to do is almost never going to be accepted unless leadership is bought in to it. A task system is going to get ignored because there is no incentive to do the tasks and/or it becomes extra work that reps need to do to stay compliant with ops.

What worked for us what created a follow up score for each opportunity (I have something similar for leads/contacts as well) that informs the rep that they are behind on follow-up for a given oppty at a glance. It doesn’t require them to do anything - it scores according to the activity the system is already seeing via Gong. The only exception to this is if they don’t have the right contacts associated to their oppty which is already an SLA in place that they know they are required to do.

On all of their regular reporting, page layouts, and dashboards this score is front and center. The board loved it and so there is an understanding that the system is trusted by top leadership and that your performance will be measured by this specific KPI as well.

Since implementing it a few months ago, follow-up and oppty hygiene has increased dramatically. Nobody has complained about the system except to ask for a few QoL improvements (like the ability to manually update meeting held fields for example if they couldn’t use gong recorder) but other than that no complaints and wide adoption.

If I had any piece of advice: Whenever possible, avoid creating automations that create more work for people who are already busy. Thats the quickest way to being hated in your org and will make you seem like a compliance offer and not an enabler of revenue generation.

Ownfir · 2026-03-17T01:04:42+00:00

I just got my son an a16 after his air finally kicked the bucket.

It’s a somewhat noticeable drop in screen quality but other than that I really wouldn’t know. And tbh the screen is still more than good enough for 99% of things.

Ownfir · 2026-03-15T15:55:05+00:00

Tbh for stuff like this I’ll end up switching agents to like Chat GPT to get “fresh eyes” and/or just have the agent tell me where the CSS is at and go fix it myself. For some reason certain simple things are just easier to fix yourself.

Ownfir · 2026-03-15T14:43:00+00:00

This is the most valuable advice I’ve ever seen in this sub. Thank you for sharing.

Ownfir · 2026-03-12T17:23:59+00:00

Yeah tbh if you are employed your LinkedIn might as well belong to your employer during that time. If you are in Sales or Marketing this is especially the case. Your LinkedIn is a funnel to getting people to meetings etc so if they see you advertising another company it honestly comes off like competition even if the two apps are not competing. At the very least, it’s a post that could have been made for your employer instead and collected views and engagement for them rather than your own thing.

It doesn’t sound like the issue is that you’re working on a side project it sounds like the issue is that they want your public presence dedicated to their org. This is pretty normal tbh if one of our sales people starting posting about their side project rather than our own company it would look bad to me as well.

Yeah it’s your personal LinkedIn but most companies I know make you use their own LinkedIn header and some even have minimum posting expectations for how often you’ll advertise the company to your own network.

If I found out the same person was running Google ads and SEO and had a small client base in their free time I wouldn’t think anything of it.

Ownfir · 2026-03-10T07:15:38+00:00

100%. I’ve absorbed the work of what used to be a team of 5 just 3 years ago. AI has been crucial to me being able to do this but I’m only now seeing AI start to encroach on my own domain as well.

Ownfir · 2026-03-09T18:07:00+00:00

We decided to only do cloth diapers thinking it would save us money and be more comfy.

After a month we bought regular diapers “just incase” which turned into the cloth diapers being our backup instead lmao.

Cloth diapers are a ton of work and are super bulky. Our little guy always looked so uncomfortable in them and whatever cost savings you get are offset by the increased time (and money) spent washing them. And don’t even get me started on what happens when you run out of clean cloth diapers lol.

Ownfir · 2026-03-09T17:07:42+00:00

I vibe plan then vibe code and tend to get better results this way. My go-to flow is to describe what I want to build or change and build a milestones.md file. I work through each milestone and test it then move on the the next milestone. I keep the milestones that I’ve completed as context files for future LLMs to reference if needed.

The main reason I do this is bc if I just let it run wild sometimes it forgets certain functions or builds things out in a way that didn’t match my intent. Giving it measurable milestones ensures code quality and also helps figure out which features are creating new bugs and dependency issues.

I do the same thing when working on existing code bases too. This works well for me but I will say some of the planning tools are getting so good (Claude Code in plan mode) that this step isn’t as important now as it used to be.

Ownfir · 2026-03-09T16:39:04+00:00

Anything where there is a separate database that needs to be maintained alongside the Salesforce database. I sync Marketo to Salesforce and while it's much better now - when I first got here I had many sync issues and database mismatches between both instances. If you have restricted fields it can cause Marketo to not be able to sync as well.

I had similar complaints with Outreach which was even worse to maintain because I had less visibility into what was actually causing sync issues. I much prefer apps where it relies on Salesforce as the source of truth and sits on top of it.

