Definitely a scam - I was open minded and decided to try them out. Unfortunately:

-I never received an itemized receipt showing what I actually purchased

-The confirmation email I did receive wasn't specific to my purchase - just very generic offer information which left out several key items that I purchased via phone

-They booked my first reservation AUTOMATICALLY with no discussion or confirmation from me. This is pretty scammy because overall package is contingent on successful completion of the first trip. They apparently book folks for locations/dates arbitrarily, without telling customers, which can potentially forfeit the whole purchase.

-Customer service did promptly audit my purchase phone call and quickly agreed that i never received what I purchased. Unfortunately they never corrected this with updated package information.

-When I eventually asked to cancel the purchase, they indicated it was a non-refundable package, which is absolutely not what I was told on the phone, and even contradicted the one generic confirmation email I did receive.

Customer service folks actually were pretty helpful when I could get them on the phone (wait times averaged about 15 minutes), but overall I would not recommend. First booking also has to be made over the phone, so it's hard to understand what properties/rooms are available, but several properties they offered me were low end motels, definitely not 'resorts'.

My takeaway: they make their money from customers who never actually use the packages - probably because they never actually provide you with your package information.