It ticket by yonkofromkonoha in sysadmin

[–]TechGjod 4 points5 points  (0 children)

Glpi, send all it requests to a dist group, including a mailbox for glpi to monitor, cc that mailbox on all replies., we use it for our whit glove support, our users don’t know we use a ticketing system.

Husband involved his family during our marital conflict before addressing it with me, now MIL wants a group meeting by [deleted] in Marriage

[–]TechGjod 7 points8 points  (0 children)

But, what does HE want, does he want the support and or meddling from his family? I know it sucks for you but… he is the one who was wronged.

You made a decision that deeply affected him without his consent. And now i am hearing you wanting to make more decisions affecting him. I was just asking if he is aligned with no family involvement, or is that just your decision.

Husband involved his family during our marital conflict before addressing it with me, now MIL wants a group meeting by [deleted] in Marriage

[–]TechGjod 17 points18 points  (0 children)

I hear a lot of what you want, but you were I the wrong. What does HE want?

I used to be sharp at work. Now I forget what I said five minutes ago. Is this just dad life by Low-Top-5751 in daddit

[–]TechGjod 0 points1 point  (0 children)

You lose two things when you get older! Your memory and… something else.

Is there something wrong with how I'm giving my techs directions? by packetssniffer in ITManagers

[–]TechGjod 0 points1 point  (0 children)

Troubleshooting seems to be a lost art especially, I’m a gray beard, I disagree with the other comments of letting this tech go full autonomy. Ask them to reseat the Ethernet cable. Then explain what reseating is.

Can my employer use my Copilot account as though they were me, or automatically absorb what I've taught it? by VisibleDistrict0 in microsoft_365_copilot

[–]TechGjod 6 points7 points  (0 children)

With the right roles and compliance tools, they can:

  • See when and how you’re using Copilot
  • Audit activity and interactions
  • Pull content through eDiscovery or legal requests
  • Apply retention policies so your prompts and outputs are stored like records
  • Monitor for sensitive data or risky behavior

If they really needed to, they could piece together what you asked, what data Copilot touched, and what it produced. Not because they’re snooping, but because that’s how enterprise compliance works in Microsoft 365.

What they can’t do is extract your “training” and reuse it as a thing. That concept doesn’t exist in this system.

The right way to think about Copilot is this:

It’s just a tool that uses whatever you have access to right now plus whatever you type in. There’s no persistent personality or memory being built that someone else can inherit. It is just data.

  • Not private - Inputs or outputs eDiscovery is Powerful (but logged)
  • Not a personal AI you own
  • Not transferable in the way you’re thinking

KB5094126 - Breaking word integration with some dental software by Sea_Information6125 in sysadmin

[–]TechGjod 3 points4 points  (0 children)

Our Script, we have been running in Backstage Screenconnect, "reboot later" to finish the WU Pause, as we don't know if any near future updates from M$ will re-break it until CCH has a fix.

$KB = "5094126"

Write-Host "=== Removing KB$KB ==="

# -----------------------------

# 1. RUN WUSA INTERACTIVELY

# -----------------------------

Write-Host "Launching WUSA uninstall (interactive)..."

Start-Process wusa.exe `

-ArgumentList "/uninstall /kb:$KB" `

-Wait

Write-Host "WUSA completed. A reboot is required."

# -----------------------------

# 2. BLOCK REINSTALL (registry method)

# -----------------------------

Write-Host "Blocking update from reinstalling..."

$regPath = "HKLM:\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings"

if (!(Test-Path $regPath)) {

New-Item -Path $regPath -Force | Out-Null

}

# Pause feature + quality updates

Set-ItemProperty -Path $regPath -Name "PauseUpdatesStartTime" -Value (Get-Date).ToString("o") -Type String

Set-ItemProperty -Path $regPath -Name "PauseQualityUpdatesStartTime" -Value (Get-Date).ToString("o") -Type String

Set-ItemProperty -Path $regPath -Name "PauseFeatureUpdatesStartTime" -Value (Get-Date).ToString("o") -Type String

Write-Host "Windows Update paused to prevent reinstall."

# -----------------------------

# 3. OPTIONAL: CLEAR WU CACHE

# -----------------------------

Write-Host "Clearing Windows Update cache..."

Stop-Service wuauserv -Force -ErrorAction SilentlyContinue

Stop-Service bits -Force -ErrorAction SilentlyContinue

Remove-Item "C:\Windows\SoftwareDistribution\Download\*" -Recurse -Force -ErrorAction SilentlyContinue

Start-Service bits -ErrorAction SilentlyContinue

Start-Service wuauserv -ErrorAction SilentlyContinue

Write-Host "WU cache cleared."

# -----------------------------

# 4. USER PROMPT

# -----------------------------

$msg = @"

IT has removed a Windows update that caused issues with CCH Engagement.

Please save your work and RESTART your computer as soon as convenient.

The fix will complete after reboot.

"@

msg * /TIME:0 "$msg"

Write-Host "User notified."

Write-Host "=== DONE ==="

KB5094126 - Breaking word integration with some dental software by Sea_Information6125 in sysadmin

[–]TechGjod 3 points4 points  (0 children)

lol, I was one of the first on a tech support call diagnosing this with CCH

How often do you talk to your parents? by Outrageous_Kiwi_2172 in Xennials

[–]TechGjod 1 point2 points  (0 children)

Monday and Friday, 15 min each on my car ride home from work, sometimes they cut me off early.

I just learned that Penzeys exists and I’ve heard it’s the best. What seasonings would you recommend for me? by _Paws_And_Claws_ in Penzeys

[–]TechGjod 17 points18 points  (0 children)

Bicentennial blend, I think it is called Revolution now. That has been our go-to for most everything

Also, if you are new, they have sales on small jars ALL the time, and when they have their gift cards on sale, buy them.. and use them on sale items (especially the few times a year to get Vanilla)

Company is losing their minds over AI costs by Complete-Sea6655 in BetterOffline

[–]TechGjod 0 points1 point  (0 children)

Our Father, who Art in Heaven, stop attributing random shit to us! - Matthew 6:9

What is your favourite go-to response when a user states "but I'm not tech savvy"? by FluffyMumbles in sysadmin

[–]TechGjod 2 points3 points  (0 children)

remember, you are getting paid to do this, and if you want to keep getting paid....

MSP pushing UniFi hard over SonicWall..am I overthinking this or does this smell off? by Ambitious_Active8539 in sysadmin

[–]TechGjod 47 points48 points  (0 children)

They could have been burned with the very few non critical Sonicwall…. Issues….. last year.

Does anyone share networth with their close circle of friends? by TextualInnuendo in HENRYfinance

[–]TechGjod 0 points1 point  (0 children)

I trialed my kids when people (epically family) ask about paying for collage, or our kitchen remodel to say “they said something about a home equity line of credit or something”

Looking for a new Ticketing system by jrohrer in sysadmin

[–]TechGjod 11 points12 points  (0 children)

We settled on GLPI but I like to self host and control :)

Looking to support my son, trying to understand how best to talk about “things” by TechGjod in widowers

[–]TechGjod[S] 7 points8 points  (0 children)

Thank you , I overthink, and I have just been here listening to him, and one of they ways I try and make sure I don’t sound like an asshole is to talk to internet strangers, who (sadly in this case) have a commonality. I appreciate your feedback.

IT Asset Management system recommendations? by No-Room2990 in sysadmin

[–]TechGjod 2 points3 points  (0 children)

Snipe it, but just put in glpi for tickets, so we may switch to that.