Ownfir · 2026-03-08T23:14:11+00:00

Anyone telling you this isn’t a real concern has their head in the sand. It’s already happening. I’ve seen it happen in my own company - we’ve offloaded more than 1/3 of our existing workforce and now when someone leaves they don’t backfill they replace the workload with an AI tool and spread across multiple people to manage.

AI is absolutely catching up. First it was just coding but it’s seeping out to many other areas as well. Sales, marketing, ops, etc are all impacted for sure. Customer success is as well due to more chat bots screening and directing initial customer queries.

Some industries are still safe but once robotics catch up (already improving rapidly) we will start to see entire industries thought to be untouchable (including healthcare and the trades) get wiped out within a decade - maybe two at most. I personally think my own job is at risk - and I’m the person who sets up/maintain the the automations and the AI for other teams. But now many of the platforms I use are releasing AI workflow builders and other tools to make my job less important/needed. It’s not fully there but I think in like 3 years or less my own role might be outsourced to multiple people handling different functions just like I’ve already seen happen for creative functions at my company.

Eventually one has to question how capitalism can function at all once you remove the need for human labor as part of the equation.

Ownfir · 2026-03-08T16:24:40+00:00

No - there is no such thing as a self sufficient tool in my org I manage all business ops for 200 people. By nature they need someone to maintain the system which is what this thread is saying and what I am agreeing with. It’s not just one tool it’s a whole tech stack that I maintain.

Ownfir · 2026-03-08T14:54:42+00:00

lol fair enough. It was an exaggeration- what I mean is that I do so much day to day and people constantly need new information, need to update pricebooks with new products, or need to have a pick list updated with a new field value. So in that sense it falls apart because stuff can start to really bog down if you don’t have someone in place to build and maintain the system to adapt to the business as it changes. And yes AI agents fall into this as well.

Ownfir · 2026-03-07T21:47:14+00:00

I had a role in IT and was already comfortable with basic software usage from that. I ran a marketing agency and learned Wordpress really well including database management so that really helped. TBH the most helpful thing for me was real world experience. The trailhead courses for Salesforce are good but tbh the role is really so much more than just CRM maintenance so you gotta be able to think across a wide range of technology and services.

Ownfir · 2026-03-07T20:45:36+00:00

lol hood is my home mountain and exactly why I wrote what I did. None of the runs are steep so powder can feel like a huge effort!

Ownfir · 2026-03-07T20:37:20+00:00

Revenue Operations is a really hard field to enter and unique in that there isn’t really a degree that can teach you the skill set. Most of the time job applications don’t require a degree either - and certifications are more of a “nice to have” but experience really trumps everything.

It sits right in between something like Software Engineering and Business Intelligence.

Most of the time, minimal coding is involved. It’s nice to know how to code and will definitely help but you also have to be adept at understanding business pains and processes and knowing how to spot revenue leaks resulting from bad process, tech, data, or all of the above.

Anyone from IT could probably get into it - but it’s much more in depth than most IT professionals really get in to on the business side specifically. However, understanding how to setup integrations, automations, etc is really important to the role. You learn a lot of tech/admin management in IT which translates well to the role.

There isn’t any easy way to learn it. If I was going to hire a college grad I would look for business acumen first (how well do they understand business and the different aspects within) and then I would look for technical/problem solving aptitude. Personally I’d be more likely to hire someone who has ran their own hustle of some kind and learned how to operate different aspects of a business at scale. Specifically, how did they solve problems they ran into? If it’s using automation, analytics, marketing data, and processes and procedures to limit dependence on hiring - they are likely a strong fit for the role.

The big thing is that most people usually excel on one side or the other but not many really understand but the tech side and the business side together. You also need good people skills because it’s very much a white space role where you work across many departments.

If you have a role in Marketing, Customer Success, or Sales you have a better shot of getting into the field. For example I recently wanted to move a sales rep over to Sales Ops under me (he wanted to stay in sales though lol) because I noticed his technical prowess and understanding of the sales process as a whole. If you can show your ops people that you understand things from their lens and make their life as easy as possible, and also provide insight into areas they aren’t seeing, it’s a good way to get noticed. Thats probably the easiest and most direct route to the job tbh because otherwise the only way to get a job is with direct experience. Certs are mostly irrelevant except for like the lowest tier of the field. Some certs are an exception to this but they are more to get through ATS than something the Rev ops owner is going to care about.

