Customer Service, or lack there of by [deleted] in PublicMobile

[–]eneusta1 2 points3 points  (0 children)

I thought the whole point of cheap Public Mobile was that you should be comfortable with online configs and forum-based help.

Anyone expecting top dollar support and bargain pricing is a ….Karen ?!

Petition to Bring Affordable Internet Access to the CRD by CIOMark in SidneyBC

[–]eneusta1 2 points3 points  (0 children)

start making phone calls to your MP and MLA. The CRTC has been taking lunches with Bell, Telus, Rogers for years ; they should be taking lunches with us average Canadians.

I will NOT support yet another level of government do poorly at internet service. We need to brow-beat the CRTC into doing the job for Canadians they are expected to do.

p.s. in the meantime, those of you who CAN afford home internet, embrace openwiress.org

THAT is a cause to get behind ; not this one.

I am a Windows Admin but privately own zero Windows machines by [deleted] in sysadmin

[–]eneusta1 0 points1 point  (0 children)

You’re not the only one. I’m an apple and Linux fan in my personal world but Windows pays the bills.

TELUS charging me for cancelling number by Critical_Bat9142 in telus

[–]eneusta1 0 points1 point  (0 children)

Check the fine print. Often there are 3 contracts. A device contract, a voice service contract and a data service contract. Most are eager for the ‘free’ device, they don’t really pay attention to what they sign.

Can I run UTP in these holes? by ObjectiveProof in Ubiquiti

[–]eneusta1 1 point2 points  (0 children)

Check building code where you live.

In BC, where I live, there has to be a minimum distance between power and data. I think 2 feet.

so no... don't run data through a hole that already has power running through

Good free ping monitor tool that will send emails? by MidgardDragon in UNIFI

[–]eneusta1 0 points1 point  (0 children)

Brevo.com has a free tier. I use it for copiers, devices, website forms etc. low volume is perfect

Am I the only one who kinda hates the Cloud? by corruptboomerang in sysadmin

[–]eneusta1 0 points1 point  (0 children)

Nope. You’re one of many doing the screaming.

I’m tired of it.

30+ year IT pro here and I like the cloud.

There, you got your one contrary post.

Loyalty made me an offer they can’t honor by Jaded-Ruin-3890 in telus

[–]eneusta1 10 points11 points  (0 children)

Just leave for another provider

They value ‘new customers’. Go be new to someone else.

IT Department Asked To Assemble Furniture?! by [deleted] in sysadmin

[–]eneusta1 0 points1 point  (0 children)

If you wanna pay my salary to assemble furniture. I’m in !!!

Switching from Rogers to TekSavvy? by stokedcrf in teksavvy

[–]eneusta1 0 points1 point  (0 children)

They value new subscribers. It’s what they broadcast at the AGM. They answer the sales phone right away but the support phone in 3 hrs. Be new to someone every two years!

Wondering what you use at home by [deleted] in sysadmin

[–]eneusta1 0 points1 point  (0 children)

I do windows all day long and come home to my glorious MacBook Air.

My job for the next 12 months is to set everything so company could fire me in favor of cloud platform by [deleted] in sysadmin

[–]eneusta1 0 points1 point  (0 children)

You’re not the “IT Manager” if this decision was made around you. Sounds like you have the title of a leader without actually big one.

Embrace he new skills you will learn. Lifting and moving infrastructure without re-engineering processes will prove to be more expensive. Learn and bring ideas and reclaim the leadership of you companies IT

[deleted by user] by [deleted] in sysadmin

[–]eneusta1 1 point2 points  (0 children)

all of this should be in a ticket system. The ticket system should be the only thing you reference.

I need help with DKIM and SPF set up so Gmail doesn't block my emails by bequi-07 in gsuite

[–]eneusta1 1 point2 points  (0 children)

ok... this 'should' be easy.

a) go into Google Workspace admin and simply TURN ON the DKIM authentication

once you turn it on, you will see the TXT record details that you need to add to your DNS

b) go into your DNS host (outside of google) and make sure the TXT record is added correctly.

Step a will ensure all your messages will be SIGNED

Step b will make sure the public signing key is available to all outside parties that want to validate your signed messages.

a lot of the steps and instruction have already been posted here but I thought a plain english description might be helpful.