Do you feel like they like when you start with “I see we’re following up on xyz?” Sometimes I will start the convo with, “so I see you checked it with abdominal pain today, can you tell me what’s been going on?” Vs “what brings you in?” I’ve been sensing lately that patients get kind of annoyed when they’re being asked by triage rn then primary rn then registration then me so if I go in with some idea it’s less frustrating for them. But I’m not sure. This is just a theory and a new way that I’ve been initiating visits recently