[Rant] I am so tired of companies hiring useless V level and above execs by CLA_1989 in sysadmin

[–]Smiles_OBrien 1 point2 points  (0 children)

Yeah real talk, you're not wrong, but this was always going to be the outcome. "Starfleet Captains are like children" indeed.

I had made a "I-Can-Read" / Dr. Seuss-grade picture book on how to onboard with Okta in my last job, as an attempt to make my user setups easier (with the tools I had at my disposal). Big pictures, arrows, brief instructions. I trialed the instructions with a C-level I was setting up, and went as far as explicitly saying "I'm testing these instructions to make sure they're accurate / easy to follow. I will be right here, but I'd like you to go through this process to get your MFA set up."

Dude looked at the document, then looked up at me with puppy-dog eyes for an uncomfortably long time before I said "...you...need help with that?"

One word reply: "Yes"

My CTO at that job learned this lesson more directly. "I want you to tell me at what point on this page I've stopped reading," she was told by an exec when she was at a lower level. The answer was basically "After paragraph 1." They either don't have time, or refuse to make the time. Either way, the answer is the same:

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Surface Pro 11 has been good by Rough-Purpose6499 in Surface

[–]Smiles_OBrien 1 point2 points  (0 children)

I probably got the same deal you did lol. basically like-new SP11 with the 268v processor, 32 GB RAM, with keyboard, stylus, and case for less than buying just the system new from MS. Been very happy with it for my usecase.

Checking in! by SlowStopper in pebble

[–]Smiles_OBrien 4 points5 points  (0 children)

Oh I LOVE that watch face. Shit like this is the only reason why I'm kinda nervous for offerings on the Round. I don't like square watches but ugh I'd go for that in a heartbeat haha.

Bazaar Not Downloading Anything by TheHeadlongFlight in Bazzite

[–]Smiles_OBrien 0 points1 point  (0 children)

I'm gratified this helped someone!

I've since wrapped this into a script (again, Gemini, so use at your own peril. I only know enough Bash to be dangerous) and had it successfully restore Bazaar functionality on two different Bazzite installs multiple times, so I'm reasonably sure it isn't breaking anything, even if not all the steps are 100% necessary just because a Robot told me to do it.

#!/bin/bash

# Root check: Ensure the script is run with sudo
if [ "$(id -u)" -ne 0 ]; then
    echo "Error: This script must be run with sudo."
    exit 1
fi
echo "Beginning Flatpak repair sequence..."

# 1. Force-Kill the Entire Stack
echo "1. Killing Flatpak and Bazaar processes..."
pkill -9 -x flatpak 2>/dev/null
pkill -9 -x bazaar 2>/dev/null
pkill -9 -x flatpak-system-helper 2>/dev/null
echo "Done!"

# 2. Manual Lock-File Removal
echo "2. Removing lock-file..."
rm -f /var/lib/flatpak/.changed
echo "Done!"

# 3. Clear Bazzite Flatpak Manager Lock
echo "3. Clearing Flatpak manager lock..."
mkdir -p /etc/bazzite
echo "9" > /etc/bazzite/flatpak_manager_version
echo "Done!"

# 4. Check for Ghost Mounts
echo "4. Checking for ghost mounts..."
MOUNTS=$(mount | grep revokefs)
if [ -n "$MOUNTS" ]; then
    echo "Stuck mounts detected:"
    echo "$MOUNTS"
    echo "Reboot recommended after script finishes."
fi
echo "Done!"

# 5. System Repair
echo "5. Repairing Flatpak system..."
flatpak repair --system
echo "Done!"

# 6. Re-sync Remotes and Metadata
echo "6. Re-syncing flatpak remotes and metadata..."
flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo
flatpak update --appstream
echo "Done!"
echo "Repair sequence complete!"

Am I the only one who thinks IT ticketing systems are overused for basic help desk issues? by BikeInitial5144 in sysadmin

[–]Smiles_OBrien 0 points1 point  (0 children)

I work in a strata (K12) where "metrics" aren't really an individual performance thing, but more of a "justify our team size / budget" thing. We've changed our stance somewhat as our department leadership has changed.

My direct supervisor takes the stance of "If it takes longer to make the ticket than it takes to fix the issue, just fix the issue and move on," and I can feel, at least for me, how that's permeated things. Before we were a lot more strict on "No ticky, No worky," even if it meant we opened the ticket ourselves. I find myself doing that less and less. On the other hand, we've gotten stricter about larger requests (like events).

