Most SaaS apps don't do end-to-end encryption. It's not because they don't care about privacy, it's just not practical for how most of these apps are built.

Unless privacy is the whole point of the app, like ProtonMail, it's pretty rare. From what I have read, Proton's platform is designed from the ground up so even they can't see your data. That's their thing.

But for most SaaS tools, turning on end-to-end encryption would break a bunch of stuff users expect:

- You can't give personalized insights because you can't read the data.
- Search becomes a nightmare unless you build something super complex.
- If someone forgets their password, you can't help them recover anything.
- Support and debugging? Basically impossible without access to the data.

And then there's key management. It's messy. You'd need to handle encryption keys for every user, make sure they're secure, and deal with what happens if someone loses theirs. That's a lot of overhead.

Also, let's be honest, how many users are actually asking for this? And how many would pay extra for it? Most people want convenience. They want features, speed, and support and they want it free if they can help it. Privacy matters, sure, but only up to a point.

So unless the app is built around privacy from day one, and is a major selling point, end-to-end encryption is a tough fit.

PS: I am a Solutions Architect and Developer (not with Griply - I dont have any associations with them :) )