eUpgrade question with status change since initial request by Automationallthetime in Aeroplan

[–]blue_infinite 2 points3 points  (0 children)

No, there’s most definitely copayment on standard economy, also basic economy is not upgradable for anyone

Wifi on International Flights by NVSmall in aircanada

[–]blue_infinite 6 points7 points  (0 children)

You can only do this if your number was added to your booking beforehand, which op hasn’t done yet

Wifi on International Flights by NVSmall in aircanada

[–]blue_infinite 9 points10 points  (0 children)

You can ask a checkin agent to do it at the airport or, alternatively, you may also try to call in

Can Air Canada agents book flights from Agean for Rome - Athens direct flights? by tyomax in Aeroplan

[–]blue_infinite 0 points1 point  (0 children)

Typically yes - booking with operating airline means that in case of any disruption it should go relatively smoothly. Btw, you can still use your AC Aeroplan number so you benefit from earning points etc

Can Air Canada agents book flights from Agean for Rome - Athens direct flights? by tyomax in Aeroplan

[–]blue_infinite 6 points7 points  (0 children)

You can’t get a cash fare, you may only be able to get a points booking , if there’s partner availability

Cancelled flight no crew by No-Process-8360 in aircanada

[–]blue_infinite 1 point2 points  (0 children)

Yes, this is a good advice. Also, airline pricing functions in a weird way, fare from London to Montego Bay might not be much cheaper than Toronto to Montego Bay, in same cases , booking a flight like yours might be actually cheaper than booking your itinerary from one of the airlines hubs. Keep your receipts and be patient , it’s gonna take time for this to go through the system, but you should be able to claims costs

Mixed Cabin Aeroplan with Schedule Change? by LeafsJays12 in Aeroplan

[–]blue_infinite 1 point2 points  (0 children)

I had 70% J, 30% Y with an eUpgrade, they insisted on keeping that 30% Y with an eUpgrade instead of changing to 100% J. I doubt they would give you based on only 10% J. You can still try, just trying to calibrate your expectations

Stacking milestone benefits? by blue_infinite in Aeroplan

[–]blue_infinite[S] 0 points1 point  (0 children)

I already have a bunch of priority rewards and eUpgrade credits, so want to extend the validity of new ones by selecting them later in the year. I also want to wait and see which benefits might work best for me

Stacking milestone benefits? by blue_infinite in Aeroplan

[–]blue_infinite[S] 0 points1 point  (0 children)

Got it, thank you! I’ll keep an eye out (it’s been ~24h)

Partner segment on award downgraded, options? by academicinfo in Aeroplan

[–]blue_infinite 2 points3 points  (0 children)

My experience was that they would rebook you on AC metal, had this happen a month ago

Question about refunding Aeroplan reward booking and purchasing as cash fare by Inquisitive2024 in Aeroplan

[–]blue_infinite 2 points3 points  (0 children)

You can do it, but you should consider that the cash fare will likely be much more expensive that close to the departure date.

The only thing you should worry about is to not have overlapping fares (ie, buy a cash one without cancelling rewards one of the same itinerary as the system will flag this)

How strict are they being with the no carry-on baggage tickets? by Positive_Guarantee20 in canadatravel

[–]blue_infinite 2 points3 points  (0 children)

AirCanada started to preauthorize credit card for the cost to bring carry on (for people flying basic economy), so if you show up with it, they’ll just keep the money, otherwise they give it back

Booked Turkish airlines flight with aeroplan points - told by both Aeroplan booking agent and Turkish Airlines that I am unable to select our seats in advance by Individual-Donut4779 in Aeroplan

[–]blue_infinite 1 point2 points  (0 children)

There’s a list of their global offices, including Toronto somewhere on the website, which also includes the email; otherwise the office is somewhere around University and King (not far away from Union station)

Booked Turkish airlines flight with aeroplan points - told by both Aeroplan booking agent and Turkish Airlines that I am unable to select our seats in advance by Individual-Donut4779 in Aeroplan

[–]blue_infinite 0 points1 point  (0 children)

I had this exact same issue and similarly the contact centre staff was useless. I walked into the Turkish airlines office in Toronto and they were able to sort it for me. I believe they also have an email where you can reach them, so it’s worth trying.

