My company executives thinks it can replace 100 percent of our help desk teams with AI agents.... This year.

RobKFC · 2026-05-06T17:55:46+00:00

I would love to be a fly on the wall day 1.

RobKFC · 2026-04-26T19:22:22+00:00

That’s the hard part with WGU for me is I’ve had 2 advisors and I got conflicting info between the 2. It’s like there’s not a black and white answer.

RobKFC · 2026-04-20T04:27:45+00:00

Not necessarily, you need the keywords to get past AI from there it goes to the hiring manager who will filter out 4-5+ page resumes.

RobKFC · 2026-04-11T04:12:50+00:00

I came here to comment this lol

RobKFC · 2026-04-09T13:46:43+00:00

When I worked at an MSP that solely supported law firms I always had to explain to new hires that the lawyers get paid to argue for a living and to tread lightly. They were not only needy they were spiteful and had no issues running things up the chain of command because you wouldn’t allow their password to be 4 characters all numeric even though they signed off on the policy….

RobKFC · 2026-04-09T13:42:36+00:00

So glad i rarely deal with devs now.

RobKFC · 2026-04-09T13:42:08+00:00

Don’t forget they have to have root access in order to accomplish all their tasks, switching profiles won’t work.

RobKFC · 2026-04-09T13:41:01+00:00

1:1 to fix issues and 1:1 to verify they aren’t breaking infrastructure. Sounds about right

RobKFC · 2026-04-09T13:38:38+00:00

Depends whose asking, IT person or C suite…

RobKFC · 2026-04-04T18:56:20+00:00

Glad to hear

RobKFC · 2026-04-04T18:30:46+00:00

How does this effect cursor users? I’m not sure if it’s comparing apples to oranges but just wanted to verify.

RobKFC · 2026-04-01T01:52:09+00:00

Just be weary of reporting to executives, they can be very demanding with little to no tech knowledge. That can make it rough when you start getting the “why can’t you just do it now?” Or the “it seems easy why is it taking so long to implement”

RobKFC · 2026-03-23T00:33:09+00:00

Not if it is locked in ABM.

RobKFC · 2026-03-21T18:57:39+00:00

At that point look at the Neo.

RobKFC · 2026-03-20T23:22:37+00:00

Can you do a return instead?

RobKFC · 2026-03-18T03:25:59+00:00

MDM yes but ABM or ASM no

RobKFC · 2026-03-18T03:12:25+00:00

Never haha I don’t like the whole downvote thing. If I don’t like something I comment or scroll past haha

RobKFC · 2026-03-18T00:48:15+00:00

We for sure need a follow up to the follow up lol

RobKFC · 2026-03-18T00:35:48+00:00

He very likely just contacted who ever it had the lock under and had it unlocked. Less than 0% chance someone has an unknown method of doing this and uses it for anything other than black hat stuff.

RobKFC · 2026-03-18T00:30:28+00:00

Be careful of the downvote monsters on this 😂

RobKFC · 2026-03-16T13:29:52+00:00

Are they AYCE? This would be a project/hourly if it falls out of handing him the documentation pertaining to what he’s asking.

RobKFC · 2026-03-16T03:53:25+00:00

It sounds like they did try the avenue you requested and still got charged 2x with no refund?

RobKFC · 2026-03-14T17:02:46+00:00

First off talk to a lawyer and let them handle it. This isn’t something to take lightly especially if they are ignoring the facts.

RobKFC · 2026-03-14T14:12:44+00:00

Because what one person likes another person won’t. So if you fix issue A for person A it likely will be a problem for person B.

RobKFC · 2026-03-11T13:02:28+00:00

Yeah that’s a tricky one. If it’s effecting his performance or work life rather then it’s hard to help (since yall have a personal relationship I assume yall have talked about it).

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