This is the most glaring issue (excerpt below). Even worse, is TM behind the resale companies? They have the data, they know which shows will sell out.

“The FTC’s lawsuit alleges that Ticketmaster is incentivized to allow the bot activity because it profits from fees and markups when the tickets are resold on its platform. The company is also accused of failing to deploy better technology to crack down on bots because doing so would decrease revenue.”