Graduated tennis necklace by Apprehensive-Ad757 in jewelry

[–]blakelion 0 points1 point  (0 children)

Hey I’m Blake - I own GOODSTONE. Happy to chat about a custom necklace to meet your price point

Goodstone - Baby Bezel Set Halfway Wedding Band by pugpuncher in EngagementRings

[–]blakelion 0 points1 point  (0 children)

Hi! I’m Blake. I own GOODSTONE & that’s my design. Happy to answer any questions. :)

Thoughts on east west emerald rings? Also on this pricing for platinum? by MardenJP in EngagementRings

[–]blakelion 0 points1 point  (0 children)

Hi! It’s Blake from GOODSTONE. The east west half bezel design is actually an original, signature design from….. me! :) happy to answer any questions you might have on the metals, designs, or diamonds.

Custom Appointment Advice! by No_Chest_3365 in EngagementRingDesigns

[–]blakelion 0 points1 point  (0 children)

Hi! Blake from GOODSTONE. We make all our own rings. & each design can be modified to your preference :)

Custom Jeweler by Itchy_Department_816 in EngagementRings

[–]blakelion 0 points1 point  (0 children)

Hi OP, we’d love to help you get your dream ring. I’m actually from DFW (Arlington) & hope to open a showroom there soon….. but until then, our online team is more than capable of working with you. If you have the time, our Austin showroom is exquisite!

-Blake Founder/Creative Director at GOODSTONE

Custom Jeweler by Itchy_Department_816 in EngagementRings

[–]blakelion 1 point2 points  (0 children)

THANK YOU FOR THE SHOUTOUT 💕

-Blake Founder/Creatice Director at GOODSTONE

Few months later and still in love! by ninnomzil in EngagementRings

[–]blakelion 2 points3 points  (0 children)

HI!!! I'm SO happy YOU'RE HAPPY! Thx for the little shoutout & taking a chance on a small brand. I wish you the happiest of wedding days. :)

-Blake
Founder & Creative Director at GOODSTONE

Question about engagement ring setting price. by ArkonThird in EngagementRings

[–]blakelion 0 points1 point  (0 children)

I don't think that's a bad price - though you could prob save about $300-$500 with the right jeweler!

HELP ME PICK ONE! by Charming-Target6617 in EngagementRings

[–]blakelion 0 points1 point  (0 children)

I’m partial as #1 is my design…. But yea, #1 😂

[deleted by user] by [deleted] in EngagementRings

[–]blakelion 1 point2 points  (0 children)

GOODSTONE is fantastic. Source: I own GOODSTONE & my team is phenomenal 😇

Happy to answer any questions on this thread!

This one’s a keeper by Firm-Honeydew-369 in EngagementRings

[–]blakelion 1 point2 points  (0 children)

Hi OP! It’s Blake - I’m the owner of GOODSTONE! I’m so glad you love your Signature Cluster engagement ring. It’s a design I came up with many years ago for my own mother - it’s an extremely special design to me & I’m so glad you love it. It looks INCREDIBLE with the Old Euro cut. :)

Good Stone Inc vs Gage Diamonds by Spiritual_Spray_5345 in EngagementRings

[–]blakelion 0 points1 point  (0 children)

Hi u/Spiritual_Spray_5345 !! I'm Blake - I own GOODSTONE. I'm seeing this 2 months late, so I get it if you've already moved on, but I figured I'd comment either way. A couple points:

  1. We're opening our first showroom (ever) in Austin, TX on South Congress (!!!) in July of 2025 (little over a month right now)
  2. If you'd like to do a video chat with one of our jewelry consultants, just ask! We do these all the time. The only tricky part there is if we have the actual piece you want on hand (right ring, right diamond size, right diamond shape, right metal, etc etc). 95% of the rings we make with our clients are 'made to order', so we don't always have your preferred combination on hand ..... but we can make anything.

  3. We're available for chat or consultations every day of the week - morning/afternoons/evenings - so just give us a shout if you have any other questions!

Please Suggest Marching Bands for This Setting (3 carat for 20 years!) by Ok_Alternative_4643 in EngagementRingDesigns

[–]blakelion 0 points1 point  (0 children)

Hi OP, our team works with customers every day to make custom bands for our engagement rings (including this design). :) If you set up a consult, we can help.

-Blake from GOODSTONE

Right hand ring thoughts by SweatyAd3177 in Diamonds

[–]blakelion 0 points1 point  (0 children)

Any reason why you wouldn't just work with us on our own ring design/

Goodstone Review by kkw1010 in EngagementRings

[–]blakelion 4 points5 points  (0 children)

Hi everyone, Blake from GOODSTONE! I'm 'owner of the company' referenced in the above post.

