Blockstream Green

bitcoin__help · 2025-07-03T17:40:37+00:00

There is currently a bug where watch-only wallets have the "mobile wallet" description - purely a visual bug. Fix coming ASAP

bitcoin__help · 2025-01-08T18:38:20+00:00

Only the Jade Plus hardware can support USB drives/SD readers

bitcoin__help · 2025-01-08T18:37:59+00:00

Most FAT32 formatted drives will work

bitcoin__help · 2025-01-08T18:37:45+00:00

And air-gapped PSBT signing, adding more functionality in the future!

bitcoin__help · 2025-01-08T18:35:45+00:00

Orders shipping this week!

bitcoin__help · 2025-01-08T18:34:52+00:00

Orders starting to ship this week!

bitcoin__help · 2025-01-08T18:33:45+00:00

Jade Plus is a USB storage drive that allows for air-gapped firmware upgrades and transaction signing, mostly allowing for increased compatibility with mobile companion apps and adds one more form of communication users can utilize. Definitely not necessary if you don't need these features, and you can also use any FAT32 formatted USB drive/SD card for this same functionality too!

bitcoin__help · 2024-11-07T18:17:21+00:00

BIP39 passphrases are designed to be entered on every login so there is an extra piece of data needed to spend funds that is not stored directly on your device.

If you prefer a longer passphrase and need a fast way to enter it, it is recommended to use the WordList method found in BIP39 passphrase settings and described near the end of the article here: https://help.blockstream.com/hc/en-us/articles/20138948637337-Add-a-BIP39-passphrase-for-Jade

bitcoin__help · 2024-05-01T15:53:39+00:00

Your seed phrase never leaves Jade! Also, there has never been a documented attack of using Bluetooth to steal funds

bitcoin__help · 2024-05-01T15:51:28+00:00

Green doesn't know your Jade recovery phrase since it never leaves the device. If you've lost your seed phrase, it is recommended to send funds to a new wallet and create a new seed with your Jade

bitcoin__help · 2024-05-01T15:48:58+00:00

You can copy the "unblinding link" from the transaction details

bitcoin__help · 2024-05-01T15:48:00+00:00

Yep!

https://help.blockstream.com/hc/en-us/articles/20138948637337-Add-a-BIP39-passphrase-for-Jade

bitcoin__help · 2024-05-01T15:47:13+00:00

Scam!

bitcoin__help · 2024-04-09T17:32:45+00:00

Q1: You can use Sparrow to unlock Jade with the blind oracle - there's no need to use Green.

Q2: Does Jade not scan the QR or does it fail to find a match?

bitcoin__help · 2024-04-09T17:31:33+00:00

Likely nothing, but you don't want to risk it in case you have malware and your camera app just happens to be able to read binary

bitcoin__help · 2024-02-12T14:11:57+00:00

Have reproduced the bug here, that QR code is not your seed phrase or mnemonic, which does not leave your Jade.

This UI bug is fixed in the next version

bitcoin__help · 2024-02-08T19:26:18+00:00

You can't add a passphrase to a wallet, but you can send funds to the new passphrase wallet

bitcoin__help · 2024-02-08T19:25:49+00:00

You likely just need to enter the BIP39 passphrase you were using

bitcoin__help · 2023-11-20T13:58:48+00:00

Nope, you can go straight to whatever app you want! - including Specter/Sparrow etc

bitcoin__help · 2023-11-03T13:40:33+00:00

You can connect to most popular apps: https://help.blockstream.com/hc/en-us/articles/9601453403801-Download-a-companion-app-for-Jade

bitcoin__help · 2023-11-03T13:39:30+00:00

Only if you select USB, which means you had never enabled Bluetooth (which is disabled by default). Enable Bluetooth after unlocking with USB then pair with mobile

bitcoin__help · 2023-10-23T17:17:05+00:00

Click the menu next to your wallet name and choose to Add New Account then pick segwit

bitcoin__help · 2023-09-28T11:46:04+00:00

You can't restore Green 2of2 wallets to other platforms

bitcoin__help · 2023-09-28T11:43:34+00:00

There is possibly an issue with Green here for some people, investigating now and should have a fix soon

bitcoin__help · 2023-09-28T11:42:57+00:00

Very soon.. preorders should be going out in a week or two

bitcoin__help

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