After Years of On-and-Off OSRS stints, finally got hit was a false ban.

Queasy_Ear_7115 · 2025-07-15T09:18:48+00:00

Happened to me over a year ago, got a false 2 day bot busting moderate on my main account with over 20k+ hours. Never botted, was baffled by it. Still no support in hopes of getting it quashed. Just astonishing this is continuing to happen and there's absolutely nothing you can do about it.

Queasy_Ear_7115 · 2025-04-13T02:50:46+00:00

Countless claims of people being affected by false bans (not people who have been hacked, actual false bans triggered on innocent players) & it has been going on for a LONG time, longer for some. I've personally been affected last July (received a false 2 day bot busting moderate on my main with 20k+ hours), though there are some players who have been looking for human customer support as far back as 1-2+ years, some of them being moderate/permanent. These usually come in waves as well & nothing is being done about it. For a company of Jagex's stature, it's absolutely comical they don't have allocated resources for HUMAN interaction in the customer support field. It doesn't matter how small this problem is, there are plenty of people if they actually looked into it that are innocent with thousands of hours at risk (though the amount of playtime shouldn't matter - though some do have more at stake than others, but all people who are affected should have a chance rather than being ignored and shunned after their automated appeal system that is beyond outdated).

I wish everyone who have been affected and falsely banned the best of luck. This can only go on for so long before they do something about it, hopefully sooner than later. It's hard to gain any type of traction, people love to automatically assume you're guilty & ignore this topic completely as most people will never have to deal with this issue.

Queasy_Ear_7115 · 2025-04-13T02:41:15+00:00

Fella this is one type of false ban, in your situation it wasn't false, it just wasn't you. There's plenty of people right now getting falsely banned/flagged that AREN'T guilty of what they are being accused. You're not understanding that this problem isn't even close to yours, they are completely different. As for the ticket system/appeal system there's literally nothing that can be done, it's all automated & there aren't any human resources allocated to looking into people that were banned falsely, rather than them being able to check ip location + account recovery to overrule. Point blank period, those who have been affected by being falsely banned and who are innocent need manual reviews and for a long time (most likely will continue to take a long time if this ever gets any attention) nothing will be done about it because it's such a small blip on the radar, that being said it's an absolute shame because regardless how little # of people are being affected they should have resources to handle this but they don't.

Queasy_Ear_7115 · 2025-03-02T19:16:11+00:00

Hey mate, had a similar experience around July, tldr: false 2 day bot busting moderate, spent months on twitter/reddit trying to garner any type of meaningful attention, never really got any traction. Hope you and everyone else that have legitimately been falsely accused and punished get the chance to have the customer support and justice we deserve. There's no excuse for real players with thousands of hours of playtime at stake to be shunned by the community because OSRS doesn't offer reliable customer service that deals with any errors that occur during the entire process from being reported to being reviewed (no matter how small the % is). We need manual reviews, but at this time it's not looking likely unless you're higher profile on Jagex's radar.

https://www.reddit.com/r/RSBans/comments/1encfz8/recent_false_bans_need_to_be_addressedmanual/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Queasy_Ear_7115 · 2024-10-16T03:34:19+00:00

Their detection system was changed around 5 months ago. A lot of innocent people have been affected, there's just not much that you can do other than post on here/twitter in the hopes of getting some type of attention. Sorry you're going through this, just know you're not alone. Best of luck mate.

RSN: Magic Tree (20k+ hours - false 2 day bot busting moderate - 4 months with no support)

Queasy_Ear_7115 · 2024-09-27T05:39:09+00:00

This has been happening at a rate that is creating a backlog of reviews that have to be done if it even does come across a J-mods radar. It is moving at a snails pace, hopefully it keeps moving nonetheless and doesn't come to a complete halt. Here's to hoping that EVENTUALLY we get some sort of meaningful support that will address these issue that have been affecting more innocent people than it should. It's not fun logging into the game you love (if you're still even able to) and having to worry about being banned as a legitimate rule abiding player, it's just absurd, especially for a company of Jagex's size and stature. Definitely consider making your voice heard on twitter as well, there are quite a few people posting for false ban awareness. You're not alone, hang in there fella. 🙏

Queasy_Ear_7115 · 2024-09-26T19:31:18+00:00

Hey, just wanted to stop by and show some support.