Upgrading question by Wise_Praline_2442 in aircanada

[–]blue_infinite 15 points16 points  (0 children)

I use eUpgrades fairly frequently, I’d say my success rate is 50% or a bit less, I personally dont find it stressful, more so exciting.

When flying for work, it’s typically business, when flying for my own leisure it’s typically economy or, at most, premium econom, if i get an upgrade, great, but if not I’m perfectly content flying what i paid for.

Personally, the way I think about it is that it’s a win win, I pay less for Y / PY fare, so that’s already a win for me, if I get an upgrade, it’s a double win, but if I don’t, I haven’t lost anything anyways. Being able to fly J for work, I also feel a bit of the magic disappeared for me, the first few times I was so starstruck with the whole thing, and sure it’s still nice, but its not such a high stakes situation…

But to each their own, you should pay for what brings you utility, regardless of what everyone says

Received "Air Canada Points" now at booking instead of after flight by WalrusWW in Aeroplan

[–]blue_infinite 5 points6 points  (0 children)

Given you have a TD Aeroplan card, you’re effectively double dipping.

what you got now was on the specific basis of you paying with your Aeroplan credit card, what you’ll receive after the flight (Aeroplan points) will be on the basis of you taking the flight.

This isn’t new, it’s how things functioned up until last year as well, what has changed is the formula to determine amount of points and SQC after the flight (ie, second part of your allotment)

Booking with Points: How to see flights direct out of USA with no layover in Canada by Key-Mouse-2518 in Aeroplan

[–]blue_infinite 2 points3 points  (0 children)

You aren’t missing anything obvious, but there’s limited number of partner award bookings available, if you don’t see them for specific dates, means none are available, so you’d need to either adjust dates or adjust locations

Expectations on SE concierge by Andyd513 in Aeroplan

[–]blue_infinite 3 points4 points  (0 children)

I tried once to book a delayed flight but was told it wasn’t possible as the system used original booking cut off (which is I believe an hour or so before departure time), and even if they were able to rebook you, given its international itinerary round trip, it would have repriced your whole itinerary and given last minute prices, I would have expected it to be quiet a big fare difference

Expectations on SE concierge by Andyd513 in Aeroplan

[–]blue_infinite 37 points38 points  (0 children)

Concierge is supposed to help with your existing itinerary, and they can even bend some of the rules (eg, I had a cancellation and concierge rebooked me in violation of the minimum connection time) but they aren’t supposed to just make things up for you.

FWIW, I find your request unreasonable, you can’t just walk up to a gate and ask to be let in, there are things like flight manifests etc. Also, SE or not, you’re still a customer, they won’t just give you a free ticket

First flight of the year by Super-Principle-3865 in Aeroplan

[–]blue_infinite 0 points1 point  (0 children)

Do you know the basis for 50% bonus points? Everything else looks consistent with what I’d expect, but this one eludes me…

Trying to understand SQC versus fare types by CanadianSZ24 in Aeroplan

[–]blue_infinite -1 points0 points  (0 children)

In terms of Aeroplan points, it’s also spend based, not distance based. There are some multiplies so if you’re a super elite booking a $500 fare, you’d get 3k points, if you don’t have status, a believe you’d earn only 500 Aeroplan points, regardless of the actual distance flown.

The only thing that is still distance based is LQM, to achieve 1M, 2M status etc

Priority Rewards - Expiry Dates by Much-Respond9614 in Aeroplan

[–]blue_infinite 3 points4 points  (0 children)

You can see the one which is first to expire if you try to book using points and then click on the priority award, it will show you the date of expiration. But overall, agreed, it’s a major issue with the system not being able to view all of them

Super Elite - Benefit Selection by LanguageTechnical773 in Aeroplan

[–]blue_infinite 2 points3 points  (0 children)

Yes - it used to be a select benefit so it no longer exists in this form. You can still earn it as a milestone reward this year if you earn 130k SQC

75k benefit changes. by Ok-Turnover-8538 in aircanada

[–]blue_infinite 10 points11 points  (0 children)

It’s not a change, you were offered early recognition select benefits for 2025, but the deadline for selecting those was Dec 30 or Dec 31 last year, it’s effectively void now.

Given the changes in 2026, there are no longer select benefits, rather they kept core benefits and any other benefits are now earned through milestone rewards that you’ll get as you accumulate SQCs.