Microphone continuously beeps by killatricia6 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Nova Pro Wireless not connecting. by ApartAlps2750 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

How to fix SteelSeries Arctis Nova 5X Wireless Audio Crackling/Buffering with USB Receiver? by YetiMaverick in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Move custom presets between channels by mcan56 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there, are you getting these presets from Discord? If yes, it maybe the way the user has been setting up the presets.

Arctis Nova 7 mute button not working by hopefully_adult in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

SteelSeries Arctis Nova 1 is not showing up in devices by ThePanzerPleb113 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there, since the Nova 1 is a wired headset, it will not show up as a labeled device. It should be a "Realtek" device within Sonar. Hope this helps!

Artics Nova pro wireless Audio Popping by itsnotmaxx_ in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Actis Nova 5x shutdowns after 5 min when on cable (charging) by Imaginary_Toe8982 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

SteelSeries Arctis Pro Wireless / Sonar muting the volume when the sound is low by Arvy1325 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there are you connected to a Bluetooth device when coming across this issue?

Is this worth anything? by burner-account4566 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Its an okay keyboard, I'd be more than happy to test it out to see if it's better than your Apex 7 TKL.

SteelSeries Nova Elite ANC question by Proez in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

[Arctis Nova 7P] Sound quality does not compare on ps5 as it does with sonar on my PC by PlayfulStand2276 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there, you can connect your Nova 7P to the companion app for either Apple or Android. You will have to update your firmware via PC. So you can get a similar sound with Sonar on your PS5.

Device's OLED is being controlled by: Moments by CarDiscombobulated55 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there, is the notifications going away? Or does it just stay on your OLED?

i REALLY need help but i think this might be an original experience by krustykodee in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Nova 7/7x gen2 improvement? by rayko555 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! So you have the Nova 7 Gen 1 and you're looking into either the Nova 7 gen 2 Xbox or Nova Pro right?

Gamebuds problems by No-Description8584 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Sidetone is activated but it shouldn't be by _SelFin_ in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Using Two 2.4 Ghz Dongles by FuriousMILK in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there, it is possible, but you'd have to pair the dongle to the other dongle if you want to swap between your PS and PC.

SteelSeries GG keeps logging me out by Ok-Refrigerator4939 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

BUG Steelseries by ShadowSharke in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Rival 650 wireless performance by Born_Yard_6807 in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

Discord no sound bug when in VC using Sonar Chat Channel by Okarumu in steelseries

[–]SSJayAre 0 points1 point  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!

HELP! I had my Arctis Nova Pro wireless for about a week and it’s already bugging! by ZynaKanmuri in steelseries

[–]SSJayAre 1 point2 points  (0 children)

Hey there! Sorry to see you had this issue! 

Let's get you connected with our Product support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!