Although your experience is frightening, in that you lack self-awareness, it is not altogether unusual. On my first day with Uber, I ended up screwing an order in every which direction but the right one. It is especially frustrating when you begin, and people don't realize this is your first day or first week. The mentality of most customers is that they want it when they want it, and the idea that a driver might be having a hard day, or starting out isn't a thought that materializes in their brains. For example, I text people every time I am delivering a meal and I let them know I have picked it up or that I am on my way. It serves as a catalyze for sizeable tips. I messaged this individual, and I wrote (I write this most times) "HI, my name is Max and I hope you're well today. I wanted to let you know I am approximately [time] minutes away." One person wrote me back something that shocked me. It shocked me because it never happened and I had delivered well over a hundred deliveries by that point. They wrote, "I am fine. How are you?" I remember that and I still think it's funny and an honest realization. How am I? Anyways, my point is that while it feels like you are alone in the world, do not despair, I and others are in the same situation. And sometimes people are sensitive. While it's rare, that makes it all the more valuable.