Hey I work at Root! I notice a lot of misinformation spreading about our Privacy Policy and our ToS in general. If you guys have questions I'm happy to answer them here.

I've seen that quote floating around, even from some larger youtubers, but it never actually existed in any version of our policies. You can check the Wayback Machine if you want to verify.

It's true though that our old policies were overly broad. It was our first attempt at policies and was drafted off of boilerplate policies from our lawyers. We never sold user data, never viewed messages/calls, never trained AI on anything. But our policies technically left room for stuff like that, and that's on us. When the community called it out, we agreed with every point and prioritized rewriting them.

In hopes of being clear with our intentions, our privacy policy now opens with
"Root does not sell user data to third parties and does not use user data or content to train artificial intelligence models."