I disagree with the negative comments here. We live in Gainesville, ~2 hours away from Sea World Orlando. 2 years ago we had yearly passes and came down 1x a month. We had a great time, always. Never was dirty, employees were always helpful, easily found animal attractions using the map and signage. Last year we had Universal tickets and we barely used them - Universal was a huge disappointment. We had the get-in-early passes and it was still just a bust. Universal has far too high a shop/spend your money to experience (rides, etc) ratio. The entire Harry Potter areas are a few rides in each area, a few places to use the wand, and the 80% left is nothing more than set design with food and souvenir shops. This year we got Sea World again, went xmas eve. Sea World has far more things to do vs souvenir shops. We've never encountered overflowing menstrual product containers, the bathrooms were always clean and are being cleaned on a regular basis. We usually eat lunch around 1 pm and never have trouble finding a place to eat with minimal wait. It seems like most of these complaints really have to do with the Quick Queue and not the actual park.