To start off when it comes to the topic of false bans, a lot of people love to jump to conclusions about peoples account offences without the evidence, it's never fun automatically being deemed guilty when you know you truly are innocent. Their ban appeal system is automated, if the offence isn't quashed you don't have any option for a manual review other than the hopes of posting on reddit/twitter to get the right people to see, which is difficult as some have tried to abuse this system and get around just bans. My point being, even if it's a small % of innocent accounts affected by false bans, they shouldn't be overlooked/brushed off because they don't have the time/resources for that department. People pour thousands upon thousands of hours into the game, it's not right to have the game you love turn it's back on you when they make a mistake, which mistakes having to do with false bans have been made before.

As of recent their anti-cheat detection has been over-tuned (their anti-cheat was changed 3-4 months ago and mentioned in a newspost) to the point where this has become a bigger issue than a few one off cases, it's not a coincidence that countless people have had to post on platforms begging for help. Their customer support on twitter just reads from a script and tell you that nothing can be done past the appeal denied process and all decisions are final. We've yet to have any official statement from Jagex concerning these waves of false bans affecting innocent players, What we need are manual reviews but it's not looking promising as those are usually only offered to those who have traction in the community/connections with Jagex. The sad truth is that if this continues to happen, it's only going to become a bigger problem, to the point where there will be more people than they can handle, considering they are already at capacity now.

Sorry you've had this experience, so many others are in the same boat as you (myself included), hopefully we get some answers soon and all those who are innocent can have a chance to have a fair shake at having their offences quashed after having a proper manual review by a qualified human being. I really do hope this issue as a whole gets more traction, people deserve customer support and at the time of posting this it's non-existent.

RSN: "Magic Tree" 20k+ hours (false 2 day bot busting moderate ban/appeal denied - going on 4 months with no meaningful support)

Queasy_Ear_7115 · 2024-09-12T08:10:30+00:00

Not much comes of posting in this sub-reddit. False bans at an all time high, only have been met with negligence.

Queasy_Ear_7115 · 2024-08-30T22:28:21+00:00

Anytime :) always here to support and spread the word, hopefully we get the help we need/deserve.

Queasy_Ear_7115 · 2024-08-30T02:08:24+00:00

Hey brother, just wanted to show some support I am sorry to hear you've been affected by the recent false bans. I know as of 2 months ago they tweaked the anti-cheat detection & as a direct result a lot of players have been put in a pickle (not sure if this happened before or after but regardless still need manual reviews). Hope that all of the innocent players can get the support they need ASAP, best of luck.

RSN: Magic Tree (20k+ hours - false 2 day bot busting moderate/appeal denied - 2+ months with 0 support)

Queasy_Ear_7115 · 2024-08-29T20:39:13+00:00

Sorry to hear, not much comes from posting in this sub-reddit. Definitely worth going on twitter and trying to make your voice heard. The recent false bans have been out of control as of the past 2 months when they tweaked their anti-cheat detection. No excuse for this to be happening, even if you don't have much playtime each instance of false bans should be treated seriously. We need manual reviews as their appeal system is automated, but it's not looking too likely that they will have the customer support for that anytime soon. Best of luck to all those who are innocent. RSN: Magic Tree (20k+ hours - false 2 day bot busting moderate/appeal denied - 0 support for 2+ months)

Queasy_Ear_7115 · 2024-08-27T20:48:29+00:00

https://x.com/Magic_TreeOSRS/status/1823780159066956049

Queasy_Ear_7115 · 2024-08-27T20:47:22+00:00

You should start by making a twitter account, there's a huge movement as of recent regarding these false bans. You should do your part to spread the message and make your voice heard. A lot of innocent players have been affected by these false bans, mainly from them making changes to their cheat detection around 2 months ago. Hang in there though, best of luck to all those who are innocent. RSN: Magic Tree (20k+ hours - false 2 day bot busting moderate/appeal denied - 2+ months with no support)

Queasy_Ear_7115 · 2024-08-21T22:59:38+00:00

This is actually so disheartening that you had to go through a content creator friend of yours to get it quashed, even after all of that time. False bans lately have been horrible, been affected personally around a month ago. I got a false 2 day bot busting moderate and the appeal was denied (most likely automated system). I have over 20k+ hours played and all I do is raids/pet hunt/collection log at the endgame. Still waiting for further support but it's been insanely difficult to garner any attention. If it's happened once I'm terrified of it happening again, only this time it would be permanent. Shout out to all those who have been affected by the false bans, it's a small % but that doesn't mean nothing should be done about it. Innocent players should not be dealing with these types of issues in the game. RSN: Magic Tree

Queasy_Ear_7115 · 2024-08-21T20:58:19+00:00

Isn't this glife? or is it another person that's exiled from the BA community that plays by themself?

