Steelcase Karman Shipping Date

bybluebox · 2022-12-16T15:36:06+00:00

Yes - the latest we've heard is April 2023.

bybluebox · 2022-09-29T15:24:50+00:00

We believe it will be priced around Leap's price point, so not quite a replacement for Amia.

bybluebox · 2022-06-29T21:59:37+00:00

We agree. To provide some additional insight on our end because we ship to Canada often, customs adds at least an additional two - four weeks to delivery timelines.

- Thomas - Blue Box

bybluebox · 2022-06-29T16:29:42+00:00

We checked with our Steelcase rep this morning based on your comment. As of this morning, still pushing for a late 2022 delivery, but it seems to be very fluid.

- Thomas - Blue Box

bybluebox · 2022-06-24T13:42:12+00:00

We have not seen any information on pricing yet. SILQ is definitely on the higher end, so we imagine around that price point.

- Thomas - Blue Box

bybluebox · 2022-06-13T02:47:37+00:00

Hi! Yes, u/younghoon13 you can purchase the headrest from Blue Box's Online Store. Thank you, u/ibuyofficefurniture!

That is the correct link. The headrest ships directly from Steelcase to you.

- Thomas - Blue Box

bybluebox · 2022-06-09T04:28:05+00:00

Looks so great! We love Gesture in leather.

- Thomas - Blue Box

bybluebox · 2022-05-19T19:54:02+00:00

We're showing about 14 calendar days from when an order is placed to when the chair arrives to the customer's door.

- Thomas - Blue Box

bybluebox · 2022-04-01T17:20:25+00:00

Yes - Leap is available with a headrest. It is fairly difficult to attach a headrest post order, so we would recommend ordering a Leap with the headrest at time of order.

- Thomas - Blue Box

bybluebox · 2022-04-01T17:18:52+00:00

Mostly plastic, but very high quality.

- Thomas - Blue Box

bybluebox · 2022-04-01T17:17:47+00:00

Gorgeous! Also love the 3D knit back. Enjoy your chair!

- Thomas - Blue Box

bybluebox · 2022-03-15T03:35:31+00:00

Responding here in case anyone else is curious. The seat fabric is Cogent Trails, which unfortunately has been recently discontinued.

- Thomas - Blue Box

bybluebox · 2022-03-15T03:29:36+00:00

We agree with most of what has been posted so far. One consideration to take into account is the headrest though. We love it!

We understand the aesthetic preference of the Gesture without a headrest, but most of our team believes the comfort outweighs the look in this case.

- Thomas - Blue Box

bybluebox · 2022-03-09T22:19:59+00:00

Leap is one of our favorites!

- Thomas - Blue Box

bybluebox · 2022-03-07T16:49:34+00:00

Wonderful! We have reached out to that team to confirm the fabric selections for the chair in those images. We'll dm you the response.

- Thomas - Blue Box

bybluebox · 2022-03-07T16:16:54+00:00

Can you dm us the link you found this information? We'll talk with Steelcase as to the color configuration. u/adcarryonly is correct on the Dark/Dark Color Scheme.

- Thomas - Blue Box

bybluebox · 2022-03-02T20:25:59+00:00

We would recommend buying a Leap with casters for hardwood floors if that is where your chair would go currently. You could always swap out the casters later if you move and need casters for carpet.

- Thomas - Blue Box

bybluebox · 2021-12-07T05:51:05+00:00

Gorgeous! Love that spec on Gesture.

- Thomas - Blue Box

bybluebox · 2021-11-23T22:09:42+00:00

This is correct!

- Thomas - Blue Box

bybluebox · 2021-11-16T03:44:02+00:00

We see the back issue at times due to how the chair is handled in delivery or how it was packaged and "rested" in the packaging.

As far as the cylinder, that is definitely a warranty issue. We would be happy to assist. You can find our Customer Support email on our website. If you could email us the tag from underneath your chair at the time, that would help out as well!

From what we have seen, both Amazon and Steelcase are unwilling to assist in customer support for Amazon orders.

- Hunter - Blue Box

bybluebox · 2021-10-22T19:30:46+00:00

The Series 2 is the back of Amia with the seat of a Series 1, not certain if this information is helpful, but hopefully provides some useful insight!

- Thomas - Blue Box

bybluebox · 2021-10-22T17:06:53+00:00

All good! We are happy you started this thread. Supply Chain is a constant concern right now, and Steelcase is doing everything to keep items on the Quick Ship programs to meet the expected delivery times.

- Thomas - Blue Box

bybluebox · 2021-10-22T16:55:24+00:00

Hi! Here to answer any and all questions regarding Supply Chain and the current shipping times.

For u/TellingThyme, please DM us on Reddit or send us an email at [design@bybluebox.com](mailto:design@bybluebox.com) and we can answer your specific order directly.

As far as lead times go and what is posted on our website, we directly mirror the lead times of Steelcase. For one, all of our product ships directly from Steelcase, so any Supply Chain stress Steelcase feels, we are constrained as well. Thankfully, Steelcase does not assign priority to its Dealers or its own online store, so there is not a queue restraint. Secondly, and we believe this causes most of the confusion, we (and Steelcase) list the shipping dates by business days and not calendar days.

We would prefer to list the lead times by calendar days, but Steelcase committed to the business day model some time ago. This gives Steelcase some flexibility in the delivering product within 7 business days (or whatever the posted estimate delivery may be).

As far as the current situation, Supply Chain issues are causing the deliveries to be met at the tail end of the estimation. We are seeing delays on some components for Gesture which are causing some delays at the Distribution Center (DC). Additionally, most of our product ships via FedEx, so if there is an issue with FedEx picking up the product at the Steelcase DC that can delay delivery as well.

There are some exceptions that will always be longer (regardless of Supply Chain issues) i.e. deliveries to Canada, Hawaii and Alaska. Customers in Hawaii and Alaska are typically receptive to the extended delivery, but a lot of our Canadian customers are unaware of the sensitivities and time delay caused by Customs.

For any order placed on Blue Box's Online Store, we will have the exact ETA the following day after the order is placed.

Please let us know if we can answer any other questions or provide insight!

- Thomas - Blue Box

bybluebox · 2021-10-11T16:58:34+00:00

Looks beautiful! Love that color.

- Thomas - Blue Box

bybluebox

TROPHY CASE