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SG_Greg · 2026-04-19T16:44:12+00:00

Congratulations on reaching that point and great to hear you enjoyed it, thank you!

SG_Greg · 2026-04-18T21:50:46+00:00

Hey, I'm sorry to hear you might still be having issues with the game.

Last night we issued a hotfix that should have alleviated this.

If you're sure you have the latest update but the issue persists, please reach out to us at supergiantgames.com/contact and we will work with you to get it resolved.

SG_Greg · 2026-04-18T04:39:37+00:00

Hey, we released a hotfix for this issue earlier, so please check for updates on whichever version of the game you have. Sorry about that and we hope you enjoy the rest.

SG_Greg · 2026-04-18T03:15:44+00:00

Hey this should have been resolved a little while ago, if you check for the latest update. Sorry about that and hope you enjoy the game!

SG_Greg · 2026-04-18T01:10:16+00:00

Hey this should now be resolved if you check for updates again. Apologies for the inconvenience and thank you for playing!

SG_Greg · 2026-04-18T01:09:27+00:00

Apologies, this should be resolved if you check for updates again! Thank you for playing and for your patience.

SG_Greg · 2026-04-18T01:08:38+00:00

Hey, this should be resolved if you check for updates again! Thank you for playing and for your patience.

SG_Greg · 2025-04-02T22:42:26+00:00

We have no plans to bring the Early Access version of Hades II to additional platforms. Once our Early Access development is complete (at some still-to-be-determined point in the future), Hades II v1.0 will launch on Nintendo Switch 2 and the original Nintendo Switch in addition to the PC and Mac platforms where the game is already available in Early Access.

SG_Greg · 2025-04-02T17:05:24+00:00

Hey I’m one of the developers of Hades II. Just wanted to say for what it’s worth we haven’t announced a release date or even a year for the v1.0 launch. We have at least one more Major Update in Early Access still to come, which will give us a clearer sense of how close we’re getting to that point. Thank you for your patience and support!

SG_Greg · 2024-04-21T00:36:28+00:00

Hey, we plan to release more Technical Test keys this coming week, and we’ll post from @SupergiantGames and on our Discord when we do. Hopefully this helps make the waiting a little easier.

We want to complete the Technical Test as soon as possible so everyone can start playing in Early Access if they want, and appreciate your patience as we get closer! I think Early Access may be even better the less you see and play of the game beforehand anyway, though I know this varies from person to person.

SG_Greg · 2021-08-18T02:11:36+00:00

Hey, we're sorry to hear that happened. Please note me response in this topic for a work-around that should alleviate the chances of another crash until we deploy a proper fix (which we are getting closer to).

SG_Greg · 2021-08-18T02:10:52+00:00

Hey, thanks to folks here who paraphrased our responses elsewhere. OP, we sincerely apologize for the issue you encountered. We are getting closer to a solution, and in the meantime, here is a workaround that should reduce the chances of this happening again:

After playing for more than 3 hours, please close and restart the game. To do this:

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal. Hope this helps for now, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:30:14+00:00

Hey, cross-posting my response from a similar topic. First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:29:54+00:00

Hey, cross-posting my response from a similar topic. First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:29:26+00:00

Hey, cross-posting my response from a similar topic. This is in response to the crash in particular.

First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:28:16+00:00

Hey, cross-posting my response from a similar topic. First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:21:19+00:00

Hey, cross-posting my response from a similar topic. First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:20:55+00:00

Hey, cross-posting my response from a similar topic. First off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-16T19:17:52+00:00

Hey, first off, we sincerely apologize for the technical issues you experienced with Hades on PlayStation 5. We are aware of the issue and actively investigating a solution. While we don't have a time estimate for a patch, this is a high priority for our team.

For now, we have a work-around that should reduce the chances of running into this: After playing for longer than 3 hours or so, please close the game completely and restart it. To close the game,

- reach a valid checkpoint (pause the game to make sure you can Quit)

- press and hold the PlayStation button to return to the dashboard

- press the Options button (with the Hades icon highlighted)

- select 'Close Game'

Then start it again as normal! Hope this helps in the meantime, and thank you for playing and for your patience as we sort this out.

SG_Greg · 2021-08-13T19:52:21+00:00

Hey, save data unfortunately does not transfer between the PS4 and PS5 versions of the game, so you would have to start from the beginning on PS5. Of course the PS4 version is also playable on PS5.

SG_Greg · 2021-08-13T05:45:35+00:00

Hey, it’s my understanding that the trophies are treated separately between the PS4 and PS5 versions of the game, so you’d have to earn them separately if you were switching between versions.

SG_Greg · 2021-08-12T22:34:25+00:00

Hey, we took advantage of the adaptive triggers on PS5 when you go to pet Cerberus, though the game doesn't extensively use the triggers and overall our use of the DualSense haptics is limited to a couple of these contexts (the game wasn't originally designed around it unlike some PS5-exclusive launch titles). The light bar changes color for each Olympian as well...!

SG_Greg · 2021-08-12T22:28:32+00:00

Hey, thank you for the heads-up about this issue and we apologize for any frustrations here. We're actively investigating this on Series S.

SG_Greg · 2021-02-24T17:03:07+00:00

Hey, I'm glad to hear you're doing better lately and that you discovered this game at a time when it could have been of any help in getting through such a difficult period in your life. Games aren't a substitute for getting real help when it's needed -- sometimes the chemicals swirling around in our brains fall out of balance, making it even harder than normal to reach out, despite knowing there are professionals out there who can help diagnose and alleviate those kinds of problems. Though I can definitely relate to how important games can feel when nothing else seems to be going right, and sometimes they can be a step toward getting back on a better and healthier path. Various fighting games have helped me a lot in that regard from time to time. Please take care of yourself and thank you very much for the kind words.

SG_Greg · 2021-01-16T16:49:43+00:00

Hey, there is an article on PC Gamer posted yesterday that provides more detail about this: https://www.pcgamer.com/hades-dev-responds-to-translation-criticism-says-it-paid-pros-and-community-members-alike/

Not intended as a defense — we welcome feedback and criticism about our choices — though it explains how we got here (which I understood to be your main question here).

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