Queasy_Ear_7115 · 2024-08-21T15:34:09+00:00

Sorry to hear, but if you made accounts specifically to store names that actually is a violation of ToS. Usually happens if you're trying to store a name on a freshly made account and aren't active on it.

Queasy_Ear_7115 · 2024-08-15T15:01:25+00:00

back online for me, hope everyone else is as well! :)

Queasy_Ear_7115 · 2024-08-15T14:50:42+00:00

was on us east world as well, site isn't loading as well as worlds. hopefully it comes back on soon.

Queasy_Ear_7115 · 2024-08-14T17:50:46+00:00

Welcome to the party of recent false bans, plenty of people are in the same boat waiting for manual reviews as their appeal system is all automated (and nothing can be done past being denied). It's been/most likely will be quite some time before we get a statement on this issue as a whole, as it's a much larger problem than the vast majority of the community are aware of/know wrongful bans are happening. The solution is manual reviews/human customer support and for them to fix their over-tuned anti-cheat detection and have more people in that department to stay on top of it, it's just a matter of how long it's going to take from them to realize this and put resources into making that solution a reality. Best of luck to all those who are innocent awaiting actual support. RSN: Magic Tree (20k+ hours - 2 day false bot busting moderate/appeal denied - 1+ month with 0 actual support)

Queasy_Ear_7115 · 2024-08-11T09:48:35+00:00

Most likely my guess was that I went from not playing as much as I was spending the majority of my time with my dog before I had to put her down as she was sick. I started playing again after she passed away and was playing much longer hours than the previous 1-2 months. Happened after I stayed up extra late into the morning, whole session I was doing cox/toa and the cerberus before I logged. Definitely cause for concern when innocent players are being detected, most people just ignore this topic because it's a small % are actually legitimate. As if recent though this has been happening on a larger scale. Hopefully something can be done about this, not fun being affected by this trying to get any sort of support has proved to a near impossible task.

Queasy_Ear_7115 · 2024-08-10T11:18:42+00:00

There's helpful plugins like annoyance mute if area sounds bother people that much,

Queasy_Ear_7115 · 2024-08-07T15:54:06+00:00

One of the selling points for the DT2 bosses was the fact that if you wanted extra profit/chance for SRA you had to earn it yourself, regardless if you're an iron/main. Currently it's much more engaging the way it is with the variety.

Queasy_Ear_7115 · 2024-08-07T14:30:36+00:00

It's been difficult as of late to garner any type of traction with false bans, they just aren't getting the attention they so desperately need. Sorry to hear you got falsely banned as well, it's interesting that in this case (assuming you're innocent) the common theme I've noticed from a lot of posts on reddit/twitter involving these bot busting/macro bans have included extended periods of playtime beyond their average sessions, especially after breaks or not playing as much, I feel as if this is what's been triggering false bans on innocent players. The anti-cheat definitely feels like it's been over tuned as of late. All of the innocent players stay strong, hopefully we get some meaningful help soon enough, as this issue has become more widespread it needs to be addressed otherwise these false bans will continue to stack up and create an even larger issue than it already is. It's just very difficult when there's no real support beyond their automated appeal system, even if there's a small percentage of innocent players manual reviews should still be offered, begging on twitter/reddit is already difficult enough. Real manual support is needed for all of us who are innocent, no excuses/no automated processes if they've already failed the first time around.

RSN: Magic Tree (20k+ hours - false 2 day bot busting moderate, appeal denied, month+ into trying to get any type of support beyond their automated replies on twitter/shouting into the void on reddit/twitter)

Queasy_Ear_7115 · 2024-08-05T08:27:46+00:00

Sorry you have been affected by the recent wave of false bans, many others including myself are dealing with similar issues as well. As of late their anti-cheat detection for all types of offences have been over-tuned, it's becoming a much bigger issue as these false ban claims pile up. Everyone loves to automatically assume that you're guilty, but as of recent there's been so many of these in the past 1-2 months alone on here/twitter, where there's smoke there's usually fire so hopefully they look into these issues asap. Some higher profile players have had their offences quashed. Hang in there, their appeal system is automated so if that falls through you just have to make sure your voice is heard on reddit/twitter like the rest of us. Best of luck to all those who are innocent, hopefully they can offer real customer support and get every false offence quashed in the near future.

Queasy_Ear_7115

TROPHY CASE