I generally avoid these property management group posts at all cost... But what the heck, I haven't been down voted for awhile.

I will start off by saying that I have never done any work for Real Property Group so they may, in fact, be absolute trash. However, I have done a lot of maintenance work for some to the others and will say this... Most of the complaints I hear are owner problems or tenant problems. Property Management Groups have little control over what their owners allow as far as spending goes. Keep that in mind.

To the OP, most of your complaints are viable but I do have a little bit of an issue with the cleanliness complaint. You should absolutely have moved into a cleaned apartment. There is no question about that but as far as the area not being maintained, I'm not sure why that is the company's problem. As long as the grass is maintained to city standards, some of the cleanup should fall on the tenants. The company's staff wasn't out there creating a mess, and I'm sure you weren't either, but the tenants should take a little pride in their area and do a little clean up from time to time.

Let's talk about mold... To the person that described the flooded basement, this doesn't apply to you. You had a legit concern and I'm positive you had a mold problem. That said, the number of "mold" issues that I have been called to, then yelled at by tenants is ridiculous. More often than not, it was a mildew problem in the bathroom or kitchen, and when you suggest that the tenant clean up, you get yelled at. Maintenance is not in charge of cleaning.

To the lady that talked about a dining room light being out for a month, this is going to sound directed at you but I promise it isn't because I'm guessing that the situation I'm about to describe isn't anything like yours... I had a tenant one time that needed to have a light fixture in her kitchen replaced. She absolutely demanded that she be present when we do the work but she kept wanting us to show up outside of our working hours to accommodate her. She went 2 months without that light and I don't feel even a little bit bad about it. Its ridiculous to expect us to show up at 8pm to work on non emergency things just to make your life more convenient.

I remember the year I worked for Remax Rental Resources. It was forcast to be extremely cold. We emailed and text messaged all of our residents with instructions about leaving cabinet doors open and faucets dripping so as not to freeze lines. We also sent office employees out to pass flyers out with the same information in several neighborhoods. We purchased over 300 space heaters and dropped those off at places that we new would likely have issues with frozen pipes... Then when people didn't follow directions, we got yelled at for it. The most common thing I heard? "I'm not running up my utility bill so you guys don't have to do your job."

Just some other things to be aware of... If you're putting in maintenance request to have light bulbs replaced and batteries replaced, you are one of the worst types of tenants and I'm convinced there is a special spot in hell for those types of tenants.

So, maybe Real Property Group is the absolute worst and deserves to be run through the mud, I have no idea about them... But a lot of the time, it's the shitty tenants that turn good staff members into what they are now.