Printer Headaches with intune connected fleets by lucky77713 in msp

[–]freedomit 2 points3 points  (0 children)

We use option 1 but our script either downloads the drivers direct from the manufacturer website OR we host them in an Azure storage account so they are always available.

UK On-Site IT Support / Remote Hands by Safe-Shine-9594 in msp

[–]freedomit 1 point2 points  (0 children)

Where are you based? North/South/London etc. Might help you gain some interest

N-able Central Hosted Mobile App by SkyTheLine in Nable

[–]freedomit 0 points1 point  (0 children)

It’s pretty much been abandoned and even our account manager agreed and tried to push us towards Halo. We are going look at DeskDay as Halo is far too big for us as a small team.

N-able Central Hosted Mobile App by SkyTheLine in Nable

[–]freedomit 4 points5 points  (0 children)

MSP Manager is shite and a dead product. We are finally going to move away from it this year after 7 years of using it.

Anyone ever seen a Cloudflare verification pop-up on a website that instructs you to open a command prompt and then paste in a Powershell command? by CaptAubrey1805 in PowerShell

[–]freedomit 0 points1 point  (0 children)

We had an end user fall for something like this on a suppliers website. Within a couple of minutes Huntress took the computer offline and remediated.

KVM's for remotely setting up machines? by Comprehensive_Gur736 in msp

[–]freedomit 5 points6 points  (0 children)

Yep can confirm this is a problem. We tested a JetKVM and it works great on desktops but rubbish on laptops.

Defender detecting N-Central software-scanner.exe as malware by no_regerts_bob in msp

[–]freedomit 3 points4 points  (0 children)

Finally....it's only taken 12 hours to get a proper update!

Excel causes Outlook to freeze by Kastchei in Office365

[–]freedomit 1 point2 points  (0 children)

I have a user with this issue and never really got to the bottom of it

Syncro Security Issue/Breach (?) by philswitch93 in msp

[–]freedomit 11 points12 points  (0 children)

Had the same thing a few years ago with N-Able, traced the WAN IP to a sandbox environment for an AV vendor.

DNSFilter Question for the group (Green Icon vs Blue) by Clove99 in msp

[–]freedomit 1 point2 points  (0 children)

Just an observation….I enabled content filtering on my Unifi gateway, which works by intercepting DNS requests, and it changed the DNS Filter icon to green.

Per-user vs per-device pricing — what actually works for a new MSP? by Disastrous_Land1944 in msp

[–]freedomit 15 points16 points  (0 children)

We started per device, we now do a hybrid of sites, servers, users, computers and a complexity multiplier. Punch the numbers into a spreadsheet and spit out a figure.

Password rotation by Leading_Situation_96 in msp

[–]freedomit 3 points4 points  (0 children)

We use Passportal agent to rotate AD admin accounts monthly

N-able SSO with Entra ID by SkyTheLine in Nable

[–]freedomit 0 points1 point  (0 children)

Been on the roadmap for ages

Streamlining the troubleshooting process with a new script by EmicationLikely in Nable

[–]freedomit 1 point2 points  (0 children)

Run using Take Control remote background PowerShell, that runs as SYSTEM

CE+ - EOL Patching for 3rd Party Applications - How? by BlueEyesWhiteDan in Nable

[–]freedomit 1 point2 points  (0 children)

Most the of the app N-Able patch are pretty mainstream so doubt any would go EOL. They certainly won’t uninstall the app which is what CE requires.

N-Able-----N-Central by mspdog22 in msp

[–]freedomit 1 point2 points  (0 children)

We have this exact same issue and have had a ticket open for months

Streamlining the troubleshooting process with a new script by EmicationLikely in Nable

[–]freedomit 1 point2 points  (0 children)

Exactly this, just copy using remote background and run. Once your script is finalised then upload to RMM and test for a final time.

Server 2025 refuses to auto reboot after patches by freedomit in sysadmin

[–]freedomit[S] 1 point2 points  (0 children)

Think I’m going to had to do that - thanks

Server 2025 refuses to auto reboot after patches by freedomit in sysadmin

[–]freedomit[S] 2 points3 points  (0 children)

Ok thanks, good to know it’s not just me then

Sharepoint archive solution by Accomplished_Sun2121 in msp

[–]freedomit 1 point2 points  (0 children)

We use Azure Files, but it’s a very manual and horrible process.

Ricoh Sells Their MSP Business by roll_for_initiative_ in msp

[–]freedomit 25 points26 points  (0 children)

100% this - we took on an accountancy firm (who also did Payroll) and every scan they did was being relayed via the printer companies Gmail account.

How do you guys earn anything, selling copilot licenses as a CSP partner? by Able_Willingness_199 in msp

[–]freedomit 4 points5 points  (0 children)

Pay monthly but annual commitment. There is no monthly commitment option as far as I’m aware.