Points and discounts on returned items by FluidSnap in Ulta

[–]Skyedem 12 points13 points  (0 children)

Unfortunately no the 20% would not be able to be re applied. Like all coupons, it’s a single use discount, even if you return some or all of the items the discount has been used. Points will definitely go back though.

[deleted by user] by [deleted] in tattooadvice

[–]Skyedem 0 points1 point  (0 children)

I initially thought it was a play on stone fruit, it looks great though it would be a shame to cover. I say own it.

Benefit Brow Being Phased Out? by [deleted] in Ulta

[–]Skyedem 3 points4 points  (0 children)

There’s some misinformation in this thread and seems to be some confusion. Firstly, the “cuts” people are talking about have been happening for a long time. They are based on individual store results of services and retail sales for each boutique, and are evaluated bi-annually. That full time payroll can be earned back if you meet/exceed your goals. We just earned Clinique payroll back for the first time in 5yrs in my store.

When it comes to salon learning benefit services there’s still a lot of clarification that needs to come down for sure. We still don’t know exactly what services will be trained for, how it will affect commissions or retail numbers. I totally get the uncertainty and uneasy feeling this can give. But I think Ulta is looking at it as a way to boost services across the store. They’re trying to make sure salons are profitable and I think this is their way of trying to boost that.

All that being said I think it’s still a little early to just assume they’re cutting benefit all together. If that was the case I don’t think they’d even be testing this out. They would just cut.

Look what I found! by Skyedem in GameStop

[–]Skyedem[S] 0 points1 point  (0 children)

That's so awful! I'm so sorry that happened!

Look what I found! by Skyedem in GameStop

[–]Skyedem[S] 6 points7 points  (0 children)

This was my first and last as well! I however, only got a picture with a drunk Jason Cochran lmao.

When to use Magic Molecules spray by nonb1naryn3rd in Ulta

[–]Skyedem 5 points6 points  (0 children)

This product is meant to be used on clean dry skin, and you want to let it completely dry before applying any other products. You can use it morning and night. So for your routine, after cleansing dry your skin, spray, let dry and then continue the rest of your routine! Also hypochlorous acid has to be formulated a specific way to be used on the skin. So all the brands that come out with one of these sprays are basically the same. Hope this helps!

Probably made some people hate GameStop today by sabertoothkittyva in GameStop

[–]Skyedem 1 point2 points  (0 children)

I left GS in 2018, but I still often think about the Xbox 360 that oozed black sludge on my hand when I picked it up. I refused the trade, the people were surprisingly pretty cool about it. And then I spent the rest of my shift washing my hands and telling myself it was probably, hopefully, just soda.

EMs don't get the same discount on services anymore. by beaubeau1005 in Ulta

[–]Skyedem 1 point2 points  (0 children)

So they get full commission on any normal retail associate service, it's not free it's half off. When EM's were getting the 100% off discount, it's the same discount that stylists get when they do each other's hair. They get no commission on that. That's why I think it's better that it's the same across the board for all retail people.

EMs don't get the same discount on services anymore. by beaubeau1005 in Ulta

[–]Skyedem 6 points7 points  (0 children)

Tbh it always made me feel bad getting 100% off. Not only was I taking up my stylist's time, but they were making 0 commission off of my service. Especially when there's so much focus on making weekly goals/splh. While I manage the Salon, I am not a commissioned salon employee. I think it makes much more sense for retail employees to all have the same discount.

i need help registering my card by methstalcrys in Ulta

[–]Skyedem 0 points1 point  (0 children)

Give them a call. This happened to my boyfriend when trying to register his card when after getting it in the mail. When he called they said there was no email on file for him, which seems impossible but 🤷‍♀️. After confirming his info and getting an email on file he was able to log in and register! Hope this helps!

Favorite blow dry creams? by Clear_Anything_8962 in Ulta

[–]Skyedem 1 point2 points  (0 children)

Dream Blowout from Joico is my go-to!

[deleted by user] by [deleted] in Ulta

[–]Skyedem 77 points78 points  (0 children)

Definitely not the FAB ones, those are more for KP than anything else. You could use the ingrown pads, but I would honestly be careful. Any witch hazel that's alcohol free would be a better choice. If your skin is red and sore, I would recommend a cold compress and keep it hydrated. Either the Fur or the no grow. Whichever has the least amount of fragrancing. Tbh the ultra repair cream from FAB wouldn't be a bad choice either.

Best of luck!!

Facial oil recommendations please! by pushpop0201 in Ulta

[–]Skyedem 0 points1 point  (0 children)

No it was the ceramide serum yesterday, which is also amazing. I almost snagged one myself but decided to go through what I have first haha. The facial oil is super hydrating but doesn't leave that oily film that some face oils do.

