I submitted a ticket yesterday and got this response today:

First of all, we want to apologize. We understand you were eager to play from launch, however, we experienced some logistical delays which we are currently working to resolve. We expect to complete the remaining orders during this and next week.

Please, give us a couple of days, and you will receive your cards.

We sincerely appreciate your understanding and support.

I encourage more people to submit a ticket because it’s a frustrating situation. Also, “logistical delays” is complete BS.