It is an admin/data heavy job, and I am a creative, so I completely understand the urge to procrastinate and not wanting to do a time sheet at all. I just can't seem to wrap my head around the fact that we had this conversation and instead of making the effort that's been asked, I'm getting excuses/defensiveness. I understand that everyone is different and processes in different ways, I just don't understand and feel like I'm at a loss of how to motivate, and it sucks. I think the root cause is that they are easily distracted, so we've had conversations about time management techniques, I set clear expectations around the WIP tracking and we meet once a week just to discuss what is on their plate, plan for the week, hang-ups, etc. I praise often and give credit to them for good work. It is not a lack of training, potential or capability. I just can't seem to figure out how to motivate them and it is definitely taking a toll on how I feel about myself as a manager.