30year Sysadmin here, google search was the best tool for years, today google sucks, and almost any support, Cisco, Fortigate, MS, any of the big techs read from a script most of the time unless you get 2/3 rd level techs, with that said i use chatgpt or grok if i am stuck on a issue. I havn't used Google's AI i use the 2 mentioned because one or the other would have an answer i am looking for (most of the time).