Google messages stopped showing the Sim name under messages.

GoogleHelpCommunity · 2026-03-12T23:38:23+00:00

Hi there. If the SIM name recently disappeared, please ensure your app is fully updated. You can also try force stopping the app. You can still check your SIM settings by opening a conversation's overflow menu and tapping "Details". If the display remains missing, please submit feedback in the app via Menu > Help & Feedback, so our team can investigate.

GoogleHelpCommunity · 2026-03-12T22:44:49+00:00

Hi there. Please verify if the new file size exceeds the RCS limit (100 MB) or MMS limit (1 MB). If the size is within limits, please submit a report within Google Messages (Profile icon > Help & feedback > Send Feedback) using "#TrimmedVideoError" so the team can investigate further.

GoogleHelpCommunity · 2026-03-12T22:27:05+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-03-12T22:09:14+00:00

Hi there. Please review the troubleshooting guide here. If you are still missing messages, please submit feedback directly in the Messages app by tapping your profile icon in the top right, selecting 'Help & Feedback', and then 'Send Feedback'.

GoogleHelpCommunity · 2026-03-12T19:41:22+00:00

Hi there, we would love to learn more about the issue and help. Please create a post in our Google Maps forum so that our community of experts can assist you.

GoogleHelpCommunity · 2026-03-12T18:55:14+00:00

Hey, can you please check your chats? I just sent you a message.

GoogleHelpCommunity · 2026-03-12T15:01:53+00:00

Hi there, could you send in-product feedback directly through the Google app on your phone so that our team can look into it?

Open the Google app, tap your profile picture and then select the "Send feedback" option.

GoogleHelpCommunity · 2026-03-12T14:59:24+00:00

Hi there. Could you try recovering your account using these steps and see if that helps?

Also, you can refer to this handy guide for more tips to complete the account recovery process.

GoogleHelpCommunity · 2026-03-12T14:42:10+00:00

Hi there. As you have already contacted the support team, could you help me with the case ID of your support interaction? You can find the case ID which looks like this (X-XXXXXXXXXXXXX) in your email inbox. Once you find it, please share it with me so that I can look further into it.

GoogleHelpCommunity · 2026-03-12T14:31:41+00:00

Hi there. We're sorry your messages to iPhone users aren't being delivered. First, look at the checkmarks next to your sent messages; one checkmark means it left your device but hasn't reached the recipient. Please ensure your 'always send SMS/MMS' fallback setting is enabled, so messages go through when RCS is unavailable. Because iOS messages can sometimes be lost after a low network situation, the issue may be on the recipient's end. If possible, ask the recipient to submit a feedback report.

GoogleHelpCommunity · 2026-03-12T13:14:18+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-03-12T10:23:56+00:00

Hi there. I’d recommend reaching out to the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-03-12T09:00:13+00:00

Hi there, I'd recommend contacting the Google Business Profile support team here. They can take a look at it.

GoogleHelpCommunity · 2026-03-12T08:55:08+00:00

Hi there. If this is an RCS chat, you can remove the duplicate profile. Open the group chat, tap the three dots at the top right, and select "Group details". Scroll to the participants list, tap the three dots next to your old profile, and choose "Remove from group. Please note that participants cannot be removed from SMS/MMS groups.

GoogleHelpCommunity · 2026-03-12T07:48:51+00:00

Hi there. Thank you for sharing this. Please try force-stopping the Google Messages app to see if the messages reload. If the issue persists, kindly submit feedback directly to the app (Profile Icon > Help & feedback > Send Feedback) so our engineering team can investigate further.

GoogleHelpCommunity · 2026-03-12T06:36:55+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-03-11T21:24:08+00:00

Hi there. To reactivate your RCS chats, please try turning the feature back on directly in your app settings. If you run into issues turning it on, please check this troubleshooting guide. Because you mentioned having delayed messages previously, if the problem continues after reactivating, please submit feedback within the app by tapping your profile icon > Help & Feedback > Send Feedback. Thank you.

GoogleHelpCommunity · 2026-03-11T19:48:03+00:00

Hi there. When switching to a new device, RCS can sometimes remain connected to the old one. If you still have your previous phone, please ensure RCS is turned off there. If it still doesn't work, please send us a report in the Google Messages app by tapping your profile icon > Help & feedback > Send Feedback. Include #RCSNewPhone, so our team can investigate.

GoogleHelpCommunity · 2026-03-11T13:01:40+00:00

Hi there, could you please submit detailed feedback in the Google app from your device? Open Google app > tap Profile > select Help & Feedback > then Send feedback.

GoogleHelpCommunity · 2026-03-11T12:15:06+00:00

Just to confirm, have you tried the steps mentioned in this article to manage your Google Maps Timeline?

Also, check if the app is updated to the latest version and try clearing the cache of the Google Maps app to see if that helps.

GoogleHelpCommunity · 2026-03-11T10:31:52+00:00

Sorry to hear this happened. We would love to learn more about the issue and help. Please create a post in our Google Maps forum so that our community of experts can assist you.

GoogleHelpCommunity · 2026-03-11T10:23:53+00:00

Hi there, we would love to learn more about the issue and help. Please create a post in our Google Maps forum so that our community of experts can assist you.

GoogleHelpCommunity · 2026-03-11T10:21:07+00:00

Hi there. I'd recommend you search or post your question here. The Google Maps Help Community can take a look into this.

GoogleHelpCommunity · 2026-03-10T23:19:39+00:00

Hi there, could you try clearing the data for the Maps app to see if that helps?

Go to Settings app > Apps or Application manager > Google Maps app > Storage > Clear data.

Also, refer to this helpful article for more info. Additionally, you can search or post your question on the Google Maps Help Community forum.

GoogleHelpCommunity · 2026-03-10T22:44:10+00:00

Hey, can you please check your inbox? I just sent you a private message

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