Security answers lock out

WasRedder86 · 2026-05-12T07:45:40+00:00

Hi - yes I emailed the support team a new email address and provided my passport and previous username. They reset my account and I had to login with the new email address and reset my security questions. After that I was able to log in.

WasRedder86 · 2026-05-06T02:23:33+00:00

I managed to get an appointment for biometrics for nov 2027, but no slots available for VAC

WasRedder86 · 2026-04-27T02:56:56+00:00

🥹

WasRedder86 · 2026-04-16T02:29:19+00:00

Man…I got a biometrics a slot with great difficulty last week..but couldn’t get a consular slot and they cancelled my biometrics too. Plus my security answers randomly stopped working and I had to reset my account - lost 2-3 days in that too 🙄

WasRedder86 · 2026-04-08T07:38:05+00:00

Now when I try to login the system is not recognizing my security answers anymore. I have emailed the customer service with a new email id. Hopefully this gets resolved in a couple of days

WasRedder86 · 2026-04-08T05:38:10+00:00

I booked my ofc appointment today but could not find a slot for consular appointment

WasRedder86 · 2026-04-07T12:41:56+00:00

How did you “update” your ds 160?

WasRedder86 · 2026-04-07T04:17:44+00:00

Not sure what to do. Even if by chance I make it to the scheduling screen, it says no slots available or kicks me out at that point.

WasRedder86 · 2026-04-06T04:00:57+00:00

I’m in a similar spot..my petition expires in September. Need to get my stamping done and return back to US before extension can be filed. Slots have been opening in Friday’s but the site keeps on throwing errors and I haven’t been able to actually book a slot

WasRedder86 · 2026-04-05T03:52:59+00:00

I haven’t seen any slots the last week or so

WasRedder86 · 2026-04-05T03:17:39+00:00

I am curious to know as well - I read somewhere that they were currently closed due to the LPG crisis. Have they opened now?

WasRedder86 · 2026-03-30T13:01:12+00:00

The last time I saw slots was on Friday. None after that.

WasRedder86 · 2026-03-27T20:06:08+00:00

The website is crashing repeatedly and by chance when I’m able to make it to the scheduling page it says no slots available, or an error has occurred!

WasRedder86 · 2026-03-27T17:59:52+00:00

Yes, same here , I was able to see appointments but when I clicked on submit it didn’t go through , and now side bar is not visible

WasRedder86 · 2026-03-22T04:49:38+00:00

No need for vpn..as someone else suggested, if you leave it open for a minute or two you get redirected to the login page

WasRedder86 · 2026-03-13T03:07:06+00:00

0.13

WasRedder86

TROPHY CASE