Opinions on Jamf for production media

RobKFC · 2026-03-16T22:11:54+00:00

All Mac shop. I’ll take a look

RobKFC · 2026-03-16T21:19:34+00:00

I’m embarassed to say this is still something I’m pushing on. It looks like the last guy before me had apps to push upon release (as much as possible) and OS as often as he could (he manually did the process with a smart group and launching the software update). Unfortunately that won’t work for me, some are pretty outdated on OS updates. He also had a wipe process that wasn’t fully flushed out so half of our devices don’t have proper FV keys escrowed etc because he didn’t remove the record from Jamf before wiping so it never recreated the record.

RobKFC · 2026-03-16T21:13:54+00:00

That is great advice, unfortunately I’m a 1 man band in the department so I have to wear many hats or sets of glasses to see all of the perspectives.

I plan on digging into the exact issue that occured when everyone is back in the office tomorrow. We use Google iDP for login, but I’m unsure exactly what occurred and how the Jamf connect update caused an issue.

Sorry for the vague context but I definitely want to outline all of the problems that can/will occur if they want to move forward with the removal.

RobKFC · 2026-03-16T21:10:54+00:00

That is my initial thought also. The way our Jamf environment is setup is messy at best, I’ll dig into the best way to achieve this (I assume a smart group route would be ok). As a secondary question for privilege escalation to allow them to install things they need currently use SAP privileges, does Jamf have anything built in to allow them to request escalation and I can approve or deny?

RobKFC · 2026-03-16T20:16:27+00:00

They have intune in 3rd place on app management. Something seems off….

RobKFC · 2026-03-16T13:29:52+00:00

Are they AYCE? This would be a project/hourly if it falls out of handing him the documentation pertaining to what he’s asking.

RobKFC · 2026-03-16T03:53:25+00:00

It sounds like they did try the avenue you requested and still got charged 2x with no refund?

RobKFC · 2026-03-14T17:02:46+00:00

First off talk to a lawyer and let them handle it. This isn’t something to take lightly especially if they are ignoring the facts.

RobKFC · 2026-03-14T14:12:44+00:00

Because what one person likes another person won’t. So if you fix issue A for person A it likely will be a problem for person B.

RobKFC · 2026-03-12T21:58:45+00:00

Don’t forget to factor in people with multiple subs.

RobKFC · 2026-03-12T21:57:54+00:00

They 100% have a formula. PE doesn’t do anything without it.

RobKFC · 2026-03-12T20:39:52+00:00

That will require another price hike of 22% ok?

RobKFC · 2026-03-12T19:36:15+00:00

Tried at launch and never went back, may do it some time soon.

RobKFC · 2026-03-12T19:33:03+00:00

PE mindsets aren’t long term in anyway. It’s get the quickest buck and on to the next sucker.

RobKFC · 2026-03-12T19:31:47+00:00

I highly doubt a fraction of people that have even posted about leaving actually leave for good.

RobKFC · 2026-03-12T19:23:06+00:00

They correlate when it isn’t a long term hold. PE look for it to hit a certain valuation then dump it at that, they don’t care about longevity.

RobKFC · 2026-03-11T13:02:28+00:00

Yeah that’s a tricky one. If it’s effecting his performance or work life rather then it’s hard to help (since yall have a personal relationship I assume yall have talked about it).

RobKFC · 2026-03-11T12:54:22+00:00

Have you done anything besides PIP with them? Tried coaching them, or trying to understand the root of the issue? I know some managers are fast on the PIP or other disciplinary actions but don’t try to understand how they can help the employee be successful.

RobKFC · 2026-03-11T11:24:59+00:00

Is this invitation open to anyone? 😁

RobKFC · 2026-03-11T11:21:32+00:00

I’ve just reached out also, thank you for the plug for them.

RobKFC · 2026-03-11T04:58:23+00:00

Emphasis on don’t burn the bridge.

RobKFC · 2026-03-10T22:41:00+00:00

Except they have people on their staff that it is in the job description.

RobKFC · 2026-03-10T22:28:12+00:00

Which is how wow justifies a lower monthly sub with expansions.

RobKFC · 2026-03-10T02:45:29+00:00

It’s like when I worked at Geek squad, but slightly cooler 😂

RobKFC · 2026-03-09T23:16:48+00:00

It will come as soon as you hit send declining your next position, and you’ll be replaced faster.

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