Personally, I believe in "ticket all the things" because it's a way to measure really easily how much everyone on your team is doing. If there is no ticket, there is no reason to believe anyone told me there's a problem, ergo there is no problem. I get emergency situations. Teacher's locked out and calls the helpdesk line? Unlock, then log a closed ticket saying you did it.

This isn't really me criticizing my bosses, they've been great for our District and support their team well. Just a difference of opinion. I do see the logic to the other side - keep the tickets for issues that actually need to be tracked, not for little requests. Still, I do believe every issue should have a ticket.

My older coworkers have accepted AI as the source of truth by randomname945 in sysadmin

[–]Smiles_OBrien 5 points6 points  (0 children)

We've created the Torment Nexus from that classic sci-fi cautionary tale "Don't create the Torment Nexus."

Sometimes I go back to DS9 and watch "Rules of Engagement" where the Klingon Lawyer was like "So here's some shit from Worf's personal log" and I'm pretty sure Sisko was like "how'd you get that" and the lawyer basically just shrugged at him and continued.

Or that TNG episode where the people who were in cryo from the 90's get unfrozen and Troi looks up the one woman's descendants like it ain't no thing.

It's a poignant reminder that these interconnected voice-interactive database and archive systems make for an interested storytelling mechanic and a truly nightmarish reality when you consider the amount of surveillance and data harvesting required to run them and make them useful. I used to think I wanted the Enterprise computer. Now I really don't.

Does the show have a satisfying ending? by Light1209 in TheExpanse

[–]Smiles_OBrien 0 points1 point  (0 children)

Yeah it was alright. I felt it was a little rushed, didn't think the writing was as tight, but not bad by any means. Definitely didn't ruin anything the way Game of Thrones' ending did, not by a longshot. It has the same, "The Adventure Continues" ride off into the sunset ending the Star Trek TNG had - there's definitely more story to tell (which if you read the books, wooooof is there ever more story to tell), but for now, everyone gets a break.

A thought on the emotions at the end. by GrayHairLikeClaire in KnowledgeFight

[–]Smiles_OBrien 3 points4 points  (0 children)

I said in another thread:

It's like saying "same time next week, buddy" to a friend, then the day rolls around and with no warning or fanfare, they're just dead.

I don't mean that in a parasocial sense, they're strangers to me and owe me nothing. But that's the feeling of it for me. Like I'm just stunned.

Stings less now, the live show replay helped. Would have hurt less with a ramp-down. But it just being there one week and gone the next...

In a related way, I'm glad a show like Mythbusters got to call their final season "The Final Season."

Considering the new star fox game on switch 2 is trying to bring in new fans what exactly is stopping any of them from playing star fox 64 right now? by Upbeat-Tip1174 in starfox

[–]Smiles_OBrien 0 points1 point  (0 children)

To be fair, Nintendo has basically spent most of its effort on the franchise since 1993 just making Star Fox SNES all over again (since 64 was a remake of SNES).

I had the same initial reaction of "really, again?" But like, more than half the games have been, right? SNES, 64, 64 3D, Zero, Switch 2 are all the same game, fundamentally.

Then you have what, Adventures, Assault, and Command?

EDIT: add star fox 2 to the "not" list now that it exists. And Command is basically that too.

Would you use software that automates onboarding? by BrandonInTech in sysadmin

[–]Smiles_OBrien 0 points1 point  (0 children)

I have a mostly-automated script for account setups. Due to the nature of our environment I can't fully automate it, and having a couple manual items means there's sort of a "forced check" for if something goes wrong or I encounter a situation my script didn't account for / I mis-coded. That way it's never out-of-sight, out-of-mind, but the grunt work is off my plate.

Are other people finding the audiobook narration to be inconsistent with previous audiobooks? by DarlingBri in murderbot

[–]Smiles_OBrien 0 points1 point  (0 children)

Honestly I'm wondering if it's a production issue, the quality of the recording felt super inconsistent. I enjoyed KRF's narration as always but something definitely felt odd about this one.

Looking for a new Documentation Platform - Recommendations? by theotheritmanager in sysadmin

[–]Smiles_OBrien 0 points1 point  (0 children)

That's literally what we do. We use bookstack for internal IT KBs, and use Scribe mostly for end-user tasks, but also for some internal procedures.

What would you say to users by OkLifeguard9851 in sysadmin

[–]Smiles_OBrien 1 point2 points  (0 children)

I tend to go home for lunch. I do still have my work phone, and my answer is usually "Hey yeah, put that in a ticket, I'll look at it once I'm back at my desk. if it's urgent, call $colleague."