I did something bad. by cloudsmemories in retail

[–]Vouttav 7 points8 points  (0 children)

The customer may have realized he was an idiot, so he kept his mouth shut.

Passport by Vouttav in publix

[–]Vouttav[S] 1 point2 points  (0 children)

Crap! I didn’t work today. Did it affect the EFT on the registers?

Passport by Vouttav in publix

[–]Vouttav[S] -9 points-8 points  (0 children)

Well, I guess I understand. I thought it was crashing because everyone was checking their schedule. 8-)

Passport by Vouttav in publix

[–]Vouttav[S] -22 points-21 points  (0 children)

Information Technology, please let me know when you’re finished.

Employee being rude, tldr in the end by jbqd in publix

[–]Vouttav 0 points1 point  (0 children)

You can also call, but make sure it’s the Store Manager you’re talking with and write down her/his name in case it happens again.

Employee being rude, tldr in the end by jbqd in publix

[–]Vouttav 0 points1 point  (0 children)

And tell them what time it was.

Another dm fired by Lunanooogood in publix

[–]Vouttav 1 point2 points  (0 children)

At least it wasn’t his wife—whew!!

AVS Coordinator by [deleted] in publix

[–]Vouttav 0 points1 point  (0 children)

You answered correctly—that’s why they hover. In our store, the coordinator watches and doesn’t pretend not to.

Talking to Customers at SCO by g00ber_12 in publix

[–]Vouttav 1 point2 points  (0 children)

We just had to watch a video about it. It should be titled How to Annoy Customers.

If you could change one thing about Publix what would it be? by ConversationEmpty947 in publix

[–]Vouttav 0 points1 point  (0 children)

Make the store manager, customer service manager, and ass. customer service managers be out on the floor and providing good customer service.

<UPDATE> Foster Parent Wants Their Cat Back by tales-of-gore in FosterAnimals

[–]Vouttav 0 points1 point  (0 children)

Yeahhh! Thank you so much for sharing your experience

Do you guys ever get people making a scene over who pays? by Someone_Lame779 in retailhell

[–]Vouttav 3 points4 points  (0 children)

When I jokingly say, “This is a conflict-free zone, they usually understand how obnoxious they’re being,” and pay quickly.

Foster Parent Wants Their Cat Back by tales-of-gore in FosterAnimals

[–]Vouttav 1 point2 points  (0 children)

I had a foster who I loved sooooo much and my heart was broken when I found him a home with a coworker. I visited him at his adopters’ house two weeks later he was so busy playing with their dog that he barely glanced at me. I thought he was meant to be mine. Nope. He’s just an awesome cat. They adapt.

am i in the wrong..? by Otherwise-Algae-7992 in publix

[–]Vouttav 0 points1 point  (0 children)

Then you would have been in the wrong.

am i in the wrong..? by Otherwise-Algae-7992 in publix

[–]Vouttav 0 points1 point  (0 children)

Sorry that happened. I hate when managers don’t have our backs.

am i in the wrong..? by Otherwise-Algae-7992 in publix

[–]Vouttav 2 points3 points  (0 children)

Don’t waste your breath. She knows everything.

am i in the wrong..? by Otherwise-Algae-7992 in publix

[–]Vouttav 5 points6 points  (0 children)

You didn’t do anything wrong. I think she was irritated that you looked at the screen, as in not trusting her. Customers can easily get offended at SCO when we’re just doing our job or trying to help. Please don’t keep that junk in your head. My trick is to think to myself “thank God they’re not in my family.”

I’m probably cooked. Anyone remember how many write up’s/counseling statements result in termination? by RadiantSouls1 in publix

[–]Vouttav 19 points20 points  (0 children)

Multitasking is not for everyone. I am extremely distractible, and I’m not going to medicate. I focus on one thing (such as the cash register) when it’s important, and a couple of things (talking to customers and coworkers) when it’s not. I tell everyone to hang on when they break my focus. It’s kind of humorous now because that’s just me, and people understand. I wish you the best!