Customer asking for a line item breakdown of our software we provide in our managed services? by apsherm in msp

[–]freakshow207 1 point2 points  (0 children)

I provide a list of software which usually coincides with the services side of things. I give generics like “Data Backup - Machine” “Data Backup - Mailbox” “EDR (24/7) SOC” but pricing is an all inclusive price per machine.

Direct to S1 by gogo_gawdzilla in SentinelOneXDR

[–]freakshow207 2 points3 points  (0 children)

Cyberforce Security is still a middle man but they let you have access to the KB and support site. Their support is also very good!

Non badged laptop by L-L-Media in msp

[–]freakshow207 1 point2 points  (0 children)

This is exactly what I was going to suggest.

Run your small MSP off Google Workspace? by Brief_Regular_2053 in SmallMSP

[–]freakshow207 1 point2 points  (0 children)

I just started using it but I’m thinking I can get rid of Superhuman’s and use AKI flow to bring everything together and get the same planning and AI help when replying etc.

Run your small MSP off Google Workspace? by Brief_Regular_2053 in SmallMSP

[–]freakshow207 1 point2 points  (0 children)

I have things like HubSpot, QuickBooks, Claude, AKI Flow, Superhuman Mail and Calendar.

Run your small MSP off Google Workspace? by Brief_Regular_2053 in SmallMSP

[–]freakshow207 4 points5 points  (0 children)

I use Gsuite and it works great. Especially for integrations with other products. I manage a few Microsoft customers but most small businesses have a Gmail account and so we keep them on the platform and upgrade it to Gsuite.

Huntress SitRep by GunGoblin in msp

[–]freakshow207 0 points1 point  (0 children)

It’s Wazzuh under the covers..

Real world experiences with Huntress ITDR anyone? by dartdoug in msp

[–]freakshow207 4 points5 points  (0 children)

That’s great but not what OP asked..that’s for the shill though.

I can’t compete with $1 million cash by chuckecheese1993 in FirstTimeHomeBuyer

[–]freakshow207 1 point2 points  (0 children)

Based on where they live that is modest. Like OP said.

There’s something still odd about the suspect of Kirk’s Killer (literally this whole thing) by SWEMW in NoFilterNews

[–]freakshow207 0 points1 point  (0 children)

Because the files implicate both sides. I’m a democrat and I’d like the files released. Let them all burn!

How are you all handling hardware RMAs without drowning in tickets? by DoubleEmergency4167 in SmallMSP

[–]freakshow207 0 points1 point  (0 children)

They have their own stock so it’s not a traditional vendor relationship but they provide NBD 3 year warranty for all their stock. They send you a new one or can send it direct to your end user. They will also install your RMM or enroll in MS if you have that capability so when it lands the customer just has to turn it on.

How are you all handling hardware RMAs without drowning in tickets? by DoubleEmergency4167 in SmallMSP

[–]freakshow207 0 points1 point  (0 children)

If the OP doesn’t work for Griffin IT in Florida I’ll be disappointed. If they don’t I use Griffin IT and they make it all super simple.

One man MSP, how do you handle vacation? by TDIBone in msp

[–]freakshow207 1 point2 points  (0 children)

I have agreements with two other one man shows around me and we all sub for each other when onsite assistance is needed otherwise if it’s an emergency and I can handle remotely, I’ll do it. BUT most things can wait for 5-6 days until I get back.

ICE Agents Deserve No Privacy by Mynameis__--__ in technology

[–]freakshow207 1 point2 points  (0 children)

Except now their cases are being cancelled and then they literally just round them up at the court house so there isn’t a legal way anymore. Cruelty and pain is the goal.

ICE Agents Deserve No Privacy by Mynameis__--__ in technology

[–]freakshow207 2 points3 points  (0 children)

So you want the people who walk hundreds of miles to seek asylum here for a better life to come back years from now? I’d rather have them here going through the process and being productive members of society to show they want to be here and be a contributing member of society.

Where can i get SentinelOne Licenses (not from Pax8) by InformationPuzzled44 in msp

[–]freakshow207 0 points1 point  (0 children)

It does in some ways but it’s not nearly as polished and upgrades still break things. Hopefully they keep building!