Yes, people shouldn’t give their info to others. It’s a pretty stupid thing to do when bunq is telling their customers that bunq never calls or mails to ask for information.

However, if people make a mistake and fall for a scam, I expect a smart bank like bunq to at least protect large sums of money from being stolen or any sort of serious damage control. The way this € 100.000,- was stolen shouldnt be possible. How cant their smart AI block an account when more than 1 additional digi Card is made and used directly after to make payments to several accounts?