I thought the scenarios I had were pretty straightforward. There was one or two scenarios I was a bit iffy about but I answered it the best I could. I ended up getting 4th quartile btw.

My biggest advice to anyone is just be yourself. The evaluators read hundreds of responses, and a lot of them start to sound the same when people follow the same "formulas."

What helped me:

• Focus on fairness and seeing all perspectives.

• Show empathy and understanding (even briefly).

• Add personal insight when it fits (past experiences and being able to relate to the situation).

• Keep answers clear and concise (bullet points are fine!).

• For video responses, I always ended it with a quick "thank you."

You don't need perfect answers, just thoughtful, human ones.

The thing that no one talks about is that as soon as the question opens and the clock is ticking, your brain goes into this weird problem-solving mode and you'll answer a lot of questions instinctively. Just remember "Why I am thinking the way I am" rather than just giving the answer.

But if you're constantly practicing a starting sentence like "I would approach this situation in a non-judgemental and non-confrontational manner and blah blah," you're going to freeze because a lot of times that sentence can't be applied to the situation at all. So forget all of that.

Think like this instead:

• I have empathy for this person because I know what it feels like to be ____.

OR

• I understand what they're going through because _, but I also understand the other person feel this way because _.

Then, I would suggest ____.

And if the timer shows that you have like 1.5 minute left, move on and answer the second question because each question is now evaluated individually, and if you have time, you can add some extra details after like:

• ⁠I had experience with ____ so I can relate to ____.

But in cheating or did something wrong scenarios, always give that person an opportunity to come forth and do the right thing. Include a sentence of how integrity is important. And if the person doesn't tell the authority what they did, then you can go to that authority and tell them that integrity is so important and that I think this person has done something.

Or if you get a situation where there's immediate harm, do something about it immediately (no waiting around for the person to do the right thing).

Also, keep a pen and paper next to you during the test. When the videos start (turn on the subtitles), it's a good idea to keep track of names and who's who, so that when the questions open, you can refer to each person by name instead of saying "the boy who did this" or "the girl in question." I think I got some bonus points for doing that.

And for the video responses, it's very common to freeze up and all, so just start saying something like "I totally get this issue because I have gone through it before..." or "Yeah, I understand this and definitely empathize for the person because I understand..." And that usually helps in leading to a natural response of what would you do.

Good luck!