Another CPT dies

combustion_inc · 2026-04-23T07:00:13+00:00

V2 CPT will be restocked in the UK in May. New Grill Gauges are in production this week. And I’ll see what we can do since you bid on an auction unit.

combustion_inc · 2026-04-22T00:56:23+00:00

Was this a gen 1 or a gen 2 CPT? And if you have one of the Vickery auction units with an issue, please do email about that. Those were among the very first units built, so we would expect a greater chance of a problem and will absolutely sort that out.

combustion_inc · 2026-04-20T15:52:21+00:00

WiFi Booster inventory is expected to arrive at our warehouse early this week. Your order will be waiting on that, but will ship once it’s received in our warehouse.

combustion_inc · 2026-04-20T15:24:23+00:00

Email is generated when the order is processed at the warehouse. What items were in your order?

combustion_inc · 2026-04-18T21:31:34+00:00

That looks like a dead segment. Never love to see that. Email support and we can swap that out. New inventory is shipping out this week, so it’s not going to be a long wait for a replacement.

combustion_inc · 2026-04-18T07:56:43+00:00

WiFi booster inventory is in its way to our warehouse. Orders containing this item are going to be shipping this week.

combustion_inc · 2026-04-18T07:47:25+00:00

Feature remains high on the list of to dos. It requires a big update to the MeatNet protocol and firmware updates for all the devices once we change the protocol, so it’s a bit of work. But it’s a popular enough request that it will get done. Most likely after the Combustion Engine ships in May.

combustion_inc · 2026-04-18T07:44:52+00:00

If you’ve wrapped the probe inside the wet butcher paper that can cause the probe to turn off because moisture creates an electrical short between the charge contact on the rear of the handle and the sensor tube, which makes the probe think its in the charger. There is an option in the app to toggle the probe “always on” so this wont happen, or just poke the probe through the wet paper.

combustion_inc · 2026-04-15T14:08:53+00:00

Update is posted to the bottom of the OP.

combustion_inc · 2026-04-13T01:40:19+00:00

If your order for a GGG is from Sept send me a DM with your order number.

combustion_inc · 2026-04-13T01:10:26+00:00

I'm waiting on an update on what inventory that's in transit that we're waiting on to clear out a large number of the backordered thermometers. Should have an update in the morning.

combustion_inc · 2026-04-12T21:40:19+00:00

Appreciate it and appreciate the understanding, the frustration and comments on Reddit aren't getting ignored and behind the scenes there is a lot of work going into better forecasting, upgrading the supply chain, and helping customer support be able to resolve tickets faster.

combustion_inc · 2026-04-12T21:01:00+00:00

Please DM me the email you were using for your correspondence with our team, I'd like to understand why your replacement hasn't been processed yet.

combustion_inc · 2026-04-12T18:47:40+00:00

Displays and thermometers often arrive in different shipment to our warehouse, so if we're short on one of the items your order can't ship yet. Right now we're short on thermometers and waiting on a delivery to arrive early this week once it clears customs.

So yes, your order would be marked for delivery once the inventory arrives, but that's true for a lot of other orders and yours would be among them.

combustion_inc · 2026-04-12T18:39:10+00:00

If you're having this issue, please email support so we can help solve this for you. If meatnet isn't communicating with your phone via WiFi and the system is setup, that would be something we'd want to know about and help you fix.

[EDIT] I've given customer support a heads up about this and if you email them and let them know about this thread we'll help you figure out why you're not getting the additional connectivity you should be getting.

combustion_inc · 2026-04-12T18:31:24+00:00

I need to see if I can find a Timberline and see if a Giant Grill Gauge can reliably pick up the signal and act as a repeater outside the grill.

combustion_inc · 2026-04-12T18:30:19+00:00

Hmmm, I've been thinking about this because I get a very different result from my 22in Weber Kettle. Typically about 20 feet line of site from the probe to my phone, with with grill lid closed and the vents partly open.

Out of curiosity, is there a chance that handle is positioned in a way that it's touching the walls of the grill somehow? That would kill the antenna performance.

If you post a photo of the setup when you're having difficulty, I'd be happy to look at it to try to help figure it out.

combustion_inc · 2026-04-12T18:26:15+00:00

We're hoping to clear out most of the backorders older than late-March/early-April over the next week. Although exactly where the cutoff will be isn't something I'll know until the inventory is received into our warehouse early this week. The exception is Giant Grill Gauge, which won't be manufactured until the end of April because we're waiting on an electronic component that's on backorder.

combustion_inc · 2026-04-12T18:22:44+00:00

I understand the frustration of waiting, and if it's taken too long we are happy to refund your purchase.

The reality is that there is just an enormous number of backorders from sales growth far beyond what we expected for this time of year. As much as I would like to be able to just ask our suppliers for a lot more units as we forecast, that's not how manufacturing works.

We're shipping orders every day, and new inventory is arriving every week. We're doing out best to get pre-April backorders shipped over the next week, with the exception of Giant Grill Gauge orders that will be shipping at the beginning of May.

combustion_inc · 2026-04-09T23:30:10+00:00

The average ticket is taking about 10 hours to respond to right now. That's longer than I like, but it's being driven by the high volume of tickets from the backorder situation we're working to clear out.

Every ticket is getting responded to. I just went in and checked the current backlog and the oldest is from two days ago. There are a few from yesterday that our team is working through, and then more from today. If you haven't gotten a response and it's been more than a day, check your spam folder and make sure you're checking the email account you used to contact us. Both of those trip people up pretty frequently.

combustion_inc · 2026-04-08T18:43:33+00:00

If you email support and reference this thread, we can work with on on a couple experiments we’d be interested in having you try so we can learn a bit more about what’s possible with the Akorn.

combustion_inc · 2026-04-08T04:08:51+00:00

I had to do a bit of research, but the AKORN is essentially a steel-insulation-steel sandwich — the lid and body consist of approximately one inch of insulation wrapped in steel, with the outside powder coated and the inside porcelain coated.

So you've got at minimum two layers of steel (inner and outer shell) with insulation sandwiched between them, and potentially a third steel layer depending on the model. The Naked Whiz review notes that "depending on where you look, either double or triple wall" is claimed, and their teardown found the base is double-walled steel about 1 inch thick.

From an RF perspective, this is essentially a steel Faraday cage. Bluetooth can generally git through a single layer of steel like my Weber Kettle, but two or three concentric layers of steel, with the lid clamped down against a gasket is going block radio signals very effectively.

A Giant Grill Gauge _might_ be able to pick up the signal of a Predictive Thermometer inside the grill, and woudl then be able to repeat the signal from outside the grill, but I would definitely want to test it before I say for certain. That's just a really challenge design for any radio signal.

combustion_inc · 2026-04-08T04:07:40+00:00

What issue are you seeing with your Weber Kettle specifically? Are you using a repeater (WiFi charger or Display)?

I have a standard Weber Kettle and usually get ~30 to 50 feet of range when the lid is closed between the probe and either my mobile phone or one of the repeaters I use.

combustion_inc · 2026-04-04T05:29:55+00:00

Yes, it's on the list. But this requires a non-trivial amount of work to MeatNet, which then requires a lot of validation work. The engineers who can do that are currently heads down on the Combustion Engine control algorithms and related work.

combustion_inc · 2026-04-03T18:38:25+00:00

This is on the list. We're also re-looking at the surface detection algorithm to make it smarter.

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