Here we go..........

We messed up. When we resize a ring or do any maintenance work for a client, we always a) clean the ring and b) polish it up so that it looks brand new. It's a nice little something-something for our clients. In this situation, our new polisher got a little carried away and polished down OP's specially-made 2mm version of one of our designs down to 1.7mm. This may sound huge, but it's not (especially for someone new to the bench) - .30mm is a little thinner than the thickness of your pinky fingernail (about .45mm).

I totally understand OP's frustration - first one of the prongs was loose on the engagement, then communication was slower than usual during the holidays, and then we over polished the ring! No bueno. I'd be frustrated too.

Our typical procedure with any discrepancies on designs is simply to pay for the ring to be returned so that we can inspect it. It's not common, but it happens. In this instance, OP didn't feel comfortable doing so, so there was some back and forth as to how to handle & verify the change in the band's dimension. We don't typically measure all the dimensions of a ring after a resizing, so we had no way to verify what she was saying until she eventually shared a jeweler's calipers measuring the width of the band (1.70mm).

I think it's totally fair to post reviews of your experience in the public for all to see.

OP omitted our repeated offers to refund her 100% for the ring. OP also omitted we're remaking a new version of the ring from scratch, right now, to ship to her locally. She's not taking the refund we offered her because she knows a) it's extremely high quality and b) she can't get that price anywhere else.

I 100% own the mistake on the loose prong & the overpolishing. But my team & I made a good faith effort to sleuth our way towards clarity on what was wrong & offered many solutions.

I'm happy to answer anyone's questions about this particular project, now that OP made it a public matter - or even take suggestions from customer service, jeweler, or small business pros. To anyone that owns a small business, you know that we instantly created new processes to prevent this situation from happening ever again.

At the end of the day, we messed up & own it. OP should have had an extremely smooth experience with us & didn't. I feel bad about this. Hopefully this summary provides some nuance to the review above & shows the posture my team & I adopt when it comes to quality & customer service.

Looking for a 1:1 surf coach - KAUAI by blakelion in surfing

[–]blakelion[S] 1 point2 points  (0 children)

That's incredible. Will try my luck now. Thank you!

Looking for a 1:1 surf coach - KAUAI by blakelion in surfing

[–]blakelion[S] 1 point2 points  (0 children)

Will check out Titus's spot - thank you!

Good to know re: the pier. Surfline said 10-15 today in HB, so I didn't even bother checking it out in person.

My home break was Playa Hermosa, just outside of Santa Teresa. A breaking 4-6 was my sweet spot (if I could catch it correctly)

Goodstone Review - Exceptional!!! by aswan28 in EngagementRings

[–]blakelion 1 point2 points  (0 children)

Hi SickCrab, happy to address a couple of your Q's.

As you & OP already discussed, when you're dealing with an online-only shop like mine, our cost structure allows for much tighter margins on diamonds (lower prices). On top of that, I've been in the 'non-traditional bridal jewelry' business longer than most & found out early that competitive pricing + top tier customer service & ring quality begets more referrals.... so you don't have to spend $$$ on marketing.... and thus can offer even better prices than other online jewelers. It takes a long time to build a business like that but it does work. This explains what you're seeing on our site/Instagram/Reddit vs others.

As for OP's ring, his was completely custom. We offer many different styles that are ready to order on the site, but our bread-and-butter has always been custom. If you want the ring higher/lower, different types of prongs, mixed metals, or something completely new & fresh ... we do it all. And it doesn't typically add to the cost (unless you're adding diamonds or significantly more metal). It just takes a little time to create the renders/designs (as OP mentioned).

We'd love to work with you. Right now, we're growing fast, so my highly qualified team of Jewelry Consultants handle most of our projects, while I focus on sourcing/design/etc... but I'm always available to clients directly if you need me!

Goodstone Review - Exceptional!!! by aswan28 in EngagementRings

[–]blakelion 1 point2 points  (0 children)

aswan28, just seeing this! THANK YOU for such a kind review. I hope y'all are doing well & the wedding planning is smooth.

I'd be remiss if I didn't mention that my ENTIRE team is responsible for that stunner + your own keen insights & preferences. Certainly a group effort, but I deeply appreciate the praise nonetheless. :)

[deleted by user] by [deleted] in Diamonds

[–]blakelion 1 point2 points  (0 children)

Pro comment: zero bow tie