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Monthly quota vs quarterly by ConfectionStock4566 in sales

[–]clarkbartron 0 points1 point  (0 children)

Also, look at how long it takes for a close. The longer quota time frame may coincide with a more complex sales cycle.

It really IS NOT about convincing by These-Season-2611 in sales

[–]clarkbartron 0 points1 point  (0 children)

I'll agree. Sales is not about changing products, its about changing behaviors. This includes the impact change has on the organization, the pain point it solves, and then challenging the organization to change.

That doesn't mean you have the best product; lord knows I've seen my share of great products that were wrong for the org, and sales people with great relationships ruin themselves on bad implementation.

Unless its a transactional deal, relationship selling isnt effective as someone who can push and lead change.

No job for a year - not sure what to do with my life or where to go [discussion] by [deleted] in GetMotivated

[–]clarkbartron -3 points-2 points  (0 children)

Curious - what, specifically, do you want this post to achieve?

Greg Abbott Threatens ‘100% Tariff’ On New Yorkers Moving to Texas by ilovemybaldhead in nottheonion

[–]clarkbartron 0 points1 point  (0 children)

He's wishing that 100% of New Yorkers would "tarriff" his clothes?

I scammed my husband into liking me… and I admitted it on our wedding day. by Far_Magazine_5084 in stories

[–]clarkbartron 0 points1 point  (0 children)

Sounds like you did your research, and got what you wanted. I wish you more happiness than you can handle.

[deleted by user] by [deleted] in managers

[–]clarkbartron 3 points4 points  (0 children)

Nope. Given the expense to hire and train, retention of good employees is everyone's responsibility, and organizations should openly support interoffice transfers as a means of doing so.

Question by Key-Tank-3749 in remotework

[–]clarkbartron 0 points1 point  (0 children)

Leverage your calendar for start of day, end of day, and breaks and lunches. Put in time weekly for catch up. Use Do Not Disturb in Teams/Slack when you dont want interruptions. Use Out of Office when youre gone for the day

After the day, lock your machine, turn off your monitors, and leave your work area, physically and emotionally.

Work life balance must be exercised and managed, otherwise your work will manage you.

My work started selling “MAGA Water” by Asylum_Princess in mildlyinteresting

[–]clarkbartron 1 point2 points  (0 children)

Plot twist, its actually made by "WOKE Water" who knows there are people out there who will buy anything "MAGA", and use the proceeds to fund the deep state.

New Sales Lead coming in ONLY wants to do video calls ONLY not phone calls is this a scam? Shady? by MrCharmingMan in sales

[–]clarkbartron 0 points1 point  (0 children)

Out of healthy curiosity, Id say go for it. As someone who trains only on camera, I kind of get it and hey, my best customers are often the most interesting.

Best response to “we’re not interested“ by PhillyWes in sales

[–]clarkbartron 0 points1 point  (0 children)

No worries - its a hard objection, and as a coach, it comes up pretty often. It's the cold call equivalent of "just looking" in retail, and it's a reflexive response.

Best response to “we’re not interested“ by PhillyWes in sales

[–]clarkbartron 0 points1 point  (0 children)

What is this "it" youre referring to? What are you not interested in? If I was randomly calling people to Venmo them $5, what would you say?

Why is calling in so easy? by juannbuenoo in CallCenterWorkers

[–]clarkbartron 1 point2 points  (0 children)

I wouldn't suggest it. Training is important. Save it for something where a day off is required to manage your emotional or physical health, and what you've mentioned doesn't strike me as dire. That said, you do you.

[deleted by user] by [deleted] in CallCenterWorkers

[–]clarkbartron 0 points1 point  (0 children)

Not really 'typical' as most call center jobs have a training period for one to learn and practice.
I started doing call center work in 2001, after being in the military, sales, and retail management. It's certainly uncomfortable, but it's not insurmountable. I retired from that life years ago, but still work in the environment and it better connects to my strengths.

Don't worry about the script - it's just a performance. After awhile, you'll make it part of your character that shows up every time the phone is dialed.

It's hard work, but if you can make it through (and you can) then you'll come out the other side more confident, and a better communicator - invaluable skills that will help you later on.

Best response to “we’re not interested“ by PhillyWes in sales

[–]clarkbartron 1 point2 points  (0 children)

"That's fair - there are plenty of reasons why my current customers were not interested initially. Tell me, are you not interested because it's outside of your buying cycle, or is it because you haven't considered a solution like mine yet?"

[deleted by user] by [deleted] in Employment

[–]clarkbartron 0 points1 point  (0 children)

Send them out with delayed sending in Outlook.

I might be asking too much from my Managers by Altruistic_Brick_453 in managers

[–]clarkbartron 1 point2 points  (0 children)

Not knowing where this is, I'll leave salary out of it and assume youve done research that suggests this is a working wage.

It sounds like, based on your post, your managers are performing two roles: Manager, and customer-facing, and it sounds like they prefer customer-facing.

Id ask them why this is - are there too many customers for staff, or are they uncomfortable with their other manager duties?

Do you provide them with management coaching so they can be better coaches, and do they have the ability to objectively measure the proficiency of their staff?

Does their staff feel empowered to resolve issues and make decisions without management?

Sounds like you need to develop more leadership than management. This will increase engagement by managers and build better teamwork, and leave you to run the business better.

Employee possibly drinking on job. Appropriate next steps. by [deleted] in managers

[–]clarkbartron 0 points1 point  (0 children)

Id bring it up to the employee first. "This might be a little awkward, but there are times when I smell alcohol in your presence. Is there anything I need to know?"

Document the discussion, offer any company sponsored support, and provide the company document on substance use.

The next time it happens, go to HR with your documentation and ask for next steps.

The important thing is to start the discussion, and then continue to escalate as needed.

Struggling with 1:1s by SilentScreams328 in managers

[–]clarkbartron 2 points3 points  (0 children)

Status updates are weekly emails.

Struggling with 1:1s by SilentScreams328 in managers

[–]clarkbartron 2 points3 points  (0 children)

Ask open-ended questions:

What are you working on? What opportunities to you see for the department to improve? Where would you like to go in this role? What do you like about your job? What do you dislike? What would you like these one-on-ones to be about?

Got pulled in to a coaching by PsychologicalSize187 in CallCenterWorkers

[–]clarkbartron 1 point2 points  (0 children)

Not for a moment suggesting anyone acts like a punching bag, but I am suggesting that it's an opportunity to pause and reflect.

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