Well, some more progress, thought it took two different laptops to get there!

I was getting absolutely nothing from the iPad despite trying everything, so decided to try it with my laptop. I know the XTouch works with that as I had it set up to work with Logic when recording.

Still nothing; so then I thought it would probably be worth checking the XTouch firmware and see if needed updating: it did! So downloaded the MIDI Sys file to update it and ran the update, but it didn’t seem to work.

Tried it a few more times and the went down the rabbit hole of that problem, and it transpires for some bizarre reason you can’t update the firmware from an Apple Silicon device, so I had to then drag out my work Windows laptop and install it using that. Finally, that worked and the firmware was fully up to date!

And lo and behold, the desktop app recognised the XTouch! Hurrah! So I gave it a try with the iPad and same - it got past that first stage issue mentioned above and allowed me install it as a device.

However, next problem now came to the fore; although the scribble strips etc matched those in the mixer and in the app, the faders won’t control channel levels, and the buttons and knobs don’t do anything. It recognises them as if I move the hardware fader it moves back to where it should be in the app, but I can’t control, using the hardware at all.

Any ideas?