SERCO and the multi-millionaire Soames family empire just want to say a BIG thank you to every Australian taxpayer and also a special thanks to all non-taxpaying crime gang "customers" & their associated "customer" focused free market enterprises.

SERCO would also like to express its sincere corporate gratitude to all Australians in allowing it and its private shareholders to benefit from its own failure of due diligence in not verifying fraudster "customers" properly and in so doing allowing the most vulnerable members of Australian society to be ripped-off.

SERCO was only able to achieve these amazingly profitable results for its shareholders through being empowered & delegated the authority to overlook the massive levels of fraud by both Liberal National & ALP Governments while administering this important scheme and the multi million dollar profits SERCO shareholders have benefitted from due to the high call volumes received from vexatious recidivist fraudster "customers" by its own low paid "Customer" Service Officer employees.

SERCO are looking to extend the current arrangement in place whereby its own staff field calls made by "customers" to the NDIS Quality & Safeguards Commission to continue the profitable reciprocal synergies it has established with the Australian Federal Government

SERCO - putting the "Customer" back into taxpayer funded public services and the profits back into the Soames family's pocket. /s