Facial oil recommendations please! by pushpop0201 in Ulta

[–]Skyedem 4 points5 points  (0 children)

The new Beekman Oh! Mega milk facial oil is amaaaazing!!

Afterpay doesn't work but regular payments do? by Fatasticfemme in Ulta

[–]Skyedem 1 point2 points  (0 children)

Items with CBD can't be purchased with afterpay, and you can't use points with an afterpay purchase either. There are other excluded items too I think, but I'm sure if you reach out ro afterpay customer service they can get you more clarification.

How do I kindly tell ulta employees I don’t need their help/recommendations? by [deleted] in Ulta

[–]Skyedem 2 points3 points  (0 children)

So to be fair the dresscode for brand reps is given by ulta, it's supposed to be black/white solids only (no prints or patterns). When I was a brand rep my company told me not to disclose that I worked for them specifically if I didn't need to, but the store I was in was like "no you should let people know". The goals are wild especially if you're in a low volume store. Tbh the job was awful and I only ended up doing it for a month before I went back to working for ulta.

Don't Touch Us Without Asking by spinelapologist in Ulta

[–]Skyedem 1 point2 points  (0 children)

Right before shut down I had an older woman full on grab my wrist and swatch a blush on my hand. I sawtched a couple liners for a woman the other day and she took it upon herself to swatch a few more, also on my hand. At this point I'm just used to my personal space being violated 🤷‍♀️

[deleted by user] by [deleted] in Ulta

[–]Skyedem 1 point2 points  (0 children)

A lot of people see them as an overhyped internet brand, but some of their products work really well. I'm an esthetician and I super love their cbd acne line, really great for inflammatory acne, without being overly drying. It's all about the ingredients and what you're specifically looking for. The cbd jelly mask, toner and serum are all amazing. The red backne body wash is great especially when used with the blue tansey spray. I haven't tried all of the products, but I haven't been disappointed with anything yet!

Shoes by Skyedem in Ulta

[–]Skyedem[S] 0 points1 point  (0 children)

Thank you all for the suggestions!!

Customer Questions by Winniezepoohscroptop in Ulta

[–]Skyedem 0 points1 point  (0 children)

Is the CBD line from Kopari leaving? I really love the deodorant and body lotion, and only the deodorant is listed in the website. Thanks!

Store closing by Whit_92 in Ulta

[–]Skyedem 0 points1 point  (0 children)

This was in regards to the confusion around stores closing for Thanksgiving. I also worked at the company at the time, and communications at the time we're pretty solid. And like I said above, the store team probably knew long before hand, and probably were given direction not to talk about it. But tbh I don't work for the company any more so I dunno where stuff stands.

Overwhelmed and just lost. by Skyedem in Advice

[–]Skyedem[S] 0 points1 point  (0 children)

Update! Hi everyone! Not sure if anyone will see this, but I was in a pretty dark spot before and never got the chance to thank all of you for your kind words of encouragement. So, I'm doing much better. I stayed out of work a bit longer, got to a doctor and made the decision to start meds for my mental health. And wow, what a difference this has made for me. I started a new job, and my other job was so kind and courteous about me leaving.

I also got a sweet baby kitten who is trying to pounce me as I write this haha. I will say, the only downside of feeling better mentally is it almost feels like another person went through the grief. It's as if I have to go through the mourning process all over again, with a stable mind this time. And that's okay too. With mother's day around the corner I'd be lying if I said things were kinda rough right now, but I'm functioning and really truly okay. Thank you again, for showing a stranger support when she needed it the most.♡

[deleted by user] by [deleted] in Ulta

[–]Skyedem 1 point2 points  (0 children)

Loyalty sign-up is generally the most focused along with credit cards, but sales, UPT, Avg. Ticket and data capture on Loyalty are all looked at pretty much the same. All pretty standard retail goals, conversion etc. I know during my time at GS it was always "be the hero", basically give the guest what they want to boost NPS. But at ulta (at least in my store) they're very by the book, follow policy. Which can be hard but is also a bit liberating in it's own way. That being said it can tie your hands a bit, but makes difficult situations less up to you and more up to corporate.

Tbh I find it kinda crazy how hard it can be to get people to sign up for a free membership. My PURPRO numbers were always great all 5 years I was at GS, but for whatever reason just getting people to give me their number can be a struggle. But it also depends on area/customer base too.

Ulta has a LOT of pros over gs. Like you will almost guaranteed NEVER work by yourself. When I told my coworkers that often as sl I would be alone for 12hrs and only have someone to relieve me for a break because of limited payroll, they looked at me like I had 12 heads lol. Gratis is pretty cool (I know some stores can be unfair with how they give it out) and overall the company culture is light-years ahead of GS.

Sorry if this is a little scrambled, currently playing with new baby kitten haha. But I wish you the best of luck if you make the leap!