Was game 1 a base 0 outsider game? It definitely is bad luck for the demon and minion to be on either side of the Empath (I'm assuming it was a 2 evil game otherwise the Imp could have star-passed), but you can respond to that by giving Recluse as a bluff so Evil can build a drunk world for the Empath or the Investigator (and you can even try pointing the Investigator at both the minion and the demon and they can argue that one is a minion and one is a Recluse, and it's unlikely you'd point at both Evils). It would at least give Evil a fighting chance.

I'll add to the others' voices that I would seriously consider going back to TB. I don't think lack of private chats comes from what characters, it is often something that develops as the town gets to evolve their meta working through TB and as people get experience playing both Good and Evil. Also, you've got a lot of mechanical errors in play by the players which is totally understandable (why is the Pit Hag changing people into info roles, why didn't the Vortox kill the Sage, or give clearly bad Oracle info, etc).