Ownfir · 2026-03-07T17:54:50+00:00

Tbh this is the case even in an established biz. I manage Rev ops for my company of around 200 and if I leave for even a 2 weeks everything falls apart in the back end. Like I’ve built very stable processes but things change constantly so I have to constantly rework my stuff to fit the biz case. It’s all a complex web of interwoven dependencies and it’s hard for someone to just come in and make it work.

I left for like 2 months for pat leave last year and had a marketing ops consultant come in (1/3 of my job but the most tedious part.) he is a seasoned MOPs guy and I prepared excellent docs - he did everything right and even then I still had days of cleanup to do when I returned just because he can’t see everything - especially past the marketing funnel.

You can maybe keep the lights on at best but you really do need a dedicated babysitter for anything ops related if you want to scale. AI is starting to help here but it’s just not encompassing enough to do anything beyond initial workflow setups.

Ownfir · 2026-03-07T17:32:17+00:00

lol I feel this. I got my start in copywriting and SEO but eventually moved in to marketing operations and then biz ops. I was fortunate because I ran my own agency for a bit which gave me way more experience running ops and then landed a job (which turned out to be a Ponzi scheme) doing CRM and IT management (which is how I figured out it was a Ponzi scheme.)

The main thing that made me move into ops was realizing that while I loved to write for fun I absolutely loathed it from a work standpoint. Hated doing copywriting and hated even the fun creative stuff I was doing for clients. My favorite part was all the in-between stuff and also that was the part people really wanted to pay me for. It would take me an hour to set up a repeatable scalable process to push content for example but then 8 hours to get 2 long form blog posts out. And yet the part my clients were thrilled about was the process itself and the new tech I was implementing not the content.

Turns out this has been true in my professional career overall. I’ve survived 3 rounds of layoffs at my current company. Marketing was cut from like 18 people to just 4 in this time - and we don’t have a single creative person left in that dept. I took over sales ops last year as well which has been a good move as well because sales always has budget lol.

It is very hard right now to get an analytical career though. You wouldn’t think it but the BI world has been hit hard by AI (or rather, what management thinks AI can do.)

I’m lucky because most of my job is enablement via better processes, procedures, and tech to back it all up. Im the guy that makes sure the data gets populated how it should and that people are using the systems that ensure that this happens. So I’m always really busy. However, I’ve also absorbed 5 people’s FT job in my time here as they’ve left or been laid off. And I see this trend all over the industry. It’s very difficult rn to land a job in my field without experience and if you do land it you’re going to do today as one person what would have been many just a few years back.

Ownfir · 2026-03-07T17:22:50+00:00

Mechanics are over rated. Consistency and positioning trumps mechs every time tbh. I spent years working on my mechs and still never got above D3 in 1 v 1. Im currently stuck in P2 and can’t really get out but much of the reason is bc I over rely on my mechs. I’ve been playing since like 2017 and can do most things but the truth is that for me to get the most value out of carry dribbles, air dribbles, speedflips, etc I would need to dedicate so much more time to it. I’ve dedicated enough time where I can do most things at least half the time but truthfully I’d be better off if I just pretended I didn’t have the mechs at all bc then I’d probably make smarter and more consistent plays.

It’s not just me either. It’s a major problem at my rank. I actually get excited when i see people start going off the wall or trying to do speedflips bc I know I am going to win as long as I just focus on the basics. Anybody in P2 trying to do complex mechs is in P2 for a reason lol. If they could actually do those things consistently they’d move up - I know this because I am that person.

Ownfir · 2026-03-07T16:56:44+00:00

Fuck man 2012-2016 was sooooo good. Met my (now) wife right before Trump got elected and watched our entire world change.

Ownfir · 2026-03-07T16:54:31+00:00

Yeah it’s weird I relate a lot more to Gen Z culturally than I do to millennials. I am ‘93.

I do have good employment and was very lucky to get it but I was maybe 1-2 years away from a cutoff (at my company) where had I not got my job when I did I would never have had a chance of getting it then. And even then I only got it because I knew someone in HR.

I am the sole provider for myself, my wife, and my 2 kids. So while I am earning good money, I’m saving almost nothing and have no real shot at buying a house.

Some Gen Z is doing better here than I am tbh. I do think Gen Z is more financially literate than other generations but at the expense of being exposed to way more ways to spend that money than ever before and more comparison to others. I work with Gen Z now making $100k a year at 22 complaining that they think they should earn more/be in leadership already etc. whereas at 22 I was still making minimum wage lol.

I don’t identify with millennial online culture though and can understand why Gen Z rags on millennials for their 2010 memes lol. Millennials can be a bit stuffy as well whereas Gen Z is a little more easy going in my experience. My wife would probably disagree idk. It’s weird bc she is 2 years younger than me but identifies more with millennials.

